Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,624
Reviews
Chart
#41
Shopify

All reviews

5 / 5 Share
Dec. 20, 2021

So far so good, customer service is amazing and helpful, they were able to answer my questions quickly and with a smile.

Store Using app Total reviews Average rating
NBI 12 days 7 5.0
Developer Reply

Aww thank you so much with awesome customers like you, it's hard not to Smile😃

4 / 5 Share
Dec. 20, 2021

Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!

Store Using app Total reviews Average rating
Annada 3 months 2 4.5
Developer Reply

Hey thank you for the kind words, We think Petrit is awesome too. 😃 Best of luck with your program, we are always here if you need us!🥳

5 / 5 Share
Dec. 20, 2021

Me gusta mucho el diseño. La aplicación fue fácil de instalar y configurar y la atención al cliente fue excelente y muy rápida.

Store Using app Total reviews Average rating
Tikafarma About 3 hours 3 3.7
Developer Reply

Gracias por las amables palabras😍. Estamos encantados de que te guste la aplicación y estaremos encantados de ayudarte siempre que podamos.🥰

5 / 5 Share
Dec. 18, 2021

The customer service is really nice, kindful and 24/7. They answer me very fast. Thank you so much!!!

Store Using app Total reviews Average rating
Olfabrand · El Arte del Aroma Over 1 year 2 5.0
Developer Reply

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share
Dec. 18, 2021

Having good app support is SO important, and this app does that! Also, the UI of the app is really good. I'm excited to see how my customers respond to rewards!

Store Using app Total reviews Average rating
The Uniform Shoppe About 1 hour 3 4.7
Developer Reply

We are excited too!! thank you so much for your review we really appreciate it.

5 / 5 Share
Dec. 17, 2021

No real persistent issues with the app. The support team, specifically Jade, is always super pleasant and quick to help!

Store Using app Total reviews Average rating
SARAH BRIGGS About 2 years 5 5.0
Developer Reply

Thanks so much for taking the time to leave us a review 🙌

5 / 5 Share
June 28, 2024

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Store Using app Total reviews Average rating
Portland Running Company Over 5 years 5 4.8
Developer Reply

Thank you for your wonderful and kind review! Supporting small business is what we do best, thrilled to hear that we could help! 🙌

5 / 5 Share
Dec. 17, 2021

I reached out to Christian for some help as to how redeeming the points works on POS with customers. He did a fantastic job explaining all of the steps to me! Southern Athletica is very excited to be partnered with Smile!

Store Using app Total reviews Average rating
Southern Athletica 18 days 1 5.0
Developer Reply

Thank you K! Enjoyed chatting with you, excited about your growth with Smile! 💛

5 / 5 Share
Dec. 16, 2021

Love Smile's easy interface and plugin to Klaviyo email integration. Plus prompt support when needed so thank you!

Store Using app Total reviews Average rating
Grin Natural US Over 1 year 1 5.0
Developer Reply

Thanks so much for your lovely review! We're so glad to hear that you had a great experience with our support team 💖 Always happy to help! ⭐️

5 / 5 Share
Dec. 15, 2021

My customers loveeee their rewards and loyalty points. It really has helped me grow my business. No issues with functionality and customer service is fantastic.

Store Using app Total reviews Average rating
Orange Umbrella Co Over 1 year 6 5.0
Developer Reply

Thanks Orange Umbrella! 💛 We love rewards and loyalty points too :D We passed your wonderful feedback over to the experience team :)

5 / 5 Share
Dec. 13, 2021

My company has been using Smile for a while and it has been a great investment in retaining customers and their customer service for an issue I had today was excellent! Would recommend this app to other stores for a rewards program

Store Using app Total reviews Average rating
Nail Techniques Almost 5 years 4 5.0
Developer Reply

Thank you for the kind feedback! 💛

5 / 5 Share
Dec. 13, 2021

Christian was super helpful explaining the referral side of the program. Very much appreciated his professionalism and help!

