Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,257
Reviews
Chart
#39
Shopify

All reviews

5 / 5 Share
Feb. 15, 2022

We love this app! So easy to use and the customer support is always so helpful and quick to respond!

Store Using app Total reviews Average rating
Mint About 2 years 5 4.4
Developer Reply

Thanks so much for taking the time to leave us this review πŸ’– We're so glad to hear that you're enjoying our app!

5 / 5 Share
Feb. 14, 2022

Beautifully designed app with lots of functions to engage your clients. Keeps your Shopify website looking professional & tidy after installation. 10/10.

Store Using app Total reviews Average rating
Livv Activewear 4 days 4 5.0
Developer Reply

Thank you for the kind words about our application's professional appearance - we're so glad you feel that way πŸ₯° Yours in Service, Smile Support Team

5 / 5 Share
Feb. 11, 2022

User friendly, and it offers possibilities to improve our steps, by recommendations, so we don't miss on anything. Thank you.

Store Using app Total reviews Average rating
Bohemia Rhapsody 1 day 3 4.7
Developer Reply

Thanks so much for taking the time to leave us this review πŸ’– We're so glad to hear that you're enjoying our app!

4 / 5 Share
Feb. 11, 2022

First time downloading the application and staff was prompt with responding to and answering all my questions.

Store Using app Total reviews Average rating
Country Gal Thrift 41 minutes 3 4.0
Developer Reply

Thanks so much for taking the time to leave us this review ✨

5 / 5 Share
Feb. 11, 2022

Jades a life saver! Considering we are just on the free plan the support has been amazing! Thank you.

Store Using app Total reviews Average rating
Tropical Supplies North East Over 1 year 2 5.0
Developer Reply

Thank you for the kind words about Jade! ✨We will be sure she sees your feedback! πŸ™

5 / 5 Share
Feb. 10, 2022

Great app and customer service! We just started using them and had some issues but Joana helped me a lot

Store Using app Total reviews Average rating
Fit Eat UK 3 months 4 5.0
Developer Reply

Thanks so much for taking the time to leave us this review ✨

5 / 5 Share
Feb. 9, 2022

Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.

Store Using app Total reviews Average rating
Snag 12 months 11 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
Feb. 9, 2022

Great app! We have been using if for a while now and it has been useful to our customers and our company!

Store Using app Total reviews Average rating
Developer Reply

Thank you! πŸ™ We're excited to work with you and help bring in those customers! πŸ’―

5 / 5 Share
Feb. 8, 2022

A little start-up company getting very good and quick help form the Smile support team. Appreciate even the little guys are important. Many thanks Larry

Store Using app Total reviews Average rating
The Tea Box 2 months 3 5.0
Developer Reply

Thanks so much for the kind words about our team and app 🀩 We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

5 / 5 Share
Feb. 7, 2022

I am just learning to use it after watching the demo. The demo is good and the rep I have been communicating with is helpful. I think my customers will love this once I explain how it works.

Store Using app Total reviews Average rating
Spellbound Jewelz 11 months 4 5.0
Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share
Nov. 25, 2024

Excellent Loyalty Platform with robust features and a wide range of integrations. Prompt response to queries and help from David, Lynn and Jade. All three have been fantastic with resolving any queries we have had.

Store Using app Total reviews Average rating
Pound Fabrics Over 5 years 17 4.4
Developer Reply

Thanks so much for taking the time to leave us a review πŸ™Œ and David is indeed the best! ✨✨✨

5 / 5 Share
Feb. 3, 2022

Smile.io is a great app to turn shop customers into repeat purchasers. The loyalty program make returning customers increase and increase the repeat purchase rate higher.

Store Using app Total reviews Average rating
Loja WeMystic 3 months 7 4.9
Developer Reply

Thank you! πŸ™ We're excited to work with you and help bring in those customers! πŸ’―

5 / 5 Share
Feb. 1, 2022

This app has been a great addition to our website as a loyalty program for our customers. The customer service is super fast and extremely helpful! I would highly recommend.

Store Using app Total reviews Average rating
Good Medicine Beauty Lab Almost 3 years 5 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
Jan. 28, 2022

Smile.io has helped our brand build loyalty and returning customers, which is extremely important in 2022. We had some issues optimizing our program but David and the Smile.io Experience Team were SO much help. 10/10 Love it.

Store Using app Total reviews Average rating
NFDVapes 4 months 27 4.9
Developer Reply

Thank you SO much for this lovely review πŸ’– We agree - David is absolutely amazing! 🀩 Please don't hesitate to reach out if we can help with anything else πŸ™Œ

5 / 5 Share
Jan. 26, 2022

Quick and easy to create a robust customer loyalty plan! Help chat also provided quick response to questions we had

Store Using app Total reviews Average rating
Developer Reply

Thank you for the five-star review! We are always committed to providing quality products and services to our merchants! πŸ’–

4 / 5 Share
Jan. 25, 2022

Good, we have been using smile.io for a while now and we would recommended for other small online business .

Store Using app Total reviews Average rating
Elsie's Luxury Cards About 2 hours 1 4.0
Developer Reply

Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! πŸ™‚

5 / 5 Share
Jan. 23, 2022

we are still researching but the support so far is great in answering questions about how it will work

Store Using app Total reviews Average rating
Bonjour Books DC About 13 hours 1 5.0
Developer Reply

Thanks for sharing your kind & generous feedback! 😊

5 / 5 Share
July 16, 2025

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it. Are quite quick to respond to queries.

Store Using app Total reviews Average rating
Byron Bay Gifts Over 5 years 6 4.0
Developer Reply

Hi there, Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion. One of our experience team leaders has followed up with you directly to address this. We look forward to working together to make things right.

5 / 5 Share
Jan. 21, 2022

Works well, easy to set up and the customer support team answered any questions we had very quickly :)

Store Using app Total reviews Average rating
Keto Fitness Club 3 months 1 5.0
Developer Reply

Thanks for your kind and generous review! Thrilled to hear you got set up quickly, and had a great experience with our team :D

5 / 5 Share
Jan. 21, 2022

Easy and fast setup. I was up and running...and had a customer earn enough points for a reward within a few hours of setup! The online help staff with Smile is very friendly, fast, and accurate. Will recommend to other business owners!

Store Using app Total reviews Average rating
BHN 3 days 4 4.0
Developer Reply

πŸ™Œ Congratulations on your first redemption! Early rewards are the best πŸ‘ And thanks for your kind words about our team - be assured that we've passed them on :)

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