Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,258
Reviews
Chart
#19
Shopify

All reviews

5 / 5 Share
Sept. 23, 2021

It would be nice if the app would collect the customers birthday including birthyear, so shop owners know how old their customers are. It makes sense to collect this data within the loyalty program as people will only give this information for incentives like points or gifts. So please add this feature soon! It could be up the shop owner to set this as optional or mandatory field. Other than this the app is really good and working very well. Would definitely recommend!

Store Using app Total reviews Average rating
LEINEREI 7 months 11 4.8
Developer Reply

Thank you so much for taking the time to leave us this review ๐Ÿ™Sandra! We removed the birth year since that's not a requirement to reward customers on their special day ๐Ÿค— and fundamentally that decision was based on the premise that capturing a customer's age through the year is considered to be personally identifiable information.

5 / 5 Share
Sept. 23, 2021

Quick and solid customer support. Good working widget. Does what it says it does. Hefty price, but worth it.

Store Using app Total reviews Average rating
Eksterยฎ Over 2 years 17 4.7
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us ๐Ÿ™

5 / 5 Share
Sept. 22, 2021

Great integrations and super easy to use as well! Already had incredible support with setting things up as well!

Store Using app Total reviews Average rating
MOM STORE NZ 13 days 1 5.0
Developer Reply

Thanks for the awesome review! ๐Ÿ˜ŠWe'll let our customer support team know that you had a good experience. We're all in this together, trying to making something awesome happen โœจ

5 / 5 Share
Sept. 22, 2021

Great app and support and integrates with our main shopify apps so that's a big help too. Would recommend to other store owners as it has helped us make extra thousands of moolah

Store Using app Total reviews Average rating
Developer Reply

Thank you SO much for your review and recommendation! ๐Ÿ’–

5 / 5 Share
Sept. 22, 2021

I just implemented the app today and had lots of questions. I've chatted live with numerous people throughout the day. They were all wonderful, ESPECIALLY MARIA!!! She went above and beyond. I'm so excited to start using this app.

Store Using app Total reviews Average rating
Yummalicious Chocolates 5 months 2 5.0
Developer Reply

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team ๐ŸคฉWe'll let Maria ๐Ÿค— know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need โœจ

5 / 5 Share
Sept. 21, 2021

I enjoy the rewards and referral abilities. This is a perfect addition to the Shopify site! The incentives will hopefully incentive potential customers.

Store Using app Total reviews Average rating
Caribbean Bush Tea About 1 hour 1 5.0
Developer Reply

Thank you so much for your review - we're so glad to hear this! ๐Ÿ’–

5 / 5 Share
Sept. 20, 2021

Excellent customer service! Petrit was amazing and assisted with our issues in a friendly and helpful manner. Thank you, Petrit!

Store Using app Total reviews Average rating
The Redheaded Camel Over 2 years 3 4.7
Developer Reply

Thank you so much for your review ๐Ÿค— And we agree - Petrit is amazing :)

5 / 5 Share
Sept. 19, 2021

This app is well thought out. Available anytime I have had customers sign up a while ago, I'm hoping to obtain more.

Store Using app Total reviews Average rating
The Doll Factory Almost 3 years 2 4.0
Developer Reply

Thank you! ๐Ÿ™ We're excited to work with you and help bring in those customers! ๐Ÿ’ฏ

5 / 5 Share
Sept. 16, 2021

Been using this app since 2016. Our loyalty program has become a major part of our company. I highly recommend this app for your loyalty and referral program.

Store Using app Total reviews Average rating
Herb'N Eden Almost 5 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business ๐Ÿ™

5 / 5 Share
Sept. 16, 2021

awesome app. tried a few other reward program app before, this is the easiest to use. question is be answer quickly

Store Using app Total reviews Average rating
East Ocean Aquatic 12 months 14 4.9
Developer Reply

Thank you so much for taking the time to share your experience here, and for the 5 stars! โœจ We're so glad to hear that you find the app easy to use and that it fits your needs!

5 / 5 Share
Sept. 16, 2021

As a new shop owner, I wanted to start a rewards program. When searching for a reliable one, I came across Smile and the set up made it so easy to start a program. As my business grows, I plan to upgrade some features soon.

