Smile: Loyalty Program Rewards

Excelente Servicio al cliente, puedes comunicarte con ellos en muchos idiomas. Además de que me ayudaron a conocer más a fondo la aplicación.

Highly recommend Smile Rewards & Loyalty, especially with such great customer service. Jade is ready to help with great service and education. Thanks so much, Jade for the awesome customer support!

Amazing support - Jade was so helpful and helped us sort out our issues with placements. Very fast and responsive. Again spectacular support from Nicole who not only sorted our issue out but did it by making us have a good laugh too :)

We use SMILE and it has worked very smoothly. The tech support has also been very helpful when we run into any issues.

Creating a loyalty program that could easily be set up and beneficial for our customers was key. We have a large audience and wanted to make sure that integrating Smile would be a smooth transition. I had lots, I mean a TON of questions. Although I didn't have a direct contact, I consistently heard back from Larry, who was always extremely through, patient, and made sure my questions were answered. We had a few delays in launching the program and Joshua quickly jumped in to help with more questions. We launched the program with over 150,000 customers almost seamlessly, the only concerns/problems were due to user error, but were really easy to walk the customer through. I would recommend Smile.io for your rewards and loyalty program.

Joshua provided exceptional service and assistance with an e-Smile. Answered my questions super quick and was extremely helpful.

Fantastic customer support, they are supper reactive and very helpful. Nicole answered my questions within seconds with both a written explanation and a video to guid me through it! Love it

Early days with using this app but the customer service, integration and interface have been superb. Used many, many plug ins in my time and somethings always difficult/a bit clunky. Yet to find any issues.

I downloaded Smile a few weeks ago and it has already helped generate sales. When I had a question, they're team was more than happy to jump in and help.

I needed some help with figuring out how my customers can redeem their rewards and the customer service team did a fantastic job helping me. They even created a nice graphic making easy for my customers to follow.

Great customer service! My issues are resolved quickly any time I reach out for assistance. Much appreciated :)

I had a small issue with uploading my customers previous points from my last rewards app. I hit Chat and Nicole helped me quickly figure out the problem. She told me exactly what to do to fix the problem and it worked. I successfully uploaded all my customers previously earned points, and I'm excited to set up the rest and see what Smile has to offer. It's great to know there's expert (human) help when you need it. Great so far!

I love how quickly customer support responded to my chat question and resolved my problem on the spot. I've been using Smile for a little while to build up customer loyalty and so far I love rewarding them with discounts instead of always doing big sales. It makes them feel more special and encourages repeat orders and referrals. Wish they would include "free gift" redemption on the free plan though. But other than that, new start-ups is lucky to have these apps boost their brand at the beginning stages. Keep it up Smile Team!

The best rewards app I have found for Shopify and the customer support is great. Highly recommended.

The app is very helpful to drive customer loyalty, and the app support team is great! They respond in seconds and walk you through until everything is resolved. Cole an amazing person and customer service.

Great assistance from the team at Smile! Today was no different - thank you Joshua! I appreciate your quick answers to our questions.

Fast response from Joshua! First time using this app so I really appreciate his prompt assistance :D Can't wait to try out this app and see how it helps to grow our Loyalty program.

I was assisted by Nicole on chat and she was awesome helping me set up my Loyalty points redemption settings. I appreciated her patience, clarity and encouragement. So far so GREAT w/ SMILE. Thanks again Nicole!

Pretty Good! We just started using the Growth account. The Customer service was very helpful and responded super quick.

like the product, both convenient and fairly ok to set up support is also very very good if needed and very reactive