Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,257
Reviews
Chart
#19
Shopify

All reviews

5 / 5 Share
Dec. 6, 2021

Smile has made it dead-simple to get rolling with a fully-automated loyalty program. Service through the in-app chat function has been stellar as well! (thanks Maria and Christian)

Store Using app Total reviews Average rating
Eastwood Guitars About 2 years 7 5.0
Developer Reply

We're SO happy to hear that! Thanks so much for taking the time to leave us your thoughts. Glad to hear that you had a great experience :)

5 / 5 Share
Dec. 6, 2021

easy to use, straight forward and customer service is quick. would recommend, great app for loyalty program.

Store Using app Total reviews Average rating
Pacinos Signature Line 27 minutes 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this amazing review πŸ’–

5 / 5 Share
Dec. 3, 2021

Great rewards and loyalty app, the amount of integrations is great and they have a 5 star support team

Store Using app Total reviews Average rating
The Clean One Collective About 1 hour 1 5.0
Developer Reply

Thank you for those kind words. we think you are a 5-star customer 🌟!!

5 / 5 Share
Dec. 3, 2021

We've only just started using this app but before jumping on board, we had tons of questions for the Smile team regarding what the app can do for our business and we can say for certain that the team went the extra mile to get us the answers we were looking for. Top support!

Store Using app Total reviews Average rating
laughing1969 14 days 4 5.0
Developer Reply

Thank you so much for your kind review we really appreciate itπŸ’–. I'm so glad we could answer your questions and if you have any more we are always here to help. πŸ₯°

5 / 5 Share
Dec. 2, 2021

There are some rare occasions where you get to interact with true greatness. Smile is one of those companies where I got that feeling. They've kept it simple and understandable, but as you dive in you understand that they also are insanely powerful. What adds to the experience is the feeling that they really got your back through the support content and a knowledgeable and empowered customer support team. We're growing our customer loyalty like crazy with Smile. Only thing on our wishlist is better multilingual support.

Store Using app Total reviews Average rating
Volant Norge About 16 hours 1 5.0
Developer Reply

Thank you for your incredibly kind words. you are making us blush 😌 Our goal is to make an app that is simple but empowering for merchants and rewarding for customers. We are delighted you think we are on the right track. Multilingual support is on our wish list too and is something we are hoping we can add soon. -Smile Support

5 / 5 Share
Dec. 2, 2021

Extremely nice App, great UX and super fast support. App functions perfectly and can be integrated with our upcoming mobile app.

Store Using app Total reviews Average rating
Superheldenburger 8 months 2 5.0
Developer Reply

Thank you so much for the kind words about our application and the support you've received! We love hearing from merchants like yourself, and this sort of thing absolutely makes our day πŸ₯° Until next time, take care! - Smile Support Team

5 / 5 Share
Dec. 1, 2021

Great service, easy setup, just about to launch our program. We definitely recommend Smile. Thank you

Store Using app Total reviews Average rating
Γ§a va de soi 14 days 2 5.0
Developer Reply

Thank you so much for taking the time to write this review 🀩

5 / 5 Share
Nov. 29, 2021

Great product, have been using since the launch of our store and haven't had any issues with the program. Works as expected and customer service is great!

Store Using app Total reviews Average rating
Miniweight Almost 2 years 8 4.9
Developer Reply

Thank you so much for leaving us this amazing review πŸ’– We're happy to hear that you're enjoying the app!

5 / 5 Share
Nov. 29, 2021

Great app, fast respond and good service. Would like to recommend this app. Easy to use and attract customer coming back to shop again.

