Smile: Loyalty Program Rewards
All reviews
quick to response, very good
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Very happy with the customer service from Smile. Great support from Angie and Brandon when we had a technical issue. Fixed quickly and easily. Thanks you two!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too!
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Good app and good/fast support. It´s expansive in Gold, but for 49€ it´s good what you get. Try it out
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So far so Great! We are very happy so far with Smile and how straight forward and well integrated it is with out site. We have not enabled the app yet so we are unsure of results but the customer support team has been awesome, the app is super slick and is very well designed, and we feel that we have gone with the right app. More to come soon.
Thank you so much for taking the time to leave us this lovely review! We're so excited for you to launch your rewards program 💖 🍵
it's a great little app, it was quick to set up and budget friendly, can not fault the customer service, happy overall
We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;) Thanks so much for taking the time to leave us this lovely review 💖
The app is great, customer service is also great!! Our customers are really enjoying earning and redeeming rewards, a great online and in store tool!
Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯
The app is great and I would give it 5 stars if it didnt have 1 glitch that they still have not fixed... If you use their referral program, there is NO way to prevent fraud. So that means, customers can create multiple emails and get the referral discount without ever being blocked. So customers are repeatedly using a referral discount on every order without the app stopping it or blocking it. So in the end, you end up losing more money than making money from the referrals. But the rewards portion part works great and has no issues!
Thanks so much for sharing this! 🙏 Feedback like this really helps ensure that we can provide the best experience possible for all of our merchants. 🙌 We’re always working on making the referral fraud prevention measures better! We're sending an email your way with a more detailed explanation and with the best ways to mitigate this moving forward 👍
The team at Smile were very attentive and helpful in assisting us to get the best out of the app, and enable more benefits for our customers.
Thank you so much for the review! We hope you have a great experience using the app. If you have any questions at all don't hesitate to reach out to our team. 😄
Although I just started using the Free Plan the setup was super easy and no coding is required, great!
Thank you so much for your lovely review 💖So glad to hear that the setup process was simple!
Very good app and service. A lot of our costumer use this. Our Team is really happy with it and also the costumer.
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I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.
Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this! 🙌
Great support for any issues that come up. Really great platform to test out and grow a rewards program in your store.
We're so glad to hear that the setup process was easy! Thanks so much for taking the time to leave us this lovely review ✨
This app is so user friendly and easy to integrate on your website. So many different features and custom options. The customer service is great and they have a lot of ressources available to help you achieve your goals. The possibilities are endless! Very happy with our choice :)
Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!
Eine wirklich sehr gute und umfangreiche App, covert all unsere Ansprüche. Einziger kleiner Punkt, aber da habe ich auch keine Lösung bei den Mitbewerbern gefunden, man kann nur eine Sprache auswählen. Mit einem Mehrsprachigen Shop ist man also nicht so gut bedient. super support, sehr nett und hilfreich.
Thank you so much for your lovely review 🥺 We're so glad that you're enjoying the app - Danke schön 💖
Awesome that this app is free. High quality and looks not cheap. Easy to set up and everything is shown. It is exactly what we needed, a good loyalty reward system.
Thank you so much for your review! Glad to hear that you're loving our app 💖
always a perfect costumer service! i have a question, they answer quickly and find a way to help me.
Thank you so much for the 5 star rating and kind words! We're so happy our team were able to help! 😄
I appreciate the immediate assistance that the chat provides. The Smile Rep, Maria, was incredibly helpful and kind! Thanks guys!:)
Thank you SO much for this lovely review 💖 We agree - Maria is absolutely amazing! 🤩 Please don't hesitate to reach out if we can help with anything else 🙌
Too expensive. Does anyone know a cheaper app? Too expensive for a small business. It's just the service they offer does not correlate to the price.
Hi there, Thank you for sharing your honest feedback with us. Supporting small business is what we love doing the most. So we'd love the opportunity to connect with you and figure out a viable and affordable option to use Smile on your store. If you could email [email protected] or jump on our live chat, we'll see what we can do to help :)
We have been using it to start our Rewards program for our customers. It's worked out well so far. The team at Smile were prompt in response when we reached out regarding some concerns and offered solutions which worked in our favor. Thanks Andrea and Lynn for your support.
Thank you so much for taking the time to leave us this review and for sharing your experience 😍
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