Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,257
Reviews
Chart
#39
Shopify

All reviews

5 / 5 Share
April 28, 2022

Very useful app to help us engage with our customer base! Support team is always friendly and helpful!

Store Using app Total reviews Average rating
Elizabeth Mott Almost 5 years 10 4.6
Developer Reply

Thank you for your kind words! So happy we are able to help :) -Jade <3

5 / 5 Share
April 28, 2022

This app has helped us grow our loyalty program! Also, the customer service experience that the app provides is so helpful, friendly, and most of all so so engaging. 10/10 recommend! Joshua is a top-tier customer experience agent.

Store Using app Total reviews Average rating
Your Oil Tools 2 months 5 4.2
Developer Reply

Thank you so much for taking the time to leave a review. We are happy to hear that we have been able to help your business grow and that Joshua was able to help today. :)

5 / 5 Share
April 28, 2022

I had a great experience with Jade at the smile team , she solved the problem efficiently! thank you Jade

Store Using app Total reviews Average rating
Chris Cyprus Art About 1 month 1 5.0
Developer Reply

Super happy I could help today, thank you for taking the time to leave a review :) -Jade <3

5 / 5 Share
April 28, 2022

Amazing Customer Service from Jade, and a fantastic way to incentivize your customers! Happy we decided to go with Smile!

Store Using app Total reviews Average rating
Youngstown Coffee Co. 9 days 2 5.0
Developer Reply

Its was super great chatting with you today, and so happy to hear that you are enjoying Smile. :) -Jade <3

5 / 5 Share
April 27, 2022

Fantastic support from Jade! She was super speedy and efficient with dealing with our request. Thank you so much for all your help :)

Store Using app Total reviews Average rating
Bottle Bar and Shop 7 months 1 5.0
Developer Reply

It was lovely helping you today, thanks so much for taking the time to leave a review :) -Jade <3

5 / 5 Share
April 27, 2022

Great app. Great Service. This is a tool that has been well polished. So just give it a try and see.

Store Using app Total reviews Average rating
The Haut Company About 2 hours 5 5.0
Developer Reply

Thanks so much for the kind words, super happy to hear that you're loving the app. -Jade <3

5 / 5 Share
April 27, 2022

Pour l'instant nous n'utilisons que la fonction Parrainage mais sommes très satisfaits de la plateforme. Très simple à mettre en place et possibilité de cacher le pop up avec les Deep links pour alléger un peu le site. We use only the referral program for now, but are satisfied with it. Very easy to use and install, with the possibility to hide the pop up with Deep links !

Store Using app Total reviews Average rating
Feed. 3 months 6 5.0
Developer Reply

Thank you so much for leaving a review, it was great helping you today so happy to hear that you're enjoying the Deep links feature :) -Jade <3

5 / 5 Share
April 26, 2022

The app is very easy to use, there are lots of helpful videos on how to set it up and if you have any other questions the support team is first-class!

Store Using app Total reviews Average rating
The Cheese Lady 11 months 1 5.0
Developer Reply

Thanks so much for the kind words, so glad I could assist today. Thanks for taking the time to leave a review :) -Jade <3

5 / 5 Share
April 26, 2022

Excellent support from Nicole! Super fast and helped solve my issue. Even did a quick video for me to help me find the section where I need to go for clarification. 5 stars girl!!!!

Store Using app Total reviews Average rating
CocoTherapy About 2 years 4 5.0
Developer Reply

It was a pleasure chatting with you today and I am so glad that I was able to help you out! Thanks so much for taking the time to leave a review 💛 Nicole

5 / 5 Share
April 26, 2022

Easy to install and great staff! Nicole helped me get my rewards integrated into the in-store POS with ease.

