Smile: Loyalty Program Rewards
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so far it's pretty good. A bit pricey for further customization but even with the free option you can have a very functional rewards program.
Thanks for taking the time to leave a review. We are glad you are enjoying Smile so far, and that you find the Free Plan valuable! Don't hesitate to reach out if you ever need anything :)
The support team is great. I had an issue. They helped me resolve it in less than 24 hours. I am happy with the service.
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
We spoke with Nicole and she was extremely kind and helpful with helping us to change a few things in the settings. Bee’s Canna Farm definitely recommends her!!
Hi again! It was great chatting with you. Thank you so much for leaving a review, we really appreciate it. If you ever need anything else, don't hesitate to reach out. We are happy to help :) Nicole
App was simple to install and works well, I use both referrals and rewards programmes which add to my sales. Very few cases of cheating and support was been quick and efficient anytime I had to ask questions.
We are so glad that you found Smile easy to set up and use! Thanks so much for taking the time to leave a review. We really appreciate it. Let us know if there is anything else we can help you with :)
Nicole was super helpful answering questions! And she sent me a cute meme when we were done chatting :)
It was great chatting with you today! We appreciate you taking the time to leave a review. And, I'm glad you enjoyed the meme! Don't hesitate to reach out if you need anything else in the future 💛 Nicole
SMILE.io customer service actually has solid customer service that goes above and beyond, even as they grow their company in size, they have been thoughtful about their current base considering changes to their business. I will say we have had bumps along the road but they deserve 5 stars for actually resolving issues. Shout out to David for making things right.
Thanks so much for taking the time to leave a review! It means a lot to us. We are so glad that you are enjoying Smile and that our team was able to help you through onboarding. We think Andreandana is awesome too 💛
very good easy install app, but the problem is that it cost so SO much , you need to spend $200 for one of the app while free or $50 package is useless, i used it for 3 months, and can tell you that even $50 package is not effective. so you need to consider for a package for $200 only, so i will look for alternatives now. because it will never generate so much to cover $200 product cost. maybe some big companies can afford it. If you re a small company be ready to wait for 2-3 months to see any results and pay $200 / month so it will never generate as much as you expected to cover the monthly cost. So i recommend to avoid this App grow for at least 5k in net profit per month and then consider to install it.
Hi, Nicole from Smile here, Thanks so much for taking the time to leave us feedback on our pricing. We are always looking for ways to improve our pricing to ensure that it offers small businesses a good return on investment at an accessible price. We offer our Free and Starter Plans for businesses just getting started with a loyalty program. Then we suggest upgrading as needed as your business grows. I hear that you weren't getting what you wanted out of the Starter Plan. At any time you are welcome to reach out to us and we are happy to help you configure your program according to best practices to ensure that you are set up for success. We are also happy to offer any ideas and help with marketing your loyalty program. I reached out to you to chat further, so that we can help you increase repeat purchases with Smile on a plan that aligns with your budget. Thanks again for the thoughtful feedback. All the best, Nicole, and the rest of the Smile team 💛
The support team is always ready to help you and it is an easy app to use. Very happy with the app!
Thanks so much for leaving us a review! Very happy I was able to help! 🥰 Joshua - Smile Team 🧙♂️
This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.
Thanks so much for leaving us a review! Hannah is pretty amazing!😍 Joshua - Smile Team 🧙♂️
Love the app! Easy to use. Set it and forget it. Any issue that did pop up, customer service was on it.
Thank you for your review! Glad we could help, great chatting! 🥰 Joshua - Smile Team 🧙♂️
We installed the app today and were able to get the help we needed to get it started and we hope to see it performing amazingly.
It was great chatting with you today. I am so glad that you were able to get set up so soon after installing! We appreciate you taking the time to leave a review and can't wait to see how your business grows with Smile! 💛 Nicole
Great helped Joshua, never expected that much efficiency with someone thank you again . hope you can help me next time I have a problem.
Thank you so much for taking the time to leave a review, I appreciate you! We are always here in app if you ever have any questions at all. Best of luck my friend! 🌈 Joshua - Smile Team 🧙♂️
Amazing app easy to navigate. The customer support is very knowledgeable, quick in responding and very nice to work with.
Thanks so much for taking the time to leave a review! We are so glad that you are finding the app easy to use, and got the help you needed from our team. 💛 Nicole
Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.
Jade is the best! Thanks so much for taking the time to leave us a review! 😍 Cheers, Joshua - Smile Team 🧙♂️
This is undoubtedly the best app among all the Shopify options available. Reasonably priced and provides fast and fantastic support. Without a doubt, smile.io has been an amazing asset for our business... and we highly recommend :)
Thank you so much for your kind review! It was lovely chatting with you today 😊 Lisa - Smile Team ✨
Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.
Thank you so much for your kind review. We really appreciate it! 💖
This app allows us to easily set up a customer loyalty reward system. Setup was straight forward and everything just works well.
Thanks so much for leaving us a review! 😀 We really appreciate your feedback and wish you the best of luck! 💸 Cheers, Joshua - Smile Team 🧙♂️
Just launched our program and had some minor hitches, but Lisa from Smile support was able to give us a bunch of information to help us!
Thank you so much for your kind review. We really appreciate it! 💖
merci bcp très gentil j'ai adoré le service à la clientèle merci bcp bcp bcp encore une fois :) merci
Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! 😍 Merci pour vos mots gentils! Nous vous apprécions et sommes ravis d'apprendre votre expérience positive avec notre équipe de service à la clientèle ! 😍 Cheers, Joshua - Smile Team 🧙♂️
So far so good! I sent a message to support over night and wa la, I had an answer the next morning! The app has been easy to use so far and I cant wait to start managing my customers.
Thanks so much for leaving us a review! The beauty of our global team is that we are proactive and provide solutions 24/7, so glad you were able to get the help you needed quickly! 💫 Wishing you all the best with your launch! 🚀 Cheers, Joshua - Smile Team 🧙♂️
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