Smile: Loyalty Program Rewards
All reviews
I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.
Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! πͺ Cheers, Joshua - Smile Team π§ββοΈ
Very helpful support team, super easy to setup, we launched the programs in minutes. Thank you for your loyalty to your customers!
What amazing feedback! π We are very thankful for testimonies like this one, these are literally our core values. β¨ Thanks so much for taking the time to leave a review, we look forward to being a part of your continued success! Cheers, Joshua - Smile Team π§ββοΈ
Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.
Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! βοΈ Cheers, Joshua - Smile Team π§ββοΈ
I'd be lost without Shopify. Since the launch of my business two years ago I've been using and loving shopify. I found the website really easy to use and the functions are great. Happy customer, would recommend!
Thanks so much for your review! We are glad to be a part of your success and wish you continued health, happiness, and prosperity! π Cheers, Joshua - Smile Team π§ββοΈ
Great rewards app. My customers love it and the functionality is on point. Great customer support as well.
Thank you for taking the time to leave this lovely review!! It was great chatting with you today π π Lisa
Ik heb deze app getest, echter deze app beschikt niet over de mogelijkheid om de Nederlandse taal te gebruiken in de communicatie naar klanten. Dus niet bruikbaar voor ons. Technisch / functioneel prima app overigens
Hey Marteen! Thanks for taking the time to leave us your honest feedback! Joana from Smile here π Regarding languages, we currently offer Smile in 5 languages (English, Spanish, French, German, and Portuguese) but full translations for Dutch are not currently offered. However, I have sent you an email with a few examples of Dutch merchants using the semi-translated version of Smile! Looking forward to hearing from you soon! Met vriendelijk groet, Joana π
The app functions perfectly and the support team are all rockstars, they always help and reply super quick!
Thanks for the awesome review! We work hard to meet expectations like yours, and weβre happy to hear we hit the mark for you. Come back and see us soon. Cheers! π€©
Andrea from the Implementation team gave us a fast reply and detailed step-by-step instructions. Thanks
Thank you so much for your kind review. We really appreciate it! π
Smile's customer service is very patient, helpful, and excellent! They are always standby for any of your questions.
Thanks so much for your kind words π We really appreciate it!~ π Lisa
I love this app and any time I have contacted support they are always very helpful! My customers are enjoying using their rewards both in store and online!
Thank you so much for taking the time to leave this lovely review π It was great chatting with you & we're so happy to hear your customers are loving Smile too π€© π Lisa
I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!
Thank you so much for the kind words! π I appreciate you taking the time to leave a review, it is always a pleasure chatting. Wishing you continued success! π« Cheers, Joshua - Smile Team π§ββοΈ
The app is brilliant and becomes a whole new beast when added a plus store, the customer service provided is second to none, they answer in seconds and go the extra mile to provide support an help. A massive thanks to Joshua who really assisted us when we got stuck
Thanks so much for this amazing review! π We really appreciate your feedback and I was glad to assist today, great chatting! Cheers, Joshua - Smile Team π§ββοΈ
I love this app, superb for creating a good-looking and effective points system. I love the 24-hour live chat help, Joshua was a great help, thanks!
Thanks for leaving us a review! Glad I was able to help and we are stoked to hear you are loving Smile! Cheers, Joshua - Smile Team π§ββοΈ
After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.
Thanks so much for this amazing feedback!π I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! πͺ Cheers, Joshua - Smile Team π§ββοΈ
I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me! I appreciate the quick customer service help, too!
Thank you so much for your kind review <3 We really appreciate it!
I had a question about a setting and received a response quickly, with clear directions and I was able to make the adjustment with ease. Thanks so much for the help, Jade!
Thank you so much for taking the time to leave a review, it was a pleasure assisting you today :) -Jade <3
I had issues with the redeeming of points and did not know how to setup the rules so he showed me articles that worked out.
Thanks so much for leaving a review! I am glad I was able to get you sorted out, we are always available if you ever need anything or even just want some helpful advice. π Best of luck! βοΈ Cheers, Joshua - Smile Team π§ββοΈ
I am new still exploring hope it helps my ecommerce business. It is simple to install and the helpdesk is very helpful The help centre is very helpful
Thanks for taking the time to leave a review! We really appreciate your kind words :)
I love this app! Easy to set up and maintain, and customer support is fast and efficient. Would highly suggest singing up.
Woohoo! We are loving this feedback! π Thank you so much for taking the time to leave us a review, we really appreciate it! Cheers, Joshua - Smile Team π§ββοΈ
Has been great so far! And support has been fast an easy! Lisa was fast and exceptionally clear in my needed solution. Thank you SMILE!
Thank you so much for taking the time to leave us a review! Lisa is a rockstar!π€© We're glad you are enjoying Smile! Cheers, Joshua - Smile Team π§ββοΈ
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