Store Using app Total reviews Average rating
Sportzzone About 1 hour 1 5.0
Developer Reply

Thanks for taking the time to leave a review! I am so glad you were able to install Smile and set up your POS easily. It was great chatting with you 💛 Nicole

5 / 5 Share
April 26, 2022

I talked to a wonderful lady named Jade who thoroughly answered all of my questions regarding the rewards program! She was very kind, patient, and informative. Definitely recommend using this app!!

Store Using app Total reviews Average rating
genovie MD 5 months 5 5.0
Developer Reply

It was an absolute pleasure assisting you today! Super happy I could help :) -Jade <3

5 / 5 Share
April 26, 2022

Have had a great experience using Smile. Customer support was super quick and helpful aswell, would reccommend.

Store Using app Total reviews Average rating
RubyPearlCo About 2 years 3 5.0
Developer Reply

Thanks so much for taking the time to leave a review, it was a pleasure assisting you today.-Jade <3

5 / 5 Share
April 26, 2022

Smile automates the process of rewarding our best customers for performing multiple different tasks. The integration with email, social & sales tools via shopify is first rate. It clearly adds to our bottom line each month and our customers tell us they feel more valued as a result of the perks they can accumulate. In terms of cost vs return the ROAS with Smile is definitely in the 20+ range. Oh, and the online support. 1st rate, they know the product inside out and always go the extra mile. I'm juts hoping i'm not giving too much away to our competitors....

Store Using app Total reviews Average rating
Evolution Power Tools UK Over 2 years 8 4.9
Developer Reply

Thank you so much for this amazing feedback! It was an absolute pleasure speaking with you, we look forward to continuing to help grow your business! 🚀 -Joshua

5 / 5 Share
April 25, 2022

Love the app so far. Customer Service was excellent. Jade was able to answer my question super quick and made me feel very comfortable that I set up my program correctly. She was also a ton of fun

Store Using app Total reviews Average rating
Davidson Provision Co. 26 days 1 5.0
Developer Reply

It was super amazing helping you today :) Thanks for taking the time to leave a review -Jade <3

5 / 5 Share
April 25, 2022

easy to use as Im not computer wiz, customer service walked me through something I didnt understand and didnt rush me and stayed until the end to be sure Id be successful. I rate this a 20 out of 10 app and business

Store Using app Total reviews Average rating
Developer Reply

It was absolutely a great pleasure helping you today! Thanks for taking the time to leave your kind review. :) -Jade

5 / 5 Share
April 25, 2022

We are just really starting the push to use this app for all it offers! The customer support is amazing! So very friendly and helpful to everyone we have chatted with! Cannot say enough good things about them and Smile!

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for leaving a review, it was a great pleasure chatting with you today :)

5 / 5 Share
April 25, 2022

Always speedy, great customer service when we've ran into any issues! We've had a great experience with the free version and definitely considering upgrading to paid in the future.

Store Using app Total reviews Average rating
Trudy's Hallmark Almost 2 years 2 5.0
Developer Reply

Great chatting with you today, glad I was able to help! Thank you so much for your feedback! -Joshua

5 / 5 Share
April 25, 2022

User friendly interface, great customer service, looking to get it set up with a few other brands in our company. Very great!

Store Using app Total reviews Average rating
Kalahari Snacks Almost 5 years 2 5.0
Developer Reply

Thanks so much for leaving a review, it was a pleasure helping you today :) -Jade <3

5 / 5 Share
April 23, 2022

Smile works great with our online and in-store customers rewards really easy to use and great support.

Store Using app Total reviews Average rating
The Makeup Shack About 5 years 4 5.0
Developer Reply

We're so glad Smile is working great for you and your customers, and that our support has been helpful😊 Thank you for taking the time to leave a review! It was a pleasure chatting with you today 💛 Nicole

5 / 5 Share
April 23, 2022

Customer service is helpful and responsive. Good experience, and live customer service available in the weekend, even awesome

Store Using app Total reviews Average rating
Emma Stationery Haul 13 days 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review. We really appreciate it! It was a pleasure chatting with you today, and we were able to help you out 💛 Nicole

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