Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,257
Reviews
Chart
#39
Shopify

All reviews

4 / 5 Share
Jan. 21, 2022

App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great. The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see! Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us πŸ™

5 / 5 Share
Jan. 20, 2022

Like this app very much, I think the idea behind it has great value! Depends on how you integrate the app into your store, it should do what it promises!

Store Using app Total reviews Average rating
bonsaiwardrobe About 2 months 4 4.8
Developer Reply

Thanks so much for taking the time to leave us this review ✨

5 / 5 Share
Jan. 19, 2022

We added this app a few months ago and the customer service has been AMAZING! They respond very quickly via messages and email. They also helped us build our plan that was just right for us. Our customers have also had a great experience. It is simple and easy to use

Store Using app Total reviews Average rating
On the Go Boutique LLC 4 months 2 5.0
Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share
Jan. 17, 2022

The customer support is AMAZING. They were with me every step of the way on setting it up. They even helped me curate a post for my customers to understand the new rewards program.

Store Using app Total reviews Average rating
Live a Little About 2 hours 6 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
Jan. 17, 2022

Extremely happy with this app. Integration was a breeze, their support is amazing. I have used the chat feature for a couple of questions, and within a minute I get someone online to assist me. I also integrated it with my newsletter and customer communication system and that was perfect too. I totally recommend this app!

Store Using app Total reviews Average rating
GlowGirl boutique 13 days 1 5.0
Developer Reply

Thanks so much for the glowing review! We're glad to hear that you're enjoying the convenience of our Live Chat team and that Smile has integrated so well into your GlowGirl's tech stack πŸ’–

5 / 5 Share
Feb. 1, 2022

I uninstalled smile.io and then I RE-installed smile.io and they were insanely helpful with the re-integration. Major THANKYOU to Maria at customer support!

Store Using app Total reviews Average rating
Wisdom Supply Co. 2 months 17 4.8
Developer Reply

Thanks so much for the kind words about our team and app 🀩 We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

5 / 5 Share
Jan. 16, 2022

Love the Smile Rewards app! It definitely drives repeat business to my site and the customer service from Smile is great!

Store Using app Total reviews Average rating
Pickles and Punch About 1 year 3 5.0
Developer Reply

We're glad you've found Smile to be helpful at driving business! We strive to help businesses of all sizes to be set up for success, and it's truly heart-warming to hear that Smile is doing just that for Pickles and Punch πŸ₯° We'll be here if you need anything at all! - Brandon, Smile Support

5 / 5 Share
Sept. 14, 2022

I've been using this reward program. It's been excited to see my customers redeeming the points they had earned to purchase more. This helps our customers to keep coming back! Also great customer service! They response really fast whenever I have questions! Hannah was so helpful and she gave me all the info I needed! Highly recommended!

Store Using app Total reviews Average rating
Rena's Recipe 8 months 11 5.0
Developer Reply

That's awesome to hear you're excited about using the app, we're excited that you decided to work with us! We'll let our team know that you appreciated their help, we think they are pretty amazing too πŸ˜„

5 / 5 Share
Jan. 14, 2022

The app looks great and the staff are amazing at helping us integrate! Really appreciate how much value it will bring and how helpful everyone is!

Store Using app Total reviews Average rating
Developer Reply

It's great to hear that you are enjoying the app and that our team was able to help you get started! All we want is for the app to bring value to your store 🀩

5 / 5 Share
Jan. 14, 2022

Easy to set up and has an awesome free plan. Highly recommend for anyone just getting started with a loyalty program

Store Using app Total reviews Average rating
Great State Clothing 2 months 3 4.7
Developer Reply

We're happy to hear that you enjoy the free plan! No matter the budget, everyone who wants a loyalty program, should be able to have one πŸ’―

5 / 5 Share
Jan. 14, 2022

Great and timely customer service that gives you detailed help on what you are doing well and what can be improved.

Store Using app Total reviews Average rating
The Bella Cottage Inc. About 1 year 2 5.0
Developer Reply

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨

5 / 5 Share
Jan. 13, 2022

fantastic customer service. No matter how foolish your question, they always go above and beyond. EXCELLENT customer service

Store Using app Total reviews Average rating
Kispray Kreative About 1 year 3 5.0
Developer Reply

That's awesome to hear! We know this stuff can get complicated so no question is worth not asking. Feel free to reach out again if you have any more πŸš€

5 / 5 Share
Jan. 13, 2022

Really attentive and helpful customer service agents! They not only respond quickly, but they make sure that you understand what is going on and how to fix any issue you might be having!

Store Using app Total reviews Average rating
Mountains & Mermaids About 1 year 8 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
Jan. 13, 2022

Great support especially Petrit helped us massively, app is easy and great to use, would recommend this to anyone!

Store Using app Total reviews Average rating
McKeever Sports UK 3 months 4 5.0
Developer Reply

Thanks for the positive review! We're happy the app has everything you need and that you'd recommend it. We like Petrit a lot too and we'll let him know he was able to help you out πŸŽ‰

5 / 5 Share
Jan. 12, 2022

I have searched many apps, Finally I found the Smile! This is so simple and easy. Also they provide a free version!

Store Using app Total reviews Average rating
Nature Republic UK 2 days 1 5.0
Developer Reply

We're so happy to hear that you're happy with Smile! Thank you so much for this beautiful review πŸ’–

5 / 5 Share
Jan. 10, 2022

Starting with shopify free plan to shopify plus plan I use smile.io and I can only recommend it! Super nice and helpful employees who immediately take care of you and even with extra wishes you will be helped immediately. About the platform itself: Of course there are cheaper alternatives, but the question is whether they are as reliable and thought out. Smile works flawlessly and you notice that this is a "quality product".

Store Using app Total reviews Average rating
snuzone Over 1 year 3 5.0
Developer Reply

Thank you so much for this amazing review πŸ₯Ί We're so happy to hear that you're happy with the product and our team! πŸ’–

5 / 5 Share
Jan. 7, 2022

I love this app! Their customer service is awesome...Maria did an amazing job explaining things and gave me great referrals for additional information. I am so glad I went with smile.io

Store Using app Total reviews Average rating
Vonetta Cosmetics About 1 year 7 5.0
Developer Reply

That is so kind πŸ’–, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share
July 30, 2025

Works like it says it does, and support staff who go above and beyond to make sure everything is humming along like it should be.

Store Using app Total reviews Average rating
True Coffee Roasters Shop About 4 years 4 4.8
Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share
Feb. 17, 2026

Great customer service! Prompt and very knowledgeable!!

Store Using app Total reviews Average rating
Clive Coffee Over 4 years 8 4.8
Developer Reply

Thank you so much for this amazing review 🀩 Glad to hear that you're loving the app so far!

5 / 5 Share
Jan. 4, 2022

Great app, Easy to use + very reactive and helpful support ! I recommand the feature, it has helped me getting more clients !

Store Using app Total reviews Average rating
La Cave Γ‰clairΓ©e About 2 hours 21 4.7
Developer Reply

It's great to hear that enjoy the app and our support. I'll let them know! We are excited for you and all your future clients πŸš€

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