Smile: Loyalty Program Rewards
All reviews
Very useful app to help us engage with our customer base! Support team is always friendly and helpful!
Thank you for your kind words! So happy we are able to help :) -Jade <3
This app has helped us grow our loyalty program! Also, the customer service experience that the app provides is so helpful, friendly, and most of all so so engaging. 10/10 recommend! Joshua is a top-tier customer experience agent.
Thank you so much for taking the time to leave a review. We are happy to hear that we have been able to help your business grow and that Joshua was able to help today. :)
I had a great experience with Jade at the smile team , she solved the problem efficiently! thank you Jade
Super happy I could help today, thank you for taking the time to leave a review :) -Jade <3
Amazing Customer Service from Jade, and a fantastic way to incentivize your customers! Happy we decided to go with Smile!
Its was super great chatting with you today, and so happy to hear that you are enjoying Smile. :) -Jade <3
Fantastic support from Jade! She was super speedy and efficient with dealing with our request. Thank you so much for all your help :)
It was lovely helping you today, thanks so much for taking the time to leave a review :) -Jade <3
Great app. Great Service. This is a tool that has been well polished. So just give it a try and see.
Thanks so much for the kind words, super happy to hear that you're loving the app. -Jade <3
Pour l'instant nous n'utilisons que la fonction Parrainage mais sommes très satisfaits de la plateforme. Très simple à mettre en place et possibilité de cacher le pop up avec les Deep links pour alléger un peu le site. We use only the referral program for now, but are satisfied with it. Very easy to use and install, with the possibility to hide the pop up with Deep links !
Thank you so much for leaving a review, it was great helping you today so happy to hear that you're enjoying the Deep links feature :) -Jade <3
The app is very easy to use, there are lots of helpful videos on how to set it up and if you have any other questions the support team is first-class!
Thanks so much for the kind words, so glad I could assist today. Thanks for taking the time to leave a review :) -Jade <3
Excellent support from Nicole! Super fast and helped solve my issue. Even did a quick video for me to help me find the section where I need to go for clarification. 5 stars girl!!!!
It was a pleasure chatting with you today and I am so glad that I was able to help you out! Thanks so much for taking the time to leave a review 💛 Nicole
Easy to install and great staff! Nicole helped me get my rewards integrated into the in-store POS with ease.
Thanks for taking the time to leave a review! I am so glad you were able to install Smile and set up your POS easily. It was great chatting with you 💛 Nicole
I talked to a wonderful lady named Jade who thoroughly answered all of my questions regarding the rewards program! She was very kind, patient, and informative. Definitely recommend using this app!!
It was an absolute pleasure assisting you today! Super happy I could help :) -Jade <3
Have had a great experience using Smile. Customer support was super quick and helpful aswell, would reccommend.
Thanks so much for taking the time to leave a review, it was a pleasure assisting you today.-Jade <3
Smile automates the process of rewarding our best customers for performing multiple different tasks. The integration with email, social & sales tools via shopify is first rate. It clearly adds to our bottom line each month and our customers tell us they feel more valued as a result of the perks they can accumulate. In terms of cost vs return the ROAS with Smile is definitely in the 20+ range. Oh, and the online support. 1st rate, they know the product inside out and always go the extra mile. I'm juts hoping i'm not giving too much away to our competitors....
Thank you so much for this amazing feedback! It was an absolute pleasure speaking with you, we look forward to continuing to help grow your business! 🚀 -Joshua
Love the app so far. Customer Service was excellent. Jade was able to answer my question super quick and made me feel very comfortable that I set up my program correctly. She was also a ton of fun
It was super amazing helping you today :) Thanks for taking the time to leave a review -Jade <3
easy to use as Im not computer wiz, customer service walked me through something I didnt understand and didnt rush me and stayed until the end to be sure Id be successful. I rate this a 20 out of 10 app and business
It was absolutely a great pleasure helping you today! Thanks for taking the time to leave your kind review. :) -Jade
We are just really starting the push to use this app for all it offers! The customer support is amazing! So very friendly and helpful to everyone we have chatted with! Cannot say enough good things about them and Smile!
Thanks so much for leaving a review, it was a great pleasure chatting with you today :)
Always speedy, great customer service when we've ran into any issues! We've had a great experience with the free version and definitely considering upgrading to paid in the future.
Great chatting with you today, glad I was able to help! Thank you so much for your feedback! -Joshua
User friendly interface, great customer service, looking to get it set up with a few other brands in our company. Very great!
Thanks so much for leaving a review, it was a pleasure helping you today :) -Jade <3
Smile works great with our online and in-store customers rewards really easy to use and great support.
We're so glad Smile is working great for you and your customers, and that our support has been helpful😊 Thank you for taking the time to leave a review! It was a pleasure chatting with you today 💛 Nicole
Customer service is helpful and responsive. Good experience, and live customer service available in the weekend, even awesome
Thanks so much for taking the time to leave a review. We really appreciate it! It was a pleasure chatting with you today, and we were able to help you out 💛 Nicole
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