Store Using app Total reviews Average rating
Ageless Apothecary About 1 month 1 5.0
Developer Reply

Thank you so much for your 5-star review๐Ÿ’– Setting up a rewards program is a great tool to drive more traffic to your store! We can't wait to see you grow! ๐Ÿ’–

5 / 5 Share
Sept. 15, 2021

Amazing app. Way better than the other rewards apps out there that I have used or interacted with. Customer service is A+++ and, if you're looking to transition from another Rewards platform, they're super helpful in making the transition super smooth.

Store Using app Total reviews Average rating
Ethos 21 days 10 5.0
Developer Reply

We're so glad to hear that your experiencing with setting up was so smoothโœจ Thanks so much for leaving us this review!

5 / 5 Share
Sept. 15, 2021

Great app for loyalty program. Very easy to use and setup. Amazing support from the app development team.

Store Using app Total reviews Average rating
belif India About 1 year 7 5.0
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us ๐Ÿ™

5 / 5 Share
Sept. 14, 2021

Amazing customer service. I had an issue with the button position. It took me 30 seconds to fix it. Thanks a lot!

Store Using app Total reviews Average rating
LED Solutions 32 minutes 11 5.0
Developer Reply

Thank you so much for sharing your experience! ๐Ÿ’– So happy to hear that we were able to help out :)

5 / 5 Share
Sept. 13, 2021

This app is amazing. Easy to navigate and does everything i need. Best loyalty programmed out there. No faults! Highly recommend!

Store Using app Total reviews Average rating
SLMPD COยฎ About 1 month 5 5.0
Developer Reply

Thank you so much for your kind words ๐Ÿ˜ This is so great to hear! Please don't hesitate to reach out if we can help with anything :)

5 / 5 Share
Sept. 13, 2021

Helpful and responsive team! I didnt have to wait long to get a response and the customer service team is great.

Store Using app Total reviews Average rating
Plume Hair & Lash Science 8 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this review and for sharing your experience ๐Ÿ˜

5 / 5 Share
Sept. 11, 2021

I enjoy everything about this app. It is user friendly, offers tons of education, and the customer service is absolutely stellar. I mean who gets a live person at 11:30pm on a saturday night?! Fanfriggintastic ! I recommend this app to all of the merchants and business owners I come into contact with.

Store Using app Total reviews Average rating
Bad Kitti Claws About 2 months 1 5.0
Developer Reply

Thank you so much for leaving us this lovely review ๐Ÿ˜ป We'll continue to work hard to provide you with the best experience possible ๐Ÿ’–

5 / 5 Share
Sept. 10, 2021

I have been using the Smile Rewards app in my shop for several years now and it is worth every penny. My customers LOVE the program and have mentioned repeatedly that it is one of the reasons they keep coming back to my shop. The app is easy to set up and use and any time I have had a minor issue support has always been super helpful (and quick to fix the problem).

Store Using app Total reviews Average rating
Snuggly Monkey About 3 years 4 5.0
Developer Reply

Thank you SO much for this amazing review ๐Ÿ˜ You've made our day!! We'll continue to work hard to provide you & your customers with the best experience possible๐Ÿ’

5 / 5 Share
Sept. 10, 2021

I just downloaded Smile for the Shopify POS and I was greeted by Maria from their support team! She was so so helpful and spent an hour going over everything I needed to know! I am excited to use the app! Thank you so much for all the help getting me set up!

Store Using app Total reviews Average rating
On Pointe Dancewear About 2 hours 2 5.0
Developer Reply

Thank you so much for taking the time to share your experience here! ๐Ÿ˜ Please don't hesitate to reach out to us if you need anything :)

5 / 5 Share
Sept. 10, 2021

I just started using Smile but so far I like it. A rewards program is perfect for my business and I can't wait for my customers to get rewarded for shopping with us. This is a great addition to my store!

Store Using app Total reviews Average rating
LLAMAWOOD About 13 hours 3 5.0
Developer Reply

Thank you so much for your lovely review! ๐Ÿ’– We're so glad to hear that you're loving our app :)

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