Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,624
Reviews
Chart
#41
Shopify

All reviews

4 / 5 Share
Feb. 11, 2022

First time downloading the application and staff was prompt with responding to and answering all my questions.

Store Using app Total reviews Average rating
Country Gal Thrift 41 minutes 4 4.3
Developer Reply

Thanks so much for taking the time to leave us this review ✨

5 / 5 Share
Feb. 11, 2022

Jades a life saver! Considering we are just on the free plan the support has been amazing! Thank you.

Store Using app Total reviews Average rating
Tropical Supplies North East Over 1 year 2 5.0
Developer Reply

Thank you for the kind words about Jade! ✨We will be sure she sees your feedback! πŸ™

5 / 5 Share
Feb. 10, 2022

Great app and customer service! We just started using them and had some issues but Joana helped me a lot

Store Using app Total reviews Average rating
Fit Eat UK 3 months 4 5.0
Developer Reply

Thanks so much for taking the time to leave us this review ✨

5 / 5 Share
Feb. 9, 2022

Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.

Store Using app Total reviews Average rating
Snag 12 months 11 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
Feb. 9, 2022

Great app! We have been using if for a while now and it has been useful to our customers and our company!

Store Using app Total reviews Average rating
Developer Reply

Thank you! πŸ™ We're excited to work with you and help bring in those customers! πŸ’―

5 / 5 Share
Feb. 8, 2022

A little start-up company getting very good and quick help form the Smile support team. Appreciate even the little guys are important. Many thanks Larry

Store Using app Total reviews Average rating
The Tea Box 2 months 3 5.0
Developer Reply

Thanks so much for the kind words about our team and app 🀩 We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

5 / 5 Share
Feb. 7, 2022

I am just learning to use it after watching the demo. The demo is good and the rep I have been communicating with is helpful. I think my customers will love this once I explain how it works.

Store Using app Total reviews Average rating
Spellbound Jewelz 11 months 4 5.0
Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share
Feb. 1, 2022

This app has been a great addition to our website as a loyalty program for our customers. The customer service is super fast and extremely helpful! I would highly recommend.

Store Using app Total reviews Average rating
Good Medicine Beauty Lab Almost 3 years 5 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
Jan. 26, 2022

Quick and easy to create a robust customer loyalty plan! Help chat also provided quick response to questions we had

Store Using app Total reviews Average rating
Developer Reply

Thank you for the five-star review! We are always committed to providing quality products and services to our merchants! πŸ’–

4 / 5 Share
Jan. 25, 2022

Good, we have been using smile.io for a while now and we would recommended for other small online business .

Store Using app Total reviews Average rating
Elsie's Luxury Cards About 2 hours 1 4.0
Developer Reply

Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! πŸ™‚

5 / 5 Share
Jan. 23, 2022

we are still researching but the support so far is great in answering questions about how it will work

Store Using app Total reviews Average rating
Bonjour Books DC About 13 hours 1 5.0
Developer Reply

Thanks for sharing your kind & generous feedback! 😊

5 / 5 Share
July 16, 2025

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it. Are quite quick to respond to queries.

Store Using app Total reviews Average rating
Byron Bay Gifts Over 5 years 7 4.3
Developer Reply

Hi there, Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion. One of our experience team leaders has followed up with you directly to address this. We look forward to working together to make things right.

5 / 5 Share
Jan. 21, 2022

Works well, easy to set up and the customer support team answered any questions we had very quickly :)

Store Using app Total reviews Average rating
Keto Fitness Club 3 months 1 5.0
Developer Reply

Thanks for your kind and generous review! Thrilled to hear you got set up quickly, and had a great experience with our team :D

5 / 5 Share
Jan. 21, 2022

Easy and fast setup. I was up and running...and had a customer earn enough points for a reward within a few hours of setup! The online help staff with Smile is very friendly, fast, and accurate. Will recommend to other business owners!

Store Using app Total reviews Average rating
BHN 3 days 4 4.0
Developer Reply

πŸ™Œ Congratulations on your first redemption! Early rewards are the best πŸ‘ And thanks for your kind words about our team - be assured that we've passed them on :)

4 / 5 Share
Jan. 21, 2022

App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great. The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see! Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us πŸ™

5 / 5 Share
Jan. 19, 2022

We added this app a few months ago and the customer service has been AMAZING! They respond very quickly via messages and email. They also helped us build our plan that was just right for us. Our customers have also had a great experience. It is simple and easy to use

Store Using app Total reviews Average rating
On the Go Boutique LLC 4 months 2 5.0
Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share
Jan. 17, 2022

The customer support is AMAZING. They were with me every step of the way on setting it up. They even helped me curate a post for my customers to understand the new rewards program.

Store Using app Total reviews Average rating
Live a Little About 2 hours 6 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
Jan. 17, 2022

Extremely happy with this app. Integration was a breeze, their support is amazing. I have used the chat feature for a couple of questions, and within a minute I get someone online to assist me. I also integrated it with my newsletter and customer communication system and that was perfect too. I totally recommend this app!

Store Using app Total reviews Average rating
GlowGirl boutique 13 days 1 5.0
Developer Reply

Thanks so much for the glowing review! We're glad to hear that you're enjoying the convenience of our Live Chat team and that Smile has integrated so well into your GlowGirl's tech stack πŸ’–

5 / 5 Share
Feb. 1, 2022

I uninstalled smile.io and then I RE-installed smile.io and they were insanely helpful with the re-integration. Major THANKYOU to Maria at customer support!

Store Using app Total reviews Average rating
Wisdom Supply Co. 2 months 17 4.8
Developer Reply

Thanks so much for the kind words about our team and app 🀩 We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

5 / 5 Share
Jan. 16, 2022

Love the Smile Rewards app! It definitely drives repeat business to my site and the customer service from Smile is great!

Store Using app Total reviews Average rating
Pickles and Punch About 1 year 3 5.0
Developer Reply

We're glad you've found Smile to be helpful at driving business! We strive to help businesses of all sizes to be set up for success, and it's truly heart-warming to hear that Smile is doing just that for Pickles and Punch πŸ₯° We'll be here if you need anything at all! - Brandon, Smile Support

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