Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,257
Reviews
Chart
#39
Shopify

All reviews

5 / 5 Share
March 15, 2022

Love this app. It's really helped increase customer loyalty and it is super easy to set-up. Customer support is also fab and on-hand to respond quickly.

Store Using app Total reviews Average rating
We Might Be Tiny Over 1 year 3 5.0
Developer Reply

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨

4 / 5 Share
Oct. 30, 2024

I vetted a few different rewards programs and landed on Smile. It has all the features I need and customer service is always helpful.

Store Using app Total reviews Average rating
Seek & Swoon Over 5 years 2 4.5
Developer Reply

Thank you so much for taking the time to leave us a 5 star review :) We are super happy our customer support has been helpful! If you need any further assistance, feel free to reach out! <3 - Jade & The Smile Team

5 / 5 Share
March 15, 2022

This app helps me reward my amazing loyal customers for their repeat business. The app is easy to use for someone not so tech-savvy. Customers also find it easy to use which is a must.

Store Using app Total reviews Average rating
Byers Boutique Almost 2 years 4 4.0
Developer Reply

Thank you for leaving such a kind review! It's wonderful to hear you & your customers find it easy to set up and use πŸ‘Œ

4 / 5 Share
March 15, 2022

After lots of emails back and forth to find out when the full integration with Recharge would be coming into play (Smile don't have a mailing list to update clients, I just had to keep checking back), I finally spoke to Joshua who was really helpful and went through all the things I can do with Smile, and how to get set up. He was really helpful so I was really impressed and look forward to getting it all set up!

Store Using app Total reviews Average rating
A Little Bird Co. 2 months 4 4.8
Developer Reply

Thank you for sharing your kind feedback! Thrilled to hear that Joshua was so helpful! πŸ™Œ If there's anything else we can help with, please feel free to reach out again 😊

1 / 5 Share
March 15, 2022

Does not work with Paypal: if you place an order with Paypal, the user doesn not receive any points. And it's not specified anywhere that it doesn't work with Paypal...

Store Using app Total reviews Average rating
Poody 7 months 1 1.0
Developer Reply

Hey there, Thank you for your honest feedback we really appreciate it. I'm sorry you've had this experience. We've double-checked and Paypal purchases will earn points for customers. I've passed this to our technical team for them to look at urgently to see why this isn't happening for you. Thank you again and we look forward to fixing this for you.

5 / 5 Share
March 14, 2022

Just started using this app, looks quite promising! It has a lot of interesting features that will surely be of help in customer retention.

Store Using app Total reviews Average rating
Skinbae India About 6 hours 1 5.0
Developer Reply

Hello there! Thank you so much for taking the time to leave us this review πŸ’– We can't wait to grow alongside with you!

5 / 5 Share
March 12, 2022

VERY easy to use! Love being able to give my customers rewards! I was worried Smile would be confusing to use, again super easy to use!

Store Using app Total reviews Average rating
Made Down On Woodridge Farm 43 minutes 4 5.0
Developer Reply

Thank you so much for this review!! We're so happy to hear that you found the app easy to setup & use. Please don't hesitate to reach out if we can help with anything at all! πŸ’–

5 / 5 Share
March 11, 2022

We've been with SMILE for as long as we can remember! Super great app + Excellent customer service!

Store Using app Total reviews Average rating
LING Skincare About 3 years 8 5.0
Developer Reply

Thank you SO much for your lovely review πŸ’– We're so flattered 😭 Please don't hesitate to reach out to us whenever if we can help with anything at all!

5 / 5 Share
March 10, 2022

App is functional and customizable. Customer support team is super helpful. It's definitely going to help our brand grow.

Store Using app Total reviews Average rating
Miami Beach Bum 5 months 4 5.0
Developer Reply

Thank you so much for your lovely review πŸ’– We can't wait to grow alongside with you!

5 / 5 Share
March 7, 2022

Very easy to use and has seamless integration with our review app and store. Awesome customer support!

