Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,128
chart
#24
All reviews
Aug. 10, 2025
Smile is a great app with prompt, excellent customer support — very happy!
Thank you for sharing your review! We love that you're seeing the value in using our app on your store 😍 - Smile Team
Sept. 1, 2025
Very clean and easy to use. Very helpful staff - Erin, she understood all my needs and explain things very clearly.
Thank you for sharing your review! - Smile Team
Aug. 9, 2025
Thank you for sharing your review! We love that you're having a great experience with our app 😍 - Smile Team
Aug. 8, 2025
The team at smile go above and beyond in ensuring you are happy with your set up. Shelby and Erin have been amazing over the support chat with any questions or issues we came across when intergrating with other softwares - which was super easy to navigate through with the directions from the team. David has also been a great help, once we installed the app he arranged a google meet to go through all the details we needed and shared with us reccomendations based on our store and targets. I highly recommend using the app it is really simple to manage and the team are on hand always to help with any questions you have.
Thank you for taking the time to share such a thorough and thoughtful review! We love that you're seeing the value in using our app on your store and have been having a great experience with our team. 😍 - Smile Team
Aug. 8, 2025
Customers support is great. The app is a bit complex to use for some clients (to get their points) Generally speaking very happy apart that And it's a great way to have clients coming back. Much better than giving immediate discounts
Thank you for sharing your review! We love that you're seeing the value in using our app on your store to encourage customer retention 😍 - Smile Team
Aug. 8, 2025
Fabulous support! Lynne was very responsive and helpful, i was able to configure my POS to better use customer points. Success all round!
Thank you for sharing your review! 😍 - Smile Team
Aug. 7, 2025
After reviewing carefully several loyalty program apps, Smile appeared to be the best one for our Shopify store needs. Plenty of options to customize the program and adapt it to our brand, business activity and audience. Sophisticated features but simple to setup and use. No coding or computer knowledge needed. And their customer support is just 5-star service! No silly Ai, but real agents who care. Erin and Lisa have been amazingly patient with us and very helpful. We definitely recommend this app and their staff support.
Thank you for sharing such a thoughtful review! We love that you're seeing the value in using our app on your store, and our team is always happy to help 😍 - Smile Team
Aug. 7, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Aug. 7, 2025
Great experience with Smile.io – Erin was super helpful and made everything easy. Thank you!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Aug. 29, 2025
I was shopping around for a rewards program for our store and I reached out to Smile with some questions. Their team was super helpful and responsive. Andrea, Lynn, Cole, Shelby and their entire team helped answer any questions I had. Setup was easy too. EDIT: I had some follow up questions and Lynn was super helpful and answered all my questions very quickly!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Aug. 6, 2025
This app works pretty great. The only complaint that I have is that the starter plan has a really low maximum number of monthly orders, only being 500, but I love it besides that. Also, Shelby - the person I talked to for getting help - was so nice and helpful! It's also a great app if you use Klaviyo :)
Thank you so much for your review! Our Support Team have reached out to see if there is anything else we can assist you with :)
Aug. 6, 2025
This is a quick way to add a robust loyalty program to your store. I love that it will work in store and online! Looking forward to using all the features. I am impressed at how quick it is to install and integrate.
Aug. 5, 2025
Exceptional partner for loyalty implementation Smile.io transformed our app's rewards system from concept to reality. Their API integration was seamless, and their team guided us through every step with genuine expertise. What impressed us most was their commitment to making complex loyalty mechanics feel simple for our users. They didn't just deliver code—they delivered an experience. The implementation was smooth, the support was outstanding, and the results speak for themselves. Our customers love the new rewards system. Highly recommended for any team serious about customer loyalty.
Aug. 5, 2025
Great App and Super Helpful Staff
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 5, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Aug. 5, 2025
Erin was very helpful in solving my issue and provided advice on how to avoid it in future, Thank you!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Aug. 5, 2025
Thank you so much for your review! Our Support Team have reached out to see if there is anything else we can assist you with :)
Aug. 5, 2025
Merci pour votre aide à toute les deux
Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider ! Lisa & Angie - Smile Team✨