Smile: Loyalty Program Rewards

I am amazed at how easy it was to import my customers points from another Reward app. Smile's app is intuitive, a breeze to add branding and customize. Even with the POS app - my current customer's points came through. The POS interface is simple for my employees - just a single click to add the rewards to a customer's order. Truly - I am as excited as them!

Great app! The rewards system has definitely helped us build our business and gain repeat customers.

The support is excellent and our customers love it! I would recommend Smile rewards to other Shopify stores that want to engage with their clients.

Customer service is very helpful. They are always available and have great tips on how to improve performance!

Jade was quick and upfront with resolving our issue. He's subject-matter-expertise helped us to quickly identify the issue and find a solution together. Thx you!

Helpful support, keen on their users not only making revenue. Recommending them for starting a loyalty program easily.

Great support from Joshua. If a picture tells a thousand words - the video Joshua sent me smashed it out the park. Thanks buddy - Jeremy

The customer service from Smile is awesome! Each time I reach out they're always kind and respond quickly. Even on the free plan my rewards and referral programs look and function amazingly.

We love using Smile for our loyalty program. The features are great and the app is super intuitive and easy to use. Support is also great and I got instant answers when I had questions.

I have recently added smile to my store but needed some help. It was great to know that I could get on a chat and speak to a real person at 8.30pm to help with a problem. It was sorted in 5 mins, amazing.

The support is trully fast and warm, I hadn't even asked my question and Jade was already chatting with me asking for my request.

Shelby was awesome, as is the app! help is super fast and knowledgable

Love this app and Nicole in support was very helpful! makes it easy to use for me and my customers!

We have had a great experience with Smile and their customer service when needed. It's very user friendly, easy to customize or use right from the start!

Nicole was quick to find a solution and a tremendous help answering all of my questions! Very excited to have this for our customers as well as use this as a tool to boost sales online.

Still configuring my points program with Smile.io. It's very intuitive and easy to customize for your brand, and the few questions I've had were helpfully answered for me by Jade in the live chat. Can't wait to get it up and running on my site.

We have used this review since setting up our online store 3 years ago. At this point we will be looking at changing our loyalty point program. Anything less than Pro is not worth the money, and the subscription fees are out of control. We are frustrated with the lack of features in any payment plan other than Pro. We would happily pay a reasonable subscription fee for the app, but the Pro is an insane amount of money to pay for a mid-sized business, and the features in Starter or Growth are not worth it. I would recommend against other small/medium sized businesses using this app. I am glad the developers have found success with enterprise level businesses but they do not care or cater to anyone else.

I've been using this app for a while now and have been super happy with it. Easy to use and navigate. Easy for my customers to understand and outstanding customer service in a timely manner should you require any help! Highly recommend.

Had amazing help today from Shopify getting this app set up! Thank you Nicole!!! I’m not very techy but you made it really easy for me!!!!!

Nicole was prompt and answered all of my questions thoroughly and showed a genuine interest in my business!