Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
June 9, 2022

Excellent program. Very easy to use. By far the BEST customer service! I had a few technical questions and they were answered in a very easy way to understand for someone who isn't too technical. Without prompting they went above and beyond to give me personalised advice on how to make the program even better! Highly recommend. 10/10 and 5 gold stars from me!

Store Using app Total reviews Average rating
Chalet Boutique 2 months 4 5.0
Developer Reply

Thank you so much for leaving us a review! I am glad I was able to help get you sorted and I hope the advice serves you well! We are looking forward to helping you continue to grow, and if you ever want any more tips just pop in the chat, we love to help! πŸ˜„ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
June 8, 2022

Ik had een vraag over een integratie naar de launcher ik werd meteen geholpen met een zeer uitgebreid antwoord! Bedankt voor de goede service!

Store Using app Total reviews Average rating
By Dash Beauty 6 days 2 5.0
Developer Reply

Thanks for taking the time to leave a review! It was a pleasure chatting with you today and I'm glad our team was able to answer your questions quickly. πŸ’› Nicole

5 / 5 Share
June 8, 2022

Smile customer service is excellent - shout out to Jade! We haven't launched quite yet so we cannot offer a fair review about the app in a live environment, but we are confident in the ability of this app.

Store Using app Total reviews Average rating
FSAProshop About 1 month 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review- We look forward to you growing with Smile! -Jade <3

5 / 5 Share
June 8, 2022

Smile Customer Service was VERY quick in replying to my questions about set up, Jade was extremely nice and helpful!

Store Using app Total reviews Average rating
Archer and Olive About 1 hour 6 5.0
Developer Reply

Thank you so much for leaving a review! It was great assisting you today -Jade <3

5 / 5 Share
June 7, 2022

Really liking the app so far - we had a little trouble setting up at first but we received help really swiftly to get it set up :) thank you so much!

Store Using app Total reviews Average rating
Witzig 6 days 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review πŸ™Œ πŸ™Œ πŸ™Œ I really appreciate it & I'm so happy that we were able to get you started with Smile today! 😁✨ πŸ’– Lisa

5 / 5 Share
June 6, 2022

Nicole helped me through chat get some things sorted out for our rewards program. She was very helpful and I appreciate the quick responses!

Store Using app Total reviews Average rating
Rooted Healing Plants 3 days 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! I am glad we were able get things sorted out quickly and help you get started with Smile :) - Nicole

5 / 5 Share
June 6, 2022

I just started using the Smile app for our company so I was a bit unsure of what I was doing. I chatted in with their customer service and it is amazing! I chatted with Jade and she was friendly, knowledgeable, and quick to respond.

Store Using app Total reviews Average rating
TruSelf Organics About 5 years 3 5.0
Developer Reply

It was a pleasure chatting with you today! Thank you for taking the time to leave a review :) -Jade <3

5 / 5 Share
June 3, 2022

I had some set up issues I needed help with and was able to connect quickly to someone in the chat. They were incredibly helpful and turned a frustrating situation into an enjoyable one!

Store Using app Total reviews Average rating
Capsule 1 day 4 4.3
Developer Reply

Thanks so much for your lovely review πŸ’– It was great chatting with you and I'm so happy we were able to transform the situation and get your shop all set up with Smile πŸ’ͺ🀩✨

5 / 5 Share
June 1, 2022

Great app, still learning the features but looks awesome! And their support is amazing, thanks Joshua :)

Store Using app Total reviews Average rating
Bling My Ride 6 months 10 4.3
Developer Reply

Thank you so much for taking the time to leave us a review, we appreciate you! 😻 It was great chatting today, we are looking forward to helping your business grow! πŸš€ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
May 31, 2022

Really great customer service. Always quick, friendly, and helpful! Our customers have really enjoyed getting rewarded for their purchases.

