Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,257
Reviews
Chart
#39
Shopify

All reviews

5 / 5 Share
April 19, 2022

Amazing support. thank you Joshua for taking the time to make me a personalize loom to show me how to get the most from the app

Store Using app Total reviews Average rating
Natural Foundation Supplements About 2 months 3 5.0
Developer Reply

Thank you so much for your 5-star review! We're so glad that you had a great experience with Joshua โœจ :)

5 / 5 Share
April 19, 2022

Attentive and helpful support. Joshua was assisted with every inquiry & concern. Thank you Smile team!

Store Using app Total reviews Average rating
CLOSET Singapore 1 day 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review and share your experience ๐Ÿ’–

5 / 5 Share
Sept. 29, 2022

Customer service is speedy and very helpful. My customers seem to like having these rewards. It all happens without me having to do a thing!

Store Using app Total reviews Average rating
Pet-Tags.co.uk 7 months 3 5.0
Developer Reply

We're so glad to hear that! Thank you for choosing us and for leaving us this lovely review ๐Ÿ’–

5 / 5 Share
May 27, 2025

Smile rewards are a great way for us to continually engage with our customers and encourage them to continue to shop with us. The customer service is BEYOND excellent!! If you're not sure how to do something,the staff there will walk you through things easily and quickly with videos and hand holding. Kudos guys for the excellent service!!

Store Using app Total reviews Average rating
Cottage Quilting Ltd. Over 5 years 10 5.0
Developer Reply

Thank you so much for your lovely review ๐Ÿ’– We're so happy to hear about your excellent experience with Joshua! โœจ Please don't hesitate to reach out whenever - always happy to help! :)

5 / 5 Share
April 18, 2022

the online support is great! Joshua is patient and helpful. His prompt reply gives a big help to me. I hope SMILE will launch the CHINESE VERSION soon because most of our customers can only read chinese. I hope every pops from SMILE can shows a sense of belongs to my customers with their mother language. Thanks

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your lovely review and helpful feedback! ๐Ÿ’– We'll share this with our product team for you!

5 / 5 Share
April 18, 2022

Easy to install and customize.. looking forward to playing around with it some more before making a final review.

Store Using app Total reviews Average rating
Pearl + Creek 5 minutes 2 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! Don't hesitate to reach out if we can help with anything throughout the setup process :)

5 / 5 Share
April 15, 2022

Downloaded it yesterday but seems pretty easy to use - doesn't have all the features I want (yet) but customer service has been quite helpful and responsive.

Store Using app Total reviews Average rating
Homefield 1 day 11 4.8
Developer Reply

Thanks for letting us know! We try our best to offer tools that help businesses succeed. We're in the process of developing new things all the time and it's possible you will see what you need soon! We're also very happy to hear that our customer service team was able to help you out ๐Ÿ˜„

5 / 5 Share
April 15, 2022

Great customer service and very helpful! The assistant was very quick to respond and was very detailed.

Store Using app Total reviews Average rating
Funky Fresh Rags 16 days 2 5.0
Developer Reply

Thanks for the great review! Fast service is important to us, so it's great to hear that you enjoyed your experience ๐Ÿคฉ

5 / 5 Share
April 14, 2022

We use this app for our rewards and referrals. It is easy to integrate, but doesn't reward perfectly with our subs platform, and rewards aren't super easy to configure, but I think it's probably the best platform available and setup is minimal. Customer service is great.

Store Using app Total reviews Average rating
Lazy Flora Almost 4 years 4 5.0
Developer Reply

Thanks for leaving your honest feedback! Hearing this is really important for us as we try to develop the product more to better fit the needs of our merchants in the future. We're happy to hear that our support team was able to help you! Hopefully, as we release more features, you are able to find everything you need ๐Ÿ’•

5 / 5 Share
April 14, 2022

Super simple, extremely powerful. And the team are responsive and eager to help. Love Smile.io - recommend to anyone.

