All reviews

Rating Breakdown

  • 5
    91% (3,741 ratings)
  • 4
    6% (244 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,795)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2021

I just signed up with the app and so easy to use and business friendly. I totally recommend it. Make your clients comeback for more points !

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that your experiencing with setting up was so smooth✨ Thanks so much for leaving us this review!

5 / 5 Share

May 11, 2022

Great customer service/livechat team. We quickly upgraded to the Growth Plan, definitely recommend to any Shopify site.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provided through live chat!

5 / 5 Share

June 30, 2021

Downloaded and set up the app today and so far I couldn't be happier. Support that I have received from Jade has been absolutely amazing and being able to chat live with someone straight away really does give you confidence. Thanks again :)

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We're so glad to hear that Jade was so helpful!

5 / 5 Share

June 25, 2021

I had some questions and they help me to solve it really quick! 100% recommended Really nice staff

Using app

About 2 hours

Total reviews

6

Average rating

3.8

Developer Reply

Thank you so much for this lovely review! ✨

5 / 5 Share

June 25, 2021

Customer service is nothing short of amazing. I had trouble getting the rewards icon to work properly from mobile view on my website. They worked with me for a few days to correct the issues and were very thorough in their explanations and fixed it for me. Amazing customer service and I am so happy with the app thus far!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're so happy to hear that you got the help you needed from us 💖

5 / 5 Share

June 23, 2021

Very helpful customer service that explained everything very clearly . The service went beyond my expectations.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your kind feedback! 🙌

5 / 5 Share

June 23, 2021

super application, très intuitive et service client très réactif ! très contente de mon expérience, je recommande

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We're so glad to hear that you find the team super helpful 💖 Merci beaucoup!

5 / 5 Share

June 22, 2021

they were great to jump in with customer service over chat! I had support within minutes and my questions were answered

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provide through live chat!

5 / 5 Share

June 22, 2021

Christian with the support team was awesome! He patiently guided me through resolving the issue and even double checked it at my request. Very much appreciated.

Store

NOOMA

Using app

Almost 2 years

Total reviews

18

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us and for leaving us this amazing review 💖

4 / 5 Share

June 21, 2021

I am still just getting to know the App but so far it is very intuitive and easy to use with plenty of integrations, which I really like! The people are also very helpful when I had questions and they gave very detailed responses! :)

Store

gitti

Using app

4 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for this lovely review 💖 We're so glad to hear that the app's been intuitive and easy to use! Don't hesitate to reach out to support if we can help with anything :)

5 / 5 Share

June 18, 2021

AMAZING! Super easy to install and user friendly. I literally got it up and running in less than 15 minutes. Thank you so much Smile! Don't hesitate, just get the app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We're so glad to hear about your great experience with us.💖

5 / 5 Share

June 18, 2021

Very well made app and a very co operative and attentive support team. Shoutout to Lynn and Tess for doing a great job with helping out new users!

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review ✨Excellent to hear that you've gotten all the help you need from Lynn & Tess 😁

5 / 5 Share

June 17, 2021

This app is great! The customer service it really helpful as well. I recommend this product to anyone trying to expand their customer base with amazing rewards system.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨

5 / 5 Share

June 17, 2021

The best app ever !!! The team is very kind and very helpful, i asked a question and in a minute I got the answer !

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We're so glad to hear that you find the team super helpful 💖

5 / 5 Share

June 17, 2021

i was afraid to use this app because of the expensive tires , after trying the free version i can say it is one of the best loyalty apps and there support are very nice even i am on the free version heheehe all the best to them

Store

CALI

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

5 / 5 Share

June 17, 2021

Easy to use, amazing customer service, super helpful! We're excited to be able to offer our customers some rewards for their loyalty. Thank you smile

Store

LE BUNS

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

5 / 5 Share

June 15, 2021

Absolutely Fantastic! Very easy to navigate and use, friendly interface, I don't think I could use any other app.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome review! This definitely inspires us to provide more quality products and services to our merchant. ✨

5 / 5 Share

June 13, 2021

This review is mostly about how amazing the staff is at helping and getting back to me when I have a question, I haven't started using the app fully but I did want to mention the team is super helpful! Excited to learn how to use this app to help grow our site.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We're so glad to hear that you find the team super helpful 💖

5 / 5 Share

June 12, 2021

This reward app is really easy to set up and use. My customers are already redeeming rewards and I've only had my website for just over a year.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of Smile 🚀

5 / 5 Share

June 11, 2021

The app is amazing and really helps to build loyalty amongst our customers. I had the pleasure of dealing with Christian in support regarding some queries and advice.... ad the customer support is just on the next level! Thanks Christian... Thanks Smile!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We're so glad to hear that Christian was so helpful 💖