Store Using app Total reviews Average rating
GUY FOX 3 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave a review, it was a pleasure helping you today :)

5 / 5 Share
July 24, 2026

Lisa was cheerful & helpfulCould not have asked for better! She was there on apot all day! Made things easy

Store Using app Total reviews Average rating
Coffee Labs Roasters About 4 years 3 5.0
Developer Reply

Thank you so, so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

4 / 5 Share
May 31, 2022

The app was straight forward for the most part - however slightly confusing on the customer side of it between what members and guests had to do in order to get their sign up points. Once I spoke to smile customer service (Joshua) he was great! Loved his videos and he totally rocks a good radio voice. If it wasn't for the videos I would be lost as to how to help my customers, but this definitely helped. It would be good for this kind of information to be provided in a demo video upon downloading the app to assist admin. Thanks, Jodi

Store Using app Total reviews Average rating
Discovery Headbands 25 days 2 4.5
Developer Reply

Thank you so much for your your feedback, I was so glad I could help you get everything sorted! πŸ’ͺ Thanks for your compliments and suggestions, we appreciate you! We look forward to helping your business grow! 🌱 Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
May 27, 2022

Super app! tout fonctionne TB! Le service client est vraiment rΓ©actif. J'attends de voir ce que Γ§a donne maintenant niveau performance!

Store Using app Total reviews Average rating
MaChicBoutique About 4 hours 2 5.0
Developer Reply

Thank you so much for taking the time to leave us a review, we really appreciate your feedback! It was a pleasure speaking with you, we look forward to helping your rewards program hit interstellar orbit! πŸš€ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
May 26, 2022

So far SMILE.IO has been fantastic, very robust with a ton of features and have just found out that even displaying a 'Refer a Friend' banner is shown at the end of a checkout is included to all customers if FREE plans! That is awesome. Their support is also great, even replying to me with a video to show me how to fix something! Highly highly recommended and thank you Joshua for the support!

Store Using app Total reviews Average rating
The Shisha Shop 7 months 6 5.0
Developer Reply

So great chatting with you today! We look forward to helping you continue to grow, thanks for this amazing feedback! We appreciate you! πŸ˜„ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
May 25, 2022

Very complete app! I recommend this app to everyone who is looking to bring value to their customers by rewarding them with points!

Store Using app Total reviews Average rating
Asu Labs About 22 hours 4 5.0
Developer Reply

Thank you so much for your feedback, we love that you love us! 😍 We look forward to helping you keep the rewards flowing and your customers smiling! πŸ˜„ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
May 25, 2022

We are validating to add this App, We need some more time for choose, but all go good. Thanks for your time

Store Using app Total reviews Average rating
cerescos About 19 hours 1 5.0
Developer Reply

Thank you for taking the time to leave a review, so happy I could assist today :) -Jade

5 / 5 Share
May 23, 2022

Great app so far! I love how everything is simple to use. The points and rewards features are exactly what I was looking for!

Store Using app Total reviews Average rating
Undercover Boots About 3 hours 1 5.0
Developer Reply

It was a pleasure chatting with you today! I am so glad that you found exactly what you are looking for with Smile and find it easy to use! Thanks so much for taking the time to leave a review πŸ’› Nicole

5 / 5 Share
May 23, 2022

Customer service is amazing as always. They are easy to reach out to and very accommodating! Kudos to the team! Keep it up!

Store Using app Total reviews Average rating
Altenew Almost 5 years 12 4.7
Developer Reply

We are so glad that we were easy for your to get a hold of and were able to help you out :) Thanks so much for taking the time to leave a review. We really appreciate it!

5 / 5 Share
May 20, 2022

Great app- helpful customer service! Would recommend this for your website/POS app rewards program!

Store Using app Total reviews Average rating
LooLous 3 months 3 5.0
Developer Reply

Thank you so much for your lovely review πŸ’– We so enjoyed chatting with you today! Glad to hear you're loving the app so far ✨

5 / 5 Share
May 18, 2022

Super application ! Très complète et facile à mettre en place. Le support est très réactif. Je recommande !

Store Using app Total reviews Average rating
TeaHeritage About 3 hours 8 4.9
Developer Reply

Thank you so much for taking the time to leave a review, it was super great helping you today :)

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