Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,624
Reviews
Chart
#41
Shopify

All reviews

5 / 5 Share
Sept. 14, 2022

I've been using this reward program. It's been excited to see my customers redeeming the points they had earned to purchase more. This helps our customers to keep coming back! Also great customer service! They response really fast whenever I have questions! Hannah was so helpful and she gave me all the info I needed! Highly recommended!

Store Using app Total reviews Average rating
Rena's Recipe 8 months 12 5.0
Developer Reply

That's awesome to hear you're excited about using the app, we're excited that you decided to work with us! We'll let our team know that you appreciated their help, we think they are pretty amazing too πŸ˜„

5 / 5 Share
Jan. 14, 2022

The app looks great and the staff are amazing at helping us integrate! Really appreciate how much value it will bring and how helpful everyone is!

Store Using app Total reviews Average rating
Developer Reply

It's great to hear that you are enjoying the app and that our team was able to help you get started! All we want is for the app to bring value to your store 🀩

5 / 5 Share
Jan. 14, 2022

Great and timely customer service that gives you detailed help on what you are doing well and what can be improved.

Store Using app Total reviews Average rating
The Bella Cottage Inc. About 1 year 2 5.0
Developer Reply

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨

5 / 5 Share
Jan. 13, 2022

fantastic customer service. No matter how foolish your question, they always go above and beyond. EXCELLENT customer service

Store Using app Total reviews Average rating
Kispray Kreative About 1 year 3 5.0
Developer Reply

That's awesome to hear! We know this stuff can get complicated so no question is worth not asking. Feel free to reach out again if you have any more πŸš€

5 / 5 Share
Jan. 13, 2022

Really attentive and helpful customer service agents! They not only respond quickly, but they make sure that you understand what is going on and how to fix any issue you might be having!

Store Using app Total reviews Average rating
Mountains & Mermaids About 1 year 8 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
Jan. 13, 2022

Great support especially Petrit helped us massively, app is easy and great to use, would recommend this to anyone!

Store Using app Total reviews Average rating
McKeever Sports UK 3 months 4 5.0
Developer Reply

Thanks for the positive review! We're happy the app has everything you need and that you'd recommend it. We like Petrit a lot too and we'll let him know he was able to help you out πŸŽ‰

5 / 5 Share
Jan. 12, 2022

I have searched many apps, Finally I found the Smile! This is so simple and easy. Also they provide a free version!

Store Using app Total reviews Average rating
Nature Republic UK 2 days 1 5.0
Developer Reply

We're so happy to hear that you're happy with Smile! Thank you so much for this beautiful review πŸ’–

5 / 5 Share
Jan. 10, 2022

Starting with shopify free plan to shopify plus plan I use smile.io and I can only recommend it! Super nice and helpful employees who immediately take care of you and even with extra wishes you will be helped immediately. About the platform itself: Of course there are cheaper alternatives, but the question is whether they are as reliable and thought out. Smile works flawlessly and you notice that this is a "quality product".

Store Using app Total reviews Average rating
snuzone Over 1 year 3 5.0
Developer Reply

Thank you so much for this amazing review πŸ₯Ί We're so happy to hear that you're happy with the product and our team! πŸ’–

5 / 5 Share
Jan. 7, 2022

I love this app! Their customer service is awesome...Maria did an amazing job explaining things and gave me great referrals for additional information. I am so glad I went with smile.io

Store Using app Total reviews Average rating
Vonetta Cosmetics About 1 year 8 5.0
Developer Reply

That is so kind πŸ’–, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share
July 30, 2025

Works like it says it does, and support staff who go above and beyond to make sure everything is humming along like it should be.

Store Using app Total reviews Average rating
True Coffee Roasters Shop About 4 years 4 4.8
Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share
Jan. 5, 2022

Very easy to set up - I had to use the chat option for help and Maria was very helpful and thorough. I cannot wait for my customers to start using!

Store Using app Total reviews Average rating
Urban Bliss Boutique About 20 hours 2 5.0
Developer Reply

Thank you for the kind words about Maria! ✨We will be sure she sees your feedback! πŸ™

5 / 5 Share
Feb. 17, 2026

Great customer service! Prompt and very knowledgeable!!

Store Using app Total reviews Average rating
Clive Coffee Over 4 years 9 4.8
Developer Reply

Thank you so much for this amazing review 🀩 Glad to hear that you're loving the app so far!

5 / 5 Share
Jan. 4, 2022

Great app, Easy to use + very reactive and helpful support ! I recommand the feature, it has helped me getting more clients !

Store Using app Total reviews Average rating
La Cave Γ‰clairΓ©e About 2 hours 21 4.7
Developer Reply

It's great to hear that enjoy the app and our support. I'll let them know! We are excited for you and all your future clients πŸš€

3 / 5 Share
Jan. 4, 2022

It's a good enough software for what it does, but god help you if you forget that you're being billed and ask for a refund since you stopped using the service. Totally my fault, but yeah, just a reminder that always double check your monthly charges every month so you don't have to ask for a refund and get turned down.

Store Using app Total reviews Average rating
HercLΓ©on About 3 years 3 4.3
Developer Reply

Hello! I've reached out to you over email to see if we can find a solution. We understand that managing a business can be a lot and we don't want you to be penalized for forgetting a subscription. Thank you for the honest feedback, I'm confident we can make something work.

5 / 5 Share
June 28, 2023

Easy to use and my customers truly appreciate the little extra bonus of being able to use their rewards points on future purchases:)

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for this amazing review 🀩 Glad to hear that you're loving the app so far!

5 / 5 Share
Jan. 3, 2022

We love using this app to attract new customers and retain our existing customers! Our website www.nailsmailed.com has seen huge profitability from this!

Store Using app Total reviews Average rating
NailsMailed Over 1 year 4 5.0
Developer Reply

Thank you! πŸ™ We're excited to work with you and help bring in those customers! πŸ’―

5 / 5 Share
Jan. 2, 2022

App builds loyalty to your repeat customers and allows flexibility to offer double points or triple points (easy manual adjustment) to reward your customers. 90% of my business is repeat customers so this app really helps me continue with that loyalty & reward and offer discounts based on their continued purchases.

Store Using app Total reviews Average rating
Reventia Sterling Designs 7 months 1 5.0
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us πŸ™

5 / 5 Share
Jan. 1, 2022

The fact that a small business can have a rewards program like the big dogs and even the ability to customize to our liking, is simply incredible! Thank you Smile.io for putting a smile on my face

Store Using app Total reviews Average rating
Box Of Pops 16 minutes 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

5 / 5 Share
Dec. 27, 2021

i use this app since yesteday and its so cool my god ! wow! and the agent i talk with before helped me very much to understand some details

Store Using app Total reviews Average rating
Altitude Life About 9 hours 5 5.0
Developer Reply

Thank you so much for your amazing review 🀩 So happy to hear that you're loving the app and the support! Happy new year! πŸ₯‚

5 / 5 Share
Dec. 21, 2021

Excellent support team that are very quick to respond! Able to integrate with email marketing platform making it easier to promote its usage / run dedicated campaigns for loyalty points

Store Using app Total reviews Average rating
Nibble&Gnaw Over 1 year 1 5.0
Developer Reply

Hey, thank you for your review,😍 We love that we can integrate with so many apps and help you customize your program just the way you want.🌟

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