Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,258
Reviews
Chart
#19
Shopify

All reviews

5 / 5 Share
Oct. 15, 2021

Fast customer service with a very knowledgeable support team. The app is easy to use and understand.

Store Using app Total reviews Average rating
CAcafe About 3 years 2 5.0
Developer Reply

Thank you for the review and five-star rating! It's so appreciated. We're so happy to hear that our team were able to help out. πŸ˜„

5 / 5 Share
Oct. 15, 2021

Perfect! Great app, great funcionatilies and one of the best supports I've ever had in shopify apps!

Store Using app Total reviews Average rating
Shoppr Almost 3 years 2 5.0
Developer Reply

Thank you for the kind review! We're so happy to hear that you've had a great experience with our Support team. We think they're pretty awesome too. πŸ˜‡

5 / 5 Share
Nov. 29, 2021

Overall their rewards system is working great for us. It's convenient and easy for our customers to understand. Whenever we encountered issues like points not reflecting, or customers not being able to log in, their customer support team is very responsive and helpful. They'll figure out what's wrong, will let you know what happened, and will fix it. Happy with our subscription!

Store Using app Total reviews Average rating
Tree To Tub Over 3 years 5 5.0
Developer Reply

Thank you so much for your kind words! We'll always be around if you need our assistance ❀️

5 / 5 Share
Oct. 13, 2021

Easy to use, simple to setup, and does what it's supposed to do with no issues. Support is responsive and resolves questions rapidly.

Store Using app Total reviews Average rating
K-Swiss US About 1 year 3 5.0
Developer Reply

This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! πŸ™

5 / 5 Share
Feb. 16, 2023

Over a year using the Smile app, and we couldn't be happier! The customer service is fantastic. Quick, friendly, and they fetch info for you without being asked. The interface is good for customers, we've had very limited tech issues with people signing up. Excellent asset to your Shopify Store!

Store Using app Total reviews Average rating
shop-kapro Over 1 year 3 5.0
Developer Reply

Thank you so much for your review! πŸ™Currently, Instagram isn't one of the referral sharing features - Facebook, Twitter, and Email are the only options. That being said, I know our product team is aware that merchants are requesting this and are working to add this in the future. Please keep an πŸ‘οΈ out for future product updates!

5 / 5 Share
Oct. 9, 2021

this app is helping me get customers to come back to buy again. Im happy with how easy it is to set up.

Store Using app Total reviews Average rating
Whipped movement 7 minutes 2 5.0
Developer Reply

Thank you so much for taking the time to write this review 🀩

5 / 5 Share
Oct. 7, 2021

Great app! We just installed it a couple months ago and have seen some great activity, growth and sales. Very easy to use and has a solid UI experience. Highly recommend!

Store Using app Total reviews Average rating
Quiet Carry 3 months 2 5.0
Developer Reply

Thank you so much for your lovely review πŸ’– This made us Smile πŸ˜ƒ

5 / 5 Share
Oct. 3, 2021

Been using Smile for our stores for over a year now! Our customers love it. Very easy to use and easy to integrate. Also incredible support - responsive and helpful team. Special shoutout to Lynn who we've also had the pleasure of meeting in person. Highly recommend Smile.

Store Using app Total reviews Average rating
Shop Suki About 1 year 6 4.8
Developer Reply

Thank you SO much for this lovely review πŸ₯ΊπŸ’– We agree - Lynn is absolutely amazing! Please don't hesitate to reach out if we can help with anything else :)

5 / 5 Share
Oct. 1, 2021

SO far, really cool!! Thank you for having the chat option to help me ;) It is very helpful and easy to use.

Store Using app Total reviews Average rating
CrystalNinja 12 days 10 5.0
Developer Reply

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;) Thanks so much for taking the time to leave us this lovely review πŸ’–

5 / 5 Share
Sept. 30, 2021

We're just in the infancy of using this app - but started exploring some other competitors apps - and ended up coming back to this one. It's easy to setup. But honestly, customer support is top notch and that's a huge selling point in our book.

Store Using app Total reviews Average rating
Embassy London USA 21 days 1 5.0
Developer Reply

Thank you so much for your review πŸ’– We're so glad to hear that you're loving our customer service!

5 / 5 Share
Oct. 6, 2021

Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!

Store Using app Total reviews Average rating
Headbands of Hope About 3 years 9 5.0
Developer Reply

Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! πŸ’– We're so glad to hear that you're loving our app and customer service!

5 / 5 Share
Sept. 28, 2021

Absolutely love this app. Customer service is Top notch. Super helpful that you are able to connect with Klaviyo. Great for automation

Store Using app Total reviews Average rating
Toxic Envy Boutique 19 days 8 4.5
Developer Reply

Thank you so much for your review πŸ’– We're so glad to hear that you're loving our app and customer service!

5 / 5 Share
Sept. 28, 2021

Great customer service. User friendly app. It has been a great app for customer engagement and return buyers.

Store Using app Total reviews Average rating
Orchard Ave Boutique 27 days 2 5.0
Developer Reply

Thank you so much for sharing your experience! We're so happy to hear that you're loving our app ✨😍

5 / 5 Share
Sept. 28, 2021

SO far I've had a great experience using the FREE plan before deciding to upgrade to one of their paid plans. They're customer service is super friendly and very helpful.

Store Using app Total reviews Average rating
Hairstrong 7 months 8 4.9
Developer Reply

Thank you so much for this lovely review πŸ’– We really appreciate it!

5 / 5 Share
Sept. 29, 2025

This program has been so great for our store and our customers! It's very user friendly, and their customer service is prompt and very helpful.

Store Using app Total reviews Average rating
Little Mama Shirt Shop LLC About 4 years 3 5.0
Developer Reply

Thanks for your feedback! I'm glad Andrijana was able to offer all the help you needed! πŸ€—

5 / 5 Share
Sept. 27, 2021

The app works well, you have limited customization without paying for at least the $49/month option, but the app definitely does what it promises and in a relatively easy to navigate way. Big fan so far, excited to see how it helps our bottom line!

Store Using app Total reviews Average rating
Cove USA About 1 month 7 5.0
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us πŸ™

5 / 5 Share
April 28, 2022

Amazing CS support! Super responsive- was Excellent! Did the research with the information I provided and located me. Thank you

Store Using app Total reviews Average rating
Dashing Diva Over 5 years 6 4.8
Developer Reply

Thank you so much for your review πŸ’– We really appreciate your recommendation!

5 / 5 Share
Sept. 24, 2021

Customer service was quick and top notch in every way! They not only listened to what I had to say but also went above and beyond to help my small business grow, I wish I could rate 10 stars!

Store Using app Total reviews Average rating
Tuff Tethers, LLC. 3 days 4 5.0
Developer Reply

Thank you so much for your lovely review πŸ’– This made us Smile πŸ˜ƒ

5 / 5 Share
June 14, 2023

It's simple to use! My customers love to earn points. Excellent customer service. I highly recommand it!

Store Using app Total reviews Average rating
Veille sur toi Over 2 years 2 5.0
Developer Reply

Thank you so much for taking the time to write this review 🀩

5 / 5 Share
Sept. 24, 2021

The app is super easy to set up, and simple for customers to use! It has a lot of great features, even on the free plan. And customer support is excellent! Don't hesitate to use Smile - it's wonderful.

Store Using app Total reviews Average rating
Fabula Nebulae LLC Almost 2 years 4 5.0
Developer Reply

Thank you so much for taking the time to share your experience here! 😍 Please don't hesitate to reach out to us if you need anything :)

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