Smile: Loyalty Program Rewards
All reviews
We love this app! So easy to use and the customer support is always so helpful and quick to respond!
Thanks so much for taking the time to leave us this review π We're so glad to hear that you're enjoying our app!
Beautifully designed app with lots of functions to engage your clients. Keeps your Shopify website looking professional & tidy after installation. 10/10.
Thank you for the kind words about our application's professional appearance - we're so glad you feel that way π₯° Yours in Service, Smile Support Team
User friendly, and it offers possibilities to improve our steps, by recommendations, so we don't miss on anything. Thank you.
Thanks so much for taking the time to leave us this review π We're so glad to hear that you're enjoying our app!
First time downloading the application and staff was prompt with responding to and answering all my questions.
Thanks so much for taking the time to leave us this review β¨
Jades a life saver! Considering we are just on the free plan the support has been amazing! Thank you.
Thank you for the kind words about Jade! β¨We will be sure she sees your feedback! π
Great app and customer service! We just started using them and had some issues but Joana helped me a lot
Thanks so much for taking the time to leave us this review β¨
Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time π
Great app! We have been using if for a while now and it has been useful to our customers and our company!
Thank you! π We're excited to work with you and help bring in those customers! π―
A little start-up company getting very good and quick help form the Smile support team. Appreciate even the little guys are important. Many thanks Larry
Thanks so much for the kind words about our team and app π€© We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!
I am just learning to use it after watching the demo. The demo is good and the rep I have been communicating with is helpful. I think my customers will love this once I explain how it works.
Thank you so much for your review π€© Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
Excellent Loyalty Platform with robust features and a wide range of integrations. Prompt response to queries and help from David, Lynn and Jade. All three have been fantastic with resolving any queries we have had.
Thanks so much for taking the time to leave us a review π and David is indeed the best! β¨β¨β¨
Smile.io is a great app to turn shop customers into repeat purchasers. The loyalty program make returning customers increase and increase the repeat purchase rate higher.
Thank you! π We're excited to work with you and help bring in those customers! π―
This app has been a great addition to our website as a loyalty program for our customers. The customer service is super fast and extremely helpful! I would highly recommend.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time π
Smile.io has helped our brand build loyalty and returning customers, which is extremely important in 2022. We had some issues optimizing our program but David and the Smile.io Experience Team were SO much help. 10/10 Love it.
Thank you SO much for this lovely review π We agree - David is absolutely amazing! π€© Please don't hesitate to reach out if we can help with anything else π
Quick and easy to create a robust customer loyalty plan! Help chat also provided quick response to questions we had
Thank you for the five-star review! We are always committed to providing quality products and services to our merchants! π
Good, we have been using smile.io for a while now and we would recommended for other small online business .
Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! π
we are still researching but the support so far is great in answering questions about how it will work
Thanks for sharing your kind & generous feedback! π
Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it. Are quite quick to respond to queries.
Hi there, Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion. One of our experience team leaders has followed up with you directly to address this. We look forward to working together to make things right.
Works well, easy to set up and the customer support team answered any questions we had very quickly :)
Thanks for your kind and generous review! Thrilled to hear you got set up quickly, and had a great experience with our team :D
Easy and fast setup. I was up and running...and had a customer earn enough points for a reward within a few hours of setup! The online help staff with Smile is very friendly, fast, and accurate. Will recommend to other business owners!
π Congratulations on your first redemption! Early rewards are the best π And thanks for your kind words about our team - be assured that we've passed them on :)
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