Smile: Loyalty Program Rewards

Has been amazing for our customers. The customer service is phenomenal. We spent a lot of time researching the best option and chose Smile. We're happy with the results. Just wish the pricing for the larger plans wasn't so expensive. Pricing keeps us from upgrading.

For my business, the free version of the app works for me since I cannot offer discounts on my products. I can easily update customer rewards through the admin panel along with managing redemptions and referral rewards! It is easy to use, and works great for what I need! In addition, what makes this program even better is the amazing customer service! Even though I am on their free version, they were able to quickly identify an issue in my theme.liquid file that was preventing the dashboard from displaying on my website! The customer service and support to get me back up and running was by far superior and I am now recommending this platform to my team to incorporate for their customer rewards! Thank you so much for making this product affordable for those of us that don't need fancy programs and for the amazing customer support!

The app is a huge upgrade from the previous loyalty program we've used for over 6 years and their support has been fantastic for helping with any questions. Happy with the switch to Smile.

Love this app...really easy to use, and the customer support is by far one of the best you will ever experience. They are on point. www.TheBestWineStore.com

Our small company had an issue with the fees associated with our Smile program, and even though it was almost 5 pm on a Friday afternoon, their customer service folks jumped right on the case and resolved it quickly, to our great satisfaction. Our customers have been happy with the Smile program and its benefits, so we look forward to continuing our relationship with this service. Thank you!

We use Smile to help reward our most loyal customers! The Smile team (thanks, Larry!) is incredibly responsive and super helpful. They took the time to answer a bunch of questions we had, and it’s a pleasure to be working with them!

As always Smile is amazing to work with. Joshua was kind, helpful, professional, and extremely personable. Felt like I was hitting up a buddy for some help and he was more than happy to do all he could. Our customers love our rewards system but I love working with companies who take care of their customers and Smile is definitely that. 2023 Update: Smile is still out here killin' it. Angie helped pull manual reports for us on a weekly basis over a 9-week program we ran. The team truly goes above and beyond - thank you Angie! 2026 Update: Literally still out here with the most helpful support in the biz. Shelby is a stellar agent who immediately helped us clear up what we thought was a potential scam of our program.

So far setup was easy. Looking forward to offering these features to our customers! Customer service is also very helpful and responsive.

Smile.io has been a vital tool in offering a rewards program to our customers and helping our business and customer loyalty grow! Customer service is always responsive and helpful for getting the most out of the program.

I really love this app and their quick and helpful service, thanks!!! You are great! Our customers love the loyalty program as well!

It's simple to use with Shopify and Okendo integration. Customer service is responsive and friendly.

Great customer service! Wish there was a little bit more customization available, but it gets the job done for what we need. Customers love seeing their rewards rack up and it was easy to integrate with Shopify.

Was paying a lot of money while using another rewards app. The free version of Smile does exactly the same and more, while providing great value to my customers. Will definitely look into upgrading the app as my business grows. It was very easy to switch to Smile and transfer all my customers. Experienced lovely customer service from Lynn. Very quick and helpful.

Smile app is easy to setup and integration is super fast looks great and easy to personalize. Can't wait to see the results

Larry was very supportive of our situation and helped immensely! Great work. Great app. Thanks again for all your help

We are working on transitioning POS systems and have lots of questions about loyalty/reward programs. Maria at SMILE did a fantastic job explaining processes and answering our questions!

Use this app to gain more loyal customers and offer perks for our return customers. Set up is easy and customer service very nice.

Super easy to set-up, great features, and branding options; all free! This is a must add to your store!

Excellent app. You can use redeemable coupons to reward your most loyal customers and your most engaged advocates, you have a point balance system, whose exchange rate with actual currency could be modified at your will. It has been a good way to be close to our customers and to improve our proportional conversion rate.

So user-friendly and easy to navigate. It does everything I need it to at the free level and once I can, I intend to upgrade to say: Thanks!