Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

4 / 5 Share
Sept. 28, 2022

I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.

Store Using app Total reviews Average rating
Vine and Grind 3 months 2 4.5
Developer Reply

Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! πŸ’ͺ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 28, 2022

Very helpful support team, super easy to setup, we launched the programs in minutes. Thank you for your loyalty to your customers!

Store Using app Total reviews Average rating
Coffee & Cream About 2 hours 3 5.0
Developer Reply

What amazing feedback! 😍 We are very thankful for testimonies like this one, these are literally our core values. ✨ Thanks so much for taking the time to leave a review, we look forward to being a part of your continued success! Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 27, 2022

Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.

Store Using app Total reviews Average rating
The Bias Cut Over 1 year 6 5.0
Developer Reply

Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! ☘️ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 25, 2022

I'd be lost without Shopify. Since the launch of my business two years ago I've been using and loving shopify. I found the website really easy to use and the functions are great. Happy customer, would recommend!

Store Using app Total reviews Average rating
That Coco Company 9 days 2 5.0
Developer Reply

Thanks so much for your review! We are glad to be a part of your success and wish you continued health, happiness, and prosperity! 🌈 Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 24, 2022

Great rewards app. My customers love it and the functionality is on point. Great customer support as well.

Store Using app Total reviews Average rating
It's the Curves for Me About 1 year 8 4.0
Developer Reply

Thank you for taking the time to leave this lovely review!! It was great chatting with you today πŸ˜ƒ πŸ’– Lisa

1 / 5 Share
Sept. 22, 2022

Ik heb deze app getest, echter deze app beschikt niet over de mogelijkheid om de Nederlandse taal te gebruiken in de communicatie naar klanten. Dus niet bruikbaar voor ons. Technisch / functioneel prima app overigens

Store Using app Total reviews Average rating
Tango Shoes 12 months 3 3.7
Developer Reply

Hey Marteen! Thanks for taking the time to leave us your honest feedback! Joana from Smile here πŸ‘‹ Regarding languages, we currently offer Smile in 5 languages (English, Spanish, French, German, and Portuguese) but full translations for Dutch are not currently offered. However, I have sent you an email with a few examples of Dutch merchants using the semi-translated version of Smile! Looking forward to hearing from you soon! Met vriendelijk groet, Joana πŸ™

5 / 5 Share
Sept. 21, 2022

The app functions perfectly and the support team are all rockstars, they always help and reply super quick!

Store Using app Total reviews Average rating
PureArts About 3 years 3 5.0
Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! 🀩

5 / 5 Share
Sept. 17, 2022

Andrea from the Implementation team gave us a fast reply and detailed step-by-step instructions. Thanks

Store Using app Total reviews Average rating
Resin Art NZ 7 months 9 5.0
Developer Reply

Thank you so much for your kind review. We really appreciate it! πŸ’–

5 / 5 Share
Sept. 16, 2022

Smile's customer service is very patient, helpful, and excellent! They are always standby for any of your questions.

Store Using app Total reviews Average rating
yobaby.ca About 2 months 2 5.0
Developer Reply

Thanks so much for your kind words 😊 We really appreciate it!~ πŸ’– Lisa

5 / 5 Share
Sept. 15, 2022

I love this app and any time I have contacted support they are always very helpful! My customers are enjoying using their rewards both in store and online!

Store Using app Total reviews Average rating
Remedy By Jess About 6 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this lovely review πŸ™Œ It was great chatting with you & we're so happy to hear your customers are loving Smile too 🀩 πŸ’– Lisa

5 / 5 Share
Jan. 29, 2024

I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!

Store Using app Total reviews Average rating
BloomChic Over 2 years 2 5.0
Developer Reply

Thank you so much for the kind words! 😊 I appreciate you taking the time to leave a review, it is always a pleasure chatting. Wishing you continued success! πŸ’« Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 14, 2022

The app is brilliant and becomes a whole new beast when added a plus store, the customer service provided is second to none, they answer in seconds and go the extra mile to provide support an help. A massive thanks to Joshua who really assisted us when we got stuck

Store Using app Total reviews Average rating
Lola's Cupcakes 10 months 1 5.0
Developer Reply

Thanks so much for this amazing review! 😍 We really appreciate your feedback and I was glad to assist today, great chatting! Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 12, 2022

I love this app, superb for creating a good-looking and effective points system. I love the 24-hour live chat help, Joshua was a great help, thanks!

Store Using app Total reviews Average rating
Avorium 4 months 2 5.0
Developer Reply

Thanks for leaving us a review! Glad I was able to help and we are stoked to hear you are loving Smile! Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 12, 2022

After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.

Store Using app Total reviews Average rating
Blanc Creatives About 2 hours 1 5.0
Developer Reply

Thanks so much for this amazing feedback!😍 I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! πŸ’ͺ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Aug. 1, 2025

I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me! I appreciate the quick customer service help, too!

Store Using app Total reviews Average rating
KmBerggren Motherhood Art Over 4 years 6 5.0
Developer Reply

Thank you so much for your kind review <3 We really appreciate it!

5 / 5 Share
Nov. 19, 2025

I had a question about a setting and received a response quickly, with clear directions and I was able to make the adjustment with ease. Thanks so much for the help, Jade!

Store Using app Total reviews Average rating
Averr Aglow About 2 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave a review, it was a pleasure assisting you today :) -Jade <3

5 / 5 Share
Sept. 9, 2022

I had issues with the redeeming of points and did not know how to setup the rules so he showed me articles that worked out.

Store Using app Total reviews Average rating
Media Blasters Storefront About 20 hours 1 5.0
Developer Reply

Thanks so much for leaving a review! I am glad I was able to get you sorted out, we are always available if you ever need anything or even just want some helpful advice. πŸ˜€ Best of luck! ☘️ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 12, 2022

I am new still exploring hope it helps my ecommerce business. It is simple to install and the helpdesk is very helpful The help centre is very helpful

Store Using app Total reviews Average rating
BEAUT. 5 days 7 5.0
Developer Reply

Thanks for taking the time to leave a review! We really appreciate your kind words :)

5 / 5 Share
Sept. 8, 2022

I love this app! Easy to set up and maintain, and customer support is fast and efficient. Would highly suggest singing up.

Store Using app Total reviews Average rating
Developer Reply

Woohoo! We are loving this feedback! 😍 Thank you so much for taking the time to leave us a review, we really appreciate it! Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Sept. 6, 2022

Has been great so far! And support has been fast an easy! Lisa was fast and exceptionally clear in my needed solution. Thank you SMILE!

Store Using app Total reviews Average rating
LazerEdge About 1 year 3 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! Lisa is a rockstar!🀩 We're glad you are enjoying Smile! Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

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