Smile: Loyalty Program Rewards

July 31, 2025

We’ve used Smile.io since 2018 to manage our influencer rewards, and it’s been rock solid. The platform is reliable, easy to use, and their customer support is always fast and helpful. A great long-term partner for loyalty and rewards. /Thomas

July 30, 2025

Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!

July 29, 2025

overall the app is great. It's working well for us and our customers. I do wish there were some language about gift card purchases and that points are not earned on those purchases. That issue comes up often for us..

July 29, 2025

Cole at Smile.io has been absolutely amazing to work with! He’s professional, kind, and always provides excellent customer service. You can tell he truly cares about the people he’s helping. It’s been such a great experience communicating with him!

July 29, 2025

LOVE working with Smile! The program is great and their support is amazing!

July 28, 2025

Fantastic app with excellent support! The setup was smooth, and everything works just as expected. I had a few questions along the way, and the support team—especially Ezra—was incredibly helpful and quick to respond. It's great to see an app backed by such dedicated customer service. Highly recommend!

July 28, 2025

Great customer service!

Oct. 14, 2025

Works well and that's all you can ask for. Good customer service too!

July 28, 2025

Smile has been great for building customer loyalty. It’s easy to set up, simple for customers to use, and works seamlessly with our Shopify store. The support team is responsive and helpful. Highly recommend!

July 26, 2025

Amazing app! Easy to set uo and has any feature that you would want. Lots of customizable options to set your rewards just the way you want them.

July 25, 2025

Smile support are incredibly helpful and available to support you whenever you are in need. Great values are behind their support team which is rare to find in current times. Thank you Lynn.

July 25, 2025

July 25, 2025

We've used Smile for years and are looking for ways to optimize. I reached out to support with multiple questions, and they were very able to help me with all of them, which isn't always the case. I appreciate the quick and thorough responses from their support team.

July 25, 2025

July 25, 2025

Shelby was great help!

July 23, 2025

I'm brand new to this ... but I can say for certain that the help I got through their chat mechanism really helped me along. I had a few questions about how the app was going to work. I dealt both with Cole and Lisa and quickly got answers to my questions, strategy hints and technical help. I waited on average - about 10 minutes for help (they said I'd get it within 4 hours so this was a relief). Hopefully use of the SMILE app will be smooth sailing, but for what it's worth; I'm happy there are people "nearby" to help if I have problems

July 21, 2025

July 21, 2025

SO helpful with their one-on-one support! Thank you to Lisa in Support!

July 20, 2025

This app is SO worth it. We recently switched our POS to Shopify and our in store customers are loving the new rewards so much more than our old system. Before they had to wait for a monthly batch to use them. Now they can use them on their next purchase. And the Smile apps customer service is top notch. Andrea helped me weed through a lot of time to fine tune our setup.

July 18, 2025

The app is great. Customer service is very responsive and diligent. Even the free plan is a winner. You can toggle options on and off and create a dynamic experience for customers to return and keep returning.