Smile: Loyalty Program Rewards

Great customer service. Detailed information and screenshots to follow. Jade was fast in answering my questions and very friendly

Great service, took the extra mile to help out. Even shoot a video to show me exactly how to operate this app.

I've been using Smile for years across various shops I've worked on on Shopify and love them! Really easy to use from both an admin and customer standpoint and Customer Service is amazing if you ever have questions!

so far we are really enjoying how user friendly smile is, how great the customer service is and how creative you can get with the loyalty and reward programs.

J'ai eu du mal à ajouter mes clients mais j'ai été aidé par Jade du service client qui m'a aidé efficacement. Sinon très facile d'utilisation ! Je recommande à 100% .

I have worked with smile for a year and their team is the best! They have successfully helped me every time I have needed it! They try to stay updated to provide better services, applications and support!

As a small business, using Smile helps us attract and retain customers from all over North America. Customers love using points to get a discount on our supplies and glass! If I have any issues with something that Shopify has changed, I always get a quick response from the support team at Smile.

Great help! Jade was fabulous at answering my random questions. I definitely say if you are looking for ways to include customers in managing their perspective on your website and brand - get this app! It's really fun and helpful towards retaining customers!

This app has been great for us! Any issues we've had have been fixed by their support team in a timely manner. Hightly recommended!

I am IN LOVE with this app! Life-changing and my customers LOOOOOOOVE to turn it into a game that eventually turns into $$$ for me :)

Joshua was AMAZING!!! Helped me step by step. Quick, easy, and seamless!! Thank you Joshua, such a great experience!!

Fabulous support and help for all of my questions. Jade was super helpful and speedy in response. Great help.

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

I want to express my gratitude for the exceptional support provided by Shelby in helping us resolve a customer's issue with our rewards app. Shelby was quick to respond and offered a clear and helpful solution by suggesting the use of a deep link to our Smile panel. She provided us with the exact link we needed, as well as a guide for additional deep links, which was incredibly valuable. Shelby also took the extra step of checking our Smile account and confirming that everything was set up correctly on our end. Her proactive approach, friendly tone, and thorough response made it easy for us to understand the next steps and effectively assist our customer. We appreciate her attention to detail and the prompt support that helped us resolve the issue quickly. Thank you, Shelby, for going above and beyond!

The application is very good and works just as my online store needs it to. They also have excellent customer service.

I am new to the Smile reward program and had many questions. I was helped via chat support with Nicole and she was super knowledgeable on all that Smile has to offer. All of my questions were answered and now I feel like an expert!

Simple to use and fast and friendly help team too! Josh was helpful, even when I didn't quite get it, and proactive with a really great suggestion too!

Erin was super knowledgable, efficient and helpful!

Great App. Great support via live-chat. Analytics are not great but we only have the base version. Should still have cxv/xlsx export with base without fancy dashboards. Overall pretty happy with it.

Nicole at Smile gave me quick and correct direction is solving a problem and direction on how to fix the issue in the future. Awesome Support Above Expectations!