All reviews

Rating Breakdown

  • 5
    91% (3,741 ratings)
  • 4
    6% (244 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,795)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2021

this app is more than perfect. very easy to use and customize. looks very neat with customer experience.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to hear that πŸ₯° Thanks so much for leaving us this lovely review!

5 / 5 Share

Aug. 26, 2021

Just beginning with this app and needed to use the chat function. Very quick, knowledgeable and kept us moving. Thanks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review 🌟

5 / 5 Share

Aug. 26, 2021

Customer service has always been super helpful with my enquiries and issues. Matters are resolved quickly as well with quick follow ups. It helps with the response time for the customer service for my brand as well.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for sharing your kind words! πŸ’›

5 / 5 Share

Aug. 24, 2021

No fuss, CSV import, simple to use, beautiful GUI, intuitive UX, features that match all other competitors, super customer service, unbeatable pricing. What are you waiting for?

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! πŸ’“ It helps get us in front of more awesome people just like you! πŸ’“

5 / 5 Share

Aug. 24, 2021

Smile has great customer service! I really appreciate their responsiveness as we work to grow our rewards program.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We'll always be around if you need our assistance, and we can't wait to see your business grow ❀️

5 / 5 Share

Aug. 24, 2021

I have been using this apps for months and it did helps me to increase my sales. Also, the customer service team is so good as they always attend to my questions and solve the problems for me. They are prompt with their response. Well done!!

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your kind words ❀️We're so happy that we could help increase your sales! Our customer service team will always be around to help if you need any assistance 😊

5 / 5 Share

Aug. 24, 2021

Very well engineered app, all what we were looking for in the loyalty program is available. Integration with our review app also working fine. Excellent support by Larry and the team!

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're really glad that we could help you to set things up, and looking forward to seeing your business grow! ❀️

5 / 5 Share

July 19, 2023

We have been using smile.io for over a year now and it has been fantastic! Loyalty programs in general are a great implementation for most e-commerce businesses but smile have been extra great because of their support. The ability to message in at anytime, all their agents are friendly, very knowledgeable and quick to respond which makes everything with this integration a whole lot easier!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! Looking forward to seeing the app on your live site, and we'll be here if you need assistance at any time ❀️

5 / 5 Share

Aug. 23, 2021

We're just started to use the app and upgraded to the $49 per month plan in order to have a bit more control over the look of things. My favorite part yet is how responsive and helpful they are with the online chat.

Using app

16 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for sharing your 5-stars review with us! We'll be around if you need any assistance from us ❀️

5 / 5 Share

Aug. 22, 2021

It is really easy to set up and to use, with great support as well. Exactly what I was looking for!!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that you find the app easy to use and that it fits your needs!

5 / 5 Share

Aug. 21, 2021

I use Smile Rewards & Loyalty on my website and mobile app. Works great and the customer service is excellent.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review, and for sharing your feedback! We're so happy to hear that we are able to provide guidance in helping you get the app working as expected!

5 / 5 Share

Jan. 15, 2023

This is the best reviews app out there. I tested numerous ones to see what works best, and this nails it. Don't use anything else. Expensive, yes. Worth it? 100%. Good app, great support. Lots of integrations. Thanks!

Using app

About 2 years

Total reviews

5

Average rating

4.0

Developer Reply

Thank you so much for your lovely review πŸ’–. We are continuously working to provide more quality product and services to keep customers such as you happy with our app!

5 / 5 Share

Aug. 19, 2021

Great app for rewards with easy use for both ourselves and customers as well. Nothing to suggest for changes

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for choosing our app and for leaving us this wonderful review ✨ We are glad that you find the app easy to use!

5 / 5 Share

Aug. 19, 2021

A really insightful and easy to navigate app, when onboarding a reward strategy. The support team where exceptionally helpful and always happy to lend a hand. Super impressed.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this lovely review πŸ’– We're so glad to hear that you're loving our app!

5 / 5 Share

Aug. 19, 2021

Trying the free plan to earn and redeem rewards. Works well. Good customer service. Not yet tried the paid plan.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us πŸ™

5 / 5 Share

Aug. 19, 2021

This apps is simple yet useful! It includes a lot of features that enable customer to constantly get rewarded

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing! We're so happy to hear about your experience ✨

5 / 5 Share

Aug. 18, 2021

So far I'm really enjoying this app. I just installed it this week and it was very easy. The customer support is also very responsive and extremely helpful.

Using app

2 days

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for this amazing review! We're so touched and so glad that you're loving our app ✨

5 / 5 Share

Aug. 18, 2021

I couldn't be happier with the app. Setup is a breeze, customer service is exceptional and the app itself is outstanding. It looks great, is super easy to customise and the user experience is unmatched. Yes there are cheaper apps available, but none of them match smile in user experience and functionality

Using app

7 months

Total reviews

17

Average rating

4.9

Developer Reply

Hi there, thank you so much for this awesome review! It means a lot to us that the experience of using the app was easy and beneficial to you and your customers. We do our best to make your store has what it needs. I also appreciate you letting us know what your business needed so we could figure out a solution together πŸ˜„ - Mack

5 / 5 Share

Aug. 16, 2021

The help chat is knowledgeable and helpful- awesome! The free plan is a great help for me to give back to my faithful in-store and online customers. Thanks.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review πŸ’– This made us Smile :)

5 / 5 Share

Aug. 16, 2021

This app really helps incentivize my customers to make repeat orders, and I'm always taking questions and inquiries about points, which to me means plenty of folks are using it!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! This review makes us so happy πŸ˜„