Store Using app Total reviews Average rating
The MAGFASTยฎ Store 4 months 5 5.0
Developer Reply

Thank you so much for the kind words about Smile and the team! We really appreciate the recommendation. ๐Ÿ˜„

5 / 5 Share
Nov. 14, 2022

Great customer service. Detailed information and screenshots to follow. Jade was fast in answering my questions and very friendly

Store Using app Total reviews Average rating
Hola BB 8 months 7 4.9
Developer Reply

Thank you so much for taking the time to leave us this lovely review! Hartelijk bedankt! ๐Ÿ’–

5 / 5 Share
April 14, 2022

Great service, took the extra mile to help out. Even shoot a video to show me exactly how to operate this app.

Store Using app Total reviews Average rating
Kizuna Roaster & Co. 44 minutes 1 5.0
Developer Reply

Thank you so much for taking the time to share your experience! We're so glad to hear that ๐Ÿ’–

5 / 5 Share
April 13, 2022

I've been using Smile for years across various shops I've worked on on Shopify and love them! Really easy to use from both an admin and customer standpoint and Customer Service is amazing if you ever have questions!

Store Using app Total reviews Average rating
MakseLife 11 months 2 3.0
Developer Reply

Thank you for this amazing review, and for using us for so long! ๐Ÿ’– You're the best ๐Ÿ˜„

5 / 5 Share
April 12, 2022

so far we are really enjoying how user friendly smile is, how great the customer service is and how creative you can get with the loyalty and reward programs.

Store Using app Total reviews Average rating
The Best Kind 6 days 1 5.0
Developer Reply

Thank you so much for sharing your experience ๐Ÿ’– We so thrilled to hear that you're enjoying the app and our team ๐Ÿ˜„

5 / 5 Share
April 11, 2022

J'ai eu du mal ร  ajouter mes clients mais j'ai รฉtรฉ aidรฉ par Jade du service client qui m'a aidรฉ efficacement. Sinon trรจs facile d'utilisation ! Je recommande ร  100% .

Store Using app Total reviews Average rating
MORE THAN ONCE SHOP 5 months 3 5.0
Developer Reply

Thank you so much for your amazing review! We're so happy to hear that Jade was able to help you get everything setup. Merci beaucoup! ๐Ÿ’–

5 / 5 Share
Oct. 17, 2023

I have worked with smile for a year and their team is the best! They have successfully helped me every time I have needed it! They try to stay updated to provide better services, applications and support!

Store Using app Total reviews Average rating
BloomsyBox Over 1 year 2 5.0
Developer Reply

Thank you SO much for your lovely review ๐Ÿ’– Please don't hesitate to reach out to us whenever! We're always happy to help! ๐Ÿ˜„

5 / 5 Share
June 11, 2024

As a small business, using Smile helps us attract and retain customers from all over North America. Customers love using points to get a discount on our supplies and glass! If I have any issues with something that Shopify has changed, I always get a quick response from the support team at Smile.

Store Using app Total reviews Average rating
Stained Glass Stuff About 3 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this lovely review ๐Ÿ’– So glad you had a great experience with Joshua! :)

5 / 5 Share
June 24, 2025

This app has been great for us! Any issues we've had have been fixed by their support team in a timely manner. Hightly recommended!

Store Using app Total reviews Average rating
SUBIE SUPPLY CO. Over 3 years 11 5.0
Developer Reply

Hey there! Thank you so much for your lovely review ๐Ÿ’– So glad that you had a great experience!

5 / 5 Share
April 8, 2022

Joshua was AMAZING!!! Helped me step by step. Quick, easy, and seamless!! Thank you Joshua, such a great experience!!

Store Using app Total reviews Average rating
Golden Thread, Inc. About 1 year 3 5.0
Developer Reply

Thank you for leaving us a review! We agree - Joshua is pretty amazing! We're so happy he was able to help out!

5 / 5 Share
April 8, 2022

Fabulous support and help for all of my questions. Jade was super helpful and speedy in response. Great help.

Store Using app Total reviews Average rating
Petite Stitchery About 22 hours 2 5.0
Developer Reply

Thank you for the five-star review! We truly appreciate it. We're so happy Jade was able to help out. ๐Ÿ˜„

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