Store Using app Total reviews Average rating
Thryv Organics Over 1 year 7 5.0
Developer Reply

Thank you for the kind words about Christian! I know Christian takes great pride in his professionalism and ability to help merchants like yourself - we will make sure he sees this and gets a well-deserved 'pat on the back' 🤩 Until next time, take care! Kind Regards, Brandon - Merchant Experience Manager

5 / 5 Share
Dec. 10, 2021

This app was recommended to me. It’s so easy to use and support is great if you have questions. Great for generating more income and loyal customers.

Store Using app Total reviews Average rating
Mimosa Style & Co. About 2 months 4 5.0
Developer Reply

Thank you for sharing your kind words 💛 Best of luck with your loyalty program launch :)

5 / 5 Share
Dec. 8, 2021

Great app! Does exactly what it advertises. Easy to install and use. I don't even have to think about it. I did the set up and the app does the work I needed it to do. My customers love the rewards program.

Store Using app Total reviews Average rating
Ribbon Nook Over 1 year 1 5.0
Developer Reply

Thank you for sharing your kind words, we're thrilled to have you on board 💛

5 / 5 Share
Dec. 7, 2021

I have just migrated to Shopify from WooCommerce. Setting up all the little things to make my site work well and offer the best experience for my customers has been a journey. Part of that was finding Smile.IO. It has given me a way to give back to my customers for their loyalty. I am a small business and truly appreciate the Free Plan. Not a lot of app developers understand that. It has integrated well into my platform. Recently I wanted to add a way to have customers leave Product reviews and be rewarded for their review. I found Stamp.IO. I really cannot afford the paid plan, but Larry from Smile understood this and gave me access to add to my loyalty program. With all the apps out there, it can be confusing and daunting to pick the right one. I chose wisely - in that the support and functionality is just the best from this suite of applications. Kudos to you and your team, and my heartfelt thank you.

Store Using app Total reviews Average rating
Glass eMotions 3 months 4 4.0
Developer Reply

This was such a lovely review to read through :') Thank you so much for taking the time to let us know about your experience! Please don't hesitate to reach out to us whenever if you need anything else - always happy to help 💖

5 / 5 Share
Dec. 6, 2021

Smile has made it dead-simple to get rolling with a fully-automated loyalty program. Service through the in-app chat function has been stellar as well! (thanks Maria and Christian)

Store Using app Total reviews Average rating
Eastwood Guitars About 2 years 7 5.0
Developer Reply

We're SO happy to hear that! Thanks so much for taking the time to leave us your thoughts. Glad to hear that you had a great experience :)

5 / 5 Share
Dec. 6, 2021

easy to use, straight forward and customer service is quick. would recommend, great app for loyalty program.

Store Using app Total reviews Average rating
Pacinos Signature Line 27 minutes 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this amazing review 💖

5 / 5 Share
Dec. 3, 2021

Great rewards and loyalty app, the amount of integrations is great and they have a 5 star support team

Store Using app Total reviews Average rating
The Clean One Collective About 1 hour 1 5.0
Developer Reply

Thank you for those kind words. we think you are a 5-star customer 🌟!!

5 / 5 Share
Dec. 3, 2021

We've only just started using this app but before jumping on board, we had tons of questions for the Smile team regarding what the app can do for our business and we can say for certain that the team went the extra mile to get us the answers we were looking for. Top support!

Store Using app Total reviews Average rating
laughing1969 14 days 4 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it💖. I'm so glad we could answer your questions and if you have any more we are always here to help. 🥰

5 / 5 Share
Dec. 2, 2021

There are some rare occasions where you get to interact with true greatness. Smile is one of those companies where I got that feeling. They've kept it simple and understandable, but as you dive in you understand that they also are insanely powerful. What adds to the experience is the feeling that they really got your back through the support content and a knowledgeable and empowered customer support team. We're growing our customer loyalty like crazy with Smile. Only thing on our wishlist is better multilingual support.

Store Using app Total reviews Average rating
Volant Norge About 16 hours 1 5.0
Developer Reply

Thank you for your incredibly kind words. you are making us blush 😌 Our goal is to make an app that is simple but empowering for merchants and rewarding for customers. We are delighted you think we are on the right track. Multilingual support is on our wish list too and is something we are hoping we can add soon. -Smile Support

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