Smile: Loyalty Program Rewards
All reviews
First time downloading the application and staff was prompt with responding to and answering all my questions.
Thanks so much for taking the time to leave us this review β¨
Jades a life saver! Considering we are just on the free plan the support has been amazing! Thank you.
Thank you for the kind words about Jade! β¨We will be sure she sees your feedback! π
Great app and customer service! We just started using them and had some issues but Joana helped me a lot
Thanks so much for taking the time to leave us this review β¨
Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time π
Great app! We have been using if for a while now and it has been useful to our customers and our company!
Thank you! π We're excited to work with you and help bring in those customers! π―
A little start-up company getting very good and quick help form the Smile support team. Appreciate even the little guys are important. Many thanks Larry
Thanks so much for the kind words about our team and app π€© We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!
I am just learning to use it after watching the demo. The demo is good and the rep I have been communicating with is helpful. I think my customers will love this once I explain how it works.
Thank you so much for your review π€© Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
This app has been a great addition to our website as a loyalty program for our customers. The customer service is super fast and extremely helpful! I would highly recommend.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time π
Quick and easy to create a robust customer loyalty plan! Help chat also provided quick response to questions we had
Thank you for the five-star review! We are always committed to providing quality products and services to our merchants! π
Good, we have been using smile.io for a while now and we would recommended for other small online business .
Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! π
we are still researching but the support so far is great in answering questions about how it will work
Thanks for sharing your kind & generous feedback! π
Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it. Are quite quick to respond to queries.
Hi there, Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion. One of our experience team leaders has followed up with you directly to address this. We look forward to working together to make things right.
Works well, easy to set up and the customer support team answered any questions we had very quickly :)
Thanks for your kind and generous review! Thrilled to hear you got set up quickly, and had a great experience with our team :D
Easy and fast setup. I was up and running...and had a customer earn enough points for a reward within a few hours of setup! The online help staff with Smile is very friendly, fast, and accurate. Will recommend to other business owners!
π Congratulations on your first redemption! Early rewards are the best π And thanks for your kind words about our team - be assured that we've passed them on :)
App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great. The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see! Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!
Thank you so much for your review and your feedback! This is truly valuable to us π
We added this app a few months ago and the customer service has been AMAZING! They respond very quickly via messages and email. They also helped us build our plan that was just right for us. Our customers have also had a great experience. It is simple and easy to use
Thank you so much for your review π€© Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
The customer support is AMAZING. They were with me every step of the way on setting it up. They even helped me curate a post for my customers to understand the new rewards program.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time π
Extremely happy with this app. Integration was a breeze, their support is amazing. I have used the chat feature for a couple of questions, and within a minute I get someone online to assist me. I also integrated it with my newsletter and customer communication system and that was perfect too. I totally recommend this app!
Thanks so much for the glowing review! We're glad to hear that you're enjoying the convenience of our Live Chat team and that Smile has integrated so well into your GlowGirl's tech stack π
I uninstalled smile.io and then I RE-installed smile.io and they were insanely helpful with the re-integration. Major THANKYOU to Maria at customer support!
Thanks so much for the kind words about our team and app π€© We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!
Love the Smile Rewards app! It definitely drives repeat business to my site and the customer service from Smile is great!
We're glad you've found Smile to be helpful at driving business! We strive to help businesses of all sizes to be set up for success, and it's truly heart-warming to hear that Smile is doing just that for Pickles and Punch π₯° We'll be here if you need anything at all! - Brandon, Smile Support
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