Store Using app Total reviews Average rating
Javaworks.ca About 4 years 3 3.7
Developer Reply

Thanks so much for the kind words about our team and app 🀩 We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

5 / 5 Share
March 7, 2022

Their customer service team is very helpful and the response time was really fast. With the help of their Tech Support team, I was able to figure out a solution to the issue I was having. So far, my experience with this app, has been great! I would recommend.

Store Using app Total reviews Average rating
DIANE'S BIKINI 8 days 1 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
March 5, 2022

The Smile app is a great addition to our site and has allowed us to extend our instore rewards program to our customers online, including linking the instore and online experience via the API. The backend is easy to use, can be branded as needed and i feel i have more control over our rewards programme than before.

Store Using app Total reviews Average rating
The Source Bulk Foods UK 2 months 6 5.0
Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

2 / 5 Share
March 4, 2022

I have been using this app but seems the upgrade plan price is high , beyond the average rewards program. Even so, I could not send point reminder emails in the free plan thus by now it seems not doing much help for my flower business at the moment.

Store Using app Total reviews Average rating
One Flower Macau_HK Over 1 year 3 4.0
Developer Reply

Hey there! Thank you for leaving us a review πŸ™ We appreciate your feedback on pricing - and will send you over an email to help out!

5 / 5 Share
March 3, 2022

Great free features - amazing customer support. Was able to setup a rewards program in a day, and make the edits I needed to very quickly. Have not needed to upgrade yet but may do so for the email integration.

Store Using app Total reviews Average rating
The Western Company 23 days 2 5.0
Developer Reply

Thanks for sharing your kind & generous feedback! 😊

5 / 5 Share
March 3, 2022

Smile is a great rewards system and our customers love getting points! It's very easy to understand.

Store Using app Total reviews Average rating
Rivers & Glen Trading Co. About 6 years 2 5.0
Developer Reply

Thank you! πŸ™ We're excited to work with you and help bring in those customers! πŸ’―

5 / 5 Share
Feb. 28, 2022

Amazing app, easy to set up, easy to navigate with a good user interface. Hopefully this will be useful longterm.

Store Using app Total reviews Average rating
The Art of Cross Stitch 3 days 23 3.7
Developer Reply

Thank you! πŸ™ We're excited to work with you and help bring in those customers! πŸ’―

5 / 5 Share
Aug. 28, 2024

Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app. [Update: 29AUG24] Quick response and fix your problem in a short time.

Store Using app Total reviews Average rating
dev-ehobby Over 2 years 3 5.0
Developer Reply

Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch [email protected]

5 / 5 Share
Feb. 25, 2022

La aplicacion funciona excelente, tiene muy buenas funciones y me ha generado una muy buena base de clientes fieles y ademas el soporte es increible.

Store Using app Total reviews Average rating
Plarte About 1 year 5 5.0
Developer Reply

Gracias por las amables palabras, realmente apreciamos que se haya tomado el tiempo para darnos una reseΓ±a. No dude en comunicarse con nosotros si necesita ayuda [email protected] πŸ™Œ

5 / 5 Share
Feb. 15, 2022

I actually had a question about the app and I got directed to a bot, but within 1-minute it actually put me to an actual person, Larry. He was extremely helpful not only answering my questions, but addressing them and resolving them!

Store Using app Total reviews Average rating
Disc Golf Shopping About 1 month 2 5.0
Developer Reply

Thank you for your review,😍 I'm so happy Larry was able to help you. Just between you and me, we think he is really awesome too! πŸ™Œ Best of luck with your program!

5 / 5 Share
Feb. 15, 2022

So far, this app is doing precisely what I want and expect, and more than that I am immensely grateful for how the support team helped us work though one issue that surfaced. FANTASTIC product and team!!

Store Using app Total reviews Average rating
Phase Shift Games 6 days 1 5.0
Developer Reply

Thanks for sharing your kind & generous feedback! 😊

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