Store Using app Total reviews Average rating
ADS Pet Store About 1 year 3 5.0
Developer Reply

Thanks for your kind and generous review! πŸ’›

5 / 5 Share
Nov. 29, 2021

great review app, would recommend! Customer service always responds within a minute or two and is very easy to work with

Store Using app Total reviews Average rating
Developer Reply

Thanks for your kind words and generous review, glad we were able to help so quickly! πŸ™Œ

5 / 5 Share
Nov. 26, 2021

The customer service is great! As soon as I finish the tests and activate in the store, I'll be back to complete the review

Store Using app Total reviews Average rating
21sallve 4 days 2 5.0
Developer Reply

Thanks for your kind words! I enjoyed learning more about your store, can't wait for you to launch with us! πŸ’› - Christian

5 / 5 Share
Nov. 26, 2021

Love it - these guys are awesome. App has been a game changer and the CS is on it, they are very responsive

Store Using app Total reviews Average rating
Wine Brothers Over 1 year 3 5.0
Developer Reply

Thank you so much for leaving us this review! So glad to hear that you're liking our app! πŸ’–

5 / 5 Share
Aug. 18, 2022

Agent Joshua was really nice, can't say enough good things about the customer service! I'm glad we can rely on it!

Store Using app Total reviews Average rating
Pink Panda About 2 years 12 5.0
Developer Reply

Thanks so much for your 5-star review! 🀩 We're glad to hear about your experience with our customer service team! πŸ™Œ

4 / 5 Share
Nov. 23, 2021

We've just started using Smile and all of our customers like it so far! It is easy to start up and everyone is so helpful when you message (and quick to reply). So far so good!

Store Using app Total reviews Average rating
The Summer Kitchen 2 months 2 4.5
Developer Reply

That's fantastic! So glad to hear your customers are liking Smile so far and it's been easy to set-up 😊Thanks for the review!

5 / 5 Share
Nov. 23, 2021

So far i'm loving the setup can't wait for my customers to try it out. Who doesn't love a discount on orders!

Store Using app Total reviews Average rating
Polished Skin Organics 7 days 2 5.0
Developer Reply

We feel the love too πŸ’• thanks for letting us know! We know your customers are going to enjoy those discounts as well. Good luck with your program launch!

5 / 5 Share
Nov. 22, 2021

Christian was very helpful, patient and professional. He went out of his way to help with an issue that was not directly in his scope of work.

Store Using app Total reviews Average rating
Casa Alhambra Crystals 12 months 1 5.0
Developer Reply

Thank you for the kind words about Christian! We will be sure he sees your feedback and gets his well-earned praises for his above and beyond support 🀩 - Smile Support Team

5 / 5 Share
May 5, 2022

The Smile agent was really fast at replying to my query and just as quick to find me a solution. Really good customer service and my issue was fixed in no time.

Store Using app Total reviews Average rating
Maharishi AyurVeda Over 1 year 7 5.0
Developer Reply

Thanks so much for the kind words about Christian and Petrit 🀩 They are both superstars on our support team, and we're so glad to hear that you agree! Looking forward to continuing this support in the future ✨ - Smile Support Team

5 / 5 Share
Nov. 22, 2021

Really easy to set up this rewards and referral program. Looking forward to seeing my customers keep coming back for more!

Store Using app Total reviews Average rating
Doodledash Home & Lifestyle About 1 hour 1 5.0
Developer Reply

Welcome to Smile! Look forward to your store growing with us! πŸ’›

5 / 5 Share
Nov. 22, 2021

Amazing APP with Great Customer Service Support. All store owners need to get a quick response as soon as they install any APP. This is the amazing team to support every question that you need to ask. They are always ready to help and App is working fine online and POS. 100% recommend for those who want to use Royal Reward program for your store.

Store Using app Total reviews Average rating
N-STAR 6 days 1 5.0
Developer Reply

Thanks so much for your lovely review! We're so glad to hear that you had a great experience with our support team πŸ’– Always happy to help! ⭐️

5 / 5 Share
Nov. 20, 2021

I'm excited to use this app for my store. So far so good! I recommend it for stores to keep loyal customers. And its Free!

Store Using app Total reviews Average rating
TIMOI About 20 hours 1 5.0
Developer Reply

Thank you so much for this amazing review 🀩 Glad to hear that you're loving the app so far!

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