Smile: Loyalty Program Rewards
All reviews
I vetted a few different rewards programs and landed on Smile. It has all the features I need and customer service is always helpful.
Thank you so much for taking the time to leave us a 5 star review :) We are super happy our customer support has been helpful! If you need any further assistance, feel free to reach out! <3 - Jade & The Smile Team
This app helps me reward my amazing loyal customers for their repeat business. The app is easy to use for someone not so tech-savvy. Customers also find it easy to use which is a must.
Thank you for leaving such a kind review! It's wonderful to hear you & your customers find it easy to set up and use π
After lots of emails back and forth to find out when the full integration with Recharge would be coming into play (Smile don't have a mailing list to update clients, I just had to keep checking back), I finally spoke to Joshua who was really helpful and went through all the things I can do with Smile, and how to get set up. He was really helpful so I was really impressed and look forward to getting it all set up!
Thank you for sharing your kind feedback! Thrilled to hear that Joshua was so helpful! π If there's anything else we can help with, please feel free to reach out again π
Does not work with Paypal: if you place an order with Paypal, the user doesn not receive any points. And it's not specified anywhere that it doesn't work with Paypal...
Hey there, Thank you for your honest feedback we really appreciate it. I'm sorry you've had this experience. We've double-checked and Paypal purchases will earn points for customers. I've passed this to our technical team for them to look at urgently to see why this isn't happening for you. Thank you again and we look forward to fixing this for you.
Just started using this app, looks quite promising! It has a lot of interesting features that will surely be of help in customer retention.
Hello there! Thank you so much for taking the time to leave us this review π We can't wait to grow alongside with you!
VERY easy to use! Love being able to give my customers rewards! I was worried Smile would be confusing to use, again super easy to use!
Thank you so much for this review!! We're so happy to hear that you found the app easy to setup & use. Please don't hesitate to reach out if we can help with anything at all! π
App is functional and customizable. Customer support team is super helpful. It's definitely going to help our brand grow.
Thank you so much for your lovely review π We can't wait to grow alongside with you!
Just set up the app, and contacted support and they were so quick to help. I was able to get my setup all completed, achieved what I was trying to do, and now looking forward to seeing the software work.
Thank you so much for sharing your experience! π So happy to hear that we were able to help out :)
Very easy to use and has seamless integration with our review app and store. Awesome customer support!
Thanks so much for the kind words about our team and app π€© We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!
Their customer service team is very helpful and the response time was really fast. With the help of their Tech Support team, I was able to figure out a solution to the issue I was having. So far, my experience with this app, has been great! I would recommend.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time π
I have been using this app but seems the upgrade plan price is high , beyond the average rewards program. Even so, I could not send point reminder emails in the free plan thus by now it seems not doing much help for my flower business at the moment.
Hey there! Thank you for leaving us a review π We appreciate your feedback on pricing - and will send you over an email to help out!
Great free features - amazing customer support. Was able to setup a rewards program in a day, and make the edits I needed to very quickly. Have not needed to upgrade yet but may do so for the email integration.
Thanks for sharing your kind & generous feedback! π
Smile is a great rewards system and our customers love getting points! It's very easy to understand.
Thank you! π We're excited to work with you and help bring in those customers! π―
This app is super easy to use and it offers customization of your branding! I'm excited to see how it improves customer loyalty.
Thanks so much for taking the time to leave us this review β¨
Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app. [Update: 29AUG24] Quick response and fix your problem in a short time.
Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch [email protected]
La aplicacion funciona excelente, tiene muy buenas funciones y me ha generado una muy buena base de clientes fieles y ademas el soporte es increible.
Gracias por las amables palabras, realmente apreciamos que se haya tomado el tiempo para darnos una reseΓ±a. No dude en comunicarse con nosotros si necesita ayuda [email protected] π
The free version covers all the basics and works seamlessly with our store, and the support team is very responsive. The only thing I would change is the pricing - I would have loved the ability to connect it to an app to reward customers for reviews, but 49 USD/month is a bit outside our budget right now. I'd have preferred a lower fee for the first tier even if it meant not having the free version. But can highly recommend it and it works as expected.
Thank you for your candid feedback! This definitely help us improve our product and pricing to continue help small businesses grow! We will reach out to discuss ways to help and improve your experience β¨ Please don't hesitate to send us an email at [email protected] π we're always an email away!
So far, this app is doing precisely what I want and expect, and more than that I am immensely grateful for how the support team helped us work though one issue that surfaced. FANTASTIC product and team!!
Thanks for sharing your kind & generous feedback! π
We love this app! So easy to use and the customer support is always so helpful and quick to respond!
Thanks so much for taking the time to leave us this review π We're so glad to hear that you're enjoying our app!
Beautifully designed app with lots of functions to engage your clients. Keeps your Shopify website looking professional & tidy after installation. 10/10.
Thank you for the kind words about our application's professional appearance - we're so glad you feel that way π₯° Yours in Service, Smile Support Team
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