Smile: Loyalty Program Rewards
All reviews
So far so good! We signed up a few days ago and have been working to get our customers using the new system. It's relatively easy to understand and customize, and I've had two sessions with their help team to sort out little confusions on my part.
We are so happy you are enjoying Smile so far 🤗 and happy to hear that it has been easy for you to use and customize! Thanks for leaving a review!
Great app! and amazing customer service. The app is working great on POS as well and it all works smoothly. I hope someday you will add full Hebrew support and RTL
Thanks for taking the time to leave a review, and for sharing your feedback! We will definitely will keep you updated if we add these features in the future. It was a pleasure speaking with you today 😁 -Nicole
App is easy to install, manage and navigate , problems were promptly solved by Joana. Thankyou Joana. Recommend it as one of the best rewards app
Thanks so much for taking the time to leave us a review we really appreciate it, and are delighted Joana was able to help you. She rocks and so do you. :grin:
Installation of the app was quick and easy. I then reached out to support to ensure all was set up correctly and had the pleasure to chat with customer service rep Jade, who was able to review and confirm how everything was set up. Now it's time to see if Smile can make our customers smile.
Thanks for taking the time to leave a review and it was wonderful chatting with you today. We look forward to making your customers Smile :) -Jade <3
Today I had the pleasure of having Lisa provide support regarding Smile's integration with Klaviyo. Klaviyo has updated their API situation, and I wasn't sure what needed to be done with Smile. Not only was Lisa's support timely and helpful, she actually did make me smile with her lovely personality. Great way to end the week!
Thanks so much for taking the time to leave a review, so happy that you are having a great experience :) Thanks for the kind words - Jade <3
I did not know how to do something so I reached out to the support chat and Nicole was very helpful and insightful! Quick to respond and clearly helped me resolve my issue and learn better how to use this app. Thank you!
We appreciate you taking the time to leave a review! It was a pleasure chatting with you today, and I am so happy I could help 💛 -Nicole
really good loyalty and reward app up there. their free version have many useful features. Joshua is really helpful and gets answer all inquiry promptly and well.
We are so glad that you are enjoying the app and finding it useful 💛 We think Joshua is pretty great too and will let him know you appreciate his service!
Only new but so far am enjoying it! Customer service was great when I had questions and replied almost instantly.
It was a pleasure speaking with you :) I am so glad that you are enjoying Smile so far and appreciate you taking the time to leave a review - Nicole
Customer service team are the best I have encountered ever! I got the help I needed and was able to immediately make the changes I wanted to make.
Thanks so much for taking the time to leave a review! It was so nice chatting with you today and I am so glad you are enjoying our service :) - Nicole
Using the app has been a good experience but especially with the support! Jade was very helpful and patient with me.
So happy I could assist, thanks so much for taking the time to leave a review. :) -Jade <3
We've been using the app for a while, and as shopify updates this and that, we've run into some issues. The technical support team—Brandon, Lynn, and Angie—helped me understand and fix the issues. I was impressed! The app is awesome—very straightforward and easy to use. Thank you!
Thanks so much for taking the time to leave a review! It was a pleasure speaking with you. We are all so glad that you are enjoying Smile 💛 -Nicole
I was so happy with the customer service! They answered all my questions and made it so easy to continue my set up! Such a breeze! Thank you!
It was absolutely wonderful assisting you today, thank you so much for taking the time to leave a review :) -Jade <3
My shop runs Smile rewards and I love how easy it is to use. They also have an excellent customer service team on stand-by to answer all my questions. Amazing response time and friendly service.
It was a pleasure helping you today, thanks so much for taking the time to leave a review :) -Jade <3
Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers
It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3
I really love this app. Makes creating rewards easy and encourages customers to continue supporting. I love that you can import your own discount codes. Jade was awesome helping me with that!
Thanks for leaving a review and for the kind words! Super happy I could help today :) -Jade <3
Great app. rewards and referrals setiings, emails everything working nicely. Great customer support.
Thank you so much for your lovely review, we are so happy to hear your kind words <3
Smile is simultaneously robust but easy to use and understand for customers. Their team is super helpful during onboarding. Would recommend!
Thank you so much for taking the time to leave a review :) We are super happy we could help today! <3
Lynn was my POC & was amazing in coming up with a solution to my needs. Such great service is a dime a dozen and I'm looking forward to implementing Smile in our business
Thank you for the lovely review! 💗 We appreciate your business and truly want to see your business grow with us. It was a pleasure chatting with you today! - Lynn 😊
Having had the chance to use Smile.io, I've found it to be an incredibly user-friendly platform for implementing loyalty programs for small businesses. The customization options it provides are commendable, making it seamless to integrate the brand's look and feel into the rewards program. Operating the admin dashboard is a breeze, requiring zero coding skills. It's empowering to be able to make tweaks and changes anytime, offering full manual control over the rewards program. The ability to integrate the program with other loved tools is definitely a substantial enhancement. Smile.io stands true to its purpose by upping the ante on customer retention and conversion. By incentivizing repeat purchases, it transforms first-time customers into loyal ones. Brimming with handy features like a points system and VIP exclusive perks, it is adept at keeping best customers engaged and rewarded. As for Hannah, she deserves special mention. Dedicated, customer-oriented, and always ready to assist, she added a lot to my positive experience with Smile.io. In conclusion, Smile.io aided by Hannah's unmatched support, stands as a leading go-to solution for magnifying customer loyalty and enhancing the overall customer experience. Five stars without a doubt!
Thank you so much for taking the time to leave a review! We are so glad that you are finding Smile easy to use, and that it has helped you increase your repeat purchases. Also, we appreciate your kind words about our support. We also think that Hannah is pretty amazing! If there is anything else we can do to help your business grow, don't hesitate to reach out :)
Amazing customer support from Nicole to help us unlock an additional feature that we needed for our Shopify Plus stores. Thank you Nicole!
Thank you for taking the time to leave a review! I am so glad that we were able to help you today. It was a pleasure chatting with you :) -Nicole
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.