Smile: Loyalty Program Rewards
All reviews
It would be nice if the app would collect the customers birthday including birthyear, so shop owners know how old their customers are. It makes sense to collect this data within the loyalty program as people will only give this information for incentives like points or gifts. So please add this feature soon! It could be up the shop owner to set this as optional or mandatory field. Other than this the app is really good and working very well. Would definitely recommend!
Thank you so much for taking the time to leave us this review ๐Sandra! We removed the birth year since that's not a requirement to reward customers on their special day ๐ค and fundamentally that decision was based on the premise that capturing a customer's age through the year is considered to be personally identifiable information.
Quick and solid customer support. Good working widget. Does what it says it does. Hefty price, but worth it.
Thank you so much for your review and your feedback! This is truly valuable to us ๐
Great integrations and super easy to use as well! Already had incredible support with setting things up as well!
Thanks for the awesome review! ๐We'll let our customer support team know that you had a good experience. We're all in this together, trying to making something awesome happen โจ
Great app and support and integrates with our main shopify apps so that's a big help too. Would recommend to other store owners as it has helped us make extra thousands of moolah
Thank you SO much for your review and recommendation! ๐
I just implemented the app today and had lots of questions. I've chatted live with numerous people throughout the day. They were all wonderful, ESPECIALLY MARIA!!! She went above and beyond. I'm so excited to start using this app.
Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team ๐คฉWe'll let Maria ๐ค know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need โจ
I enjoy the rewards and referral abilities. This is a perfect addition to the Shopify site! The incentives will hopefully incentive potential customers.
Thank you so much for your review - we're so glad to hear this! ๐
Excellent customer service! Petrit was amazing and assisted with our issues in a friendly and helpful manner. Thank you, Petrit!
Thank you so much for your review ๐ค And we agree - Petrit is amazing :)
This app is well thought out. Available anytime I have had customers sign up a while ago, I'm hoping to obtain more.
Thank you! ๐ We're excited to work with you and help bring in those customers! ๐ฏ
Been using this app since 2016. Our loyalty program has become a major part of our company. I highly recommend this app for your loyalty and referral program.
Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business ๐
awesome app. tried a few other reward program app before, this is the easiest to use. question is be answer quickly
Thank you so much for taking the time to share your experience here, and for the 5 stars! โจ We're so glad to hear that you find the app easy to use and that it fits your needs!
As a new shop owner, I wanted to start a rewards program. When searching for a reliable one, I came across Smile and the set up made it so easy to start a program. As my business grows, I plan to upgrade some features soon.
Thank you so much for your 5-star review๐ Setting up a rewards program is a great tool to drive more traffic to your store! We can't wait to see you grow! ๐
Amazing app. Way better than the other rewards apps out there that I have used or interacted with. Customer service is A+++ and, if you're looking to transition from another Rewards platform, they're super helpful in making the transition super smooth.
We're so glad to hear that your experiencing with setting up was so smoothโจ Thanks so much for leaving us this review!
Great app for loyalty program. Very easy to use and setup. Amazing support from the app development team.
Thank you so much for your review and your feedback! This is truly valuable to us ๐
Amazing customer service. I had an issue with the button position. It took me 30 seconds to fix it. Thanks a lot!
Thank you so much for sharing your experience! ๐ So happy to hear that we were able to help out :)
This app is amazing. Easy to navigate and does everything i need. Best loyalty programmed out there. No faults! Highly recommend!
Thank you so much for your kind words ๐ This is so great to hear! Please don't hesitate to reach out if we can help with anything :)
Helpful and responsive team! I didnt have to wait long to get a response and the customer service team is great.
Thank you so much for taking the time to leave us this review and for sharing your experience ๐
I enjoy everything about this app. It is user friendly, offers tons of education, and the customer service is absolutely stellar. I mean who gets a live person at 11:30pm on a saturday night?! Fanfriggintastic ! I recommend this app to all of the merchants and business owners I come into contact with.
Thank you so much for leaving us this lovely review ๐ป We'll continue to work hard to provide you with the best experience possible ๐
I have been using the Smile Rewards app in my shop for several years now and it is worth every penny. My customers LOVE the program and have mentioned repeatedly that it is one of the reasons they keep coming back to my shop. The app is easy to set up and use and any time I have had a minor issue support has always been super helpful (and quick to fix the problem).
Thank you SO much for this amazing review ๐ You've made our day!! We'll continue to work hard to provide you & your customers with the best experience possible๐
I just downloaded Smile for the Shopify POS and I was greeted by Maria from their support team! She was so so helpful and spent an hour going over everything I needed to know! I am excited to use the app! Thank you so much for all the help getting me set up!
Thank you so much for taking the time to share your experience here! ๐ Please don't hesitate to reach out to us if you need anything :)
I just started using Smile but so far I like it. A rewards program is perfect for my business and I can't wait for my customers to get rewarded for shopping with us. This is a great addition to my store!
Thank you so much for your lovely review! ๐ We're so glad to hear that you're loving our app :)
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