Smile: Loyalty Program Rewards
All reviews
I found that many websites have been using it; therefore, have a try, good impression, need more time to familiarize with it!
Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at [email protected]!
This app is great! It allows you to build a better relationship between you and your customers. The developers are listening to requests for improvement and this is very much appreciated.
Thanks so much for taking the time to share your feedback. It's warmly appreciated. Happy Holidays from Smile :)
Excellent service and great product. We have see a definite increase in repeat sales. Would recommend
Thank you so much for five stars! We really appreciate it. π
Love the new features with Smile Rewards. We were able to implement them fast. Thank-you Joana for the quick replies!! A+ service.
Thank you so much for the great review and five-star rating. We're happy to hear you found it super easy to use. π
GREAT APP, LOVED IT . HOW CAN I CONNECT 1 APP IN INTEGRATIONS WITH FREE PLAN. WILL GIVE 5 STARS IF I AM ABLE TO ACHIEVE THIS
Thanks so much for the positive feedback! Someone from our Support team has sent an email your way with more info! π
Nice and easy to set up, fingers crossed when I launch it, it works for me, hopefully it will encourage my customers to spend more and to refer their friends too
Thank you for the review and for five stars! We're so glad to hear it's working well for you. π
Excellent support and program. It's really easy to use and install and the support team is really fast and will help you with everything you need!
Thank you so much for the kind words and 5 stars. Our Support team is here to help! π
Andrea in support was amazing. She takes customer service to another level. Highly recommended app. Highly recommended company.
Thank you so so much for taking the time to write this review! So happy to hear Andrea gave you a great experience -- let us know if you need help with anything else!
I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)
Thank you so much for the review β¨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses. Please send us an email at [email protected] as we'd love to discuss this further and see what we can do to help you get the most out of Smile π
It was very easy to set up. I m using it to get repeat customers and generate more referrals. It was very easy.
Thanks for the review π So happy to hear how easy you found Smile to setup and launch! Best of luck with your referral program and increasing repeat customers!
I tried out the free version to see if this app would be a good fit for my company. The app is absolutely perfect, aside from 2 major flaws - 1. You can not redeem more than one of the dollar amount rewards at a time on the POS. 2. There is no way to redeem points if other discounts are activated in the checkout on the POS. I am not going to penalize the staff, not letting them utilize their points they earned, just because they get an employee discount.
Hello! Thank you for your review! I've sent over an email explaining how Smile rewards work with Shopify POS :) Look forward to chatting with you!
Love their CS Team and how they are fair when it comes to rewarding. There's a balance between giving benefits to the company and to its clients. Awesome work!
Hey there! Thanks for your review. Sorry to hear that you are experiencing an error. We have just reached out via email to help get to the bottom of this.
excellent customer service. great product. no glitches for the past 1.5 years I've been using this app.
Thank you so much for the review, and for sticking with us! We really appreciate it. π
Love this app! Currently, we are using the free plan (which is perfect for a small business) and love the basic features, options for rewards, customer transaction history, and the ability to adjust points on individual accounts if needed.
Thank you so much for the five-star rating! We're so happy to hear you and your customers are enjoying Smile. π
Nice functionality and great support. Really helps engage customers loyalty. Reasonably priced, especially if you go for the yearly option.
Thank you so much for the review πSo happy to hear you've been getting a lot of value out of Smile in building customer loyalty and that the price point has worked well for your business!
I have only recently installed & started using the app, but first impressions are very good. Initial customer support has been excellent, Jobie gave me so much of his time & patience explaining numerous functions. Cheers!
Thank you so so much for taking the time to write this review! So happy to hear Jobie gave you a great experience -- let us know if you need help with anything else as you launch your loyalty program π
We've gone through a ton of rewards apps but Smile is by far the simplest for the customer, the best integrated with other apps, and overall best for the price point. Definitely recommend if you are a growing brand with repeat customers.
Thank you so, so much for the kind words! Our goal at Smile is make it as simple as possible for business owners like yourself to launch a rewards program, so you can focus more on your business. Thank you so much for the kind review!
Easy setup and straight forward app. I have high hopes for this add-on. I'll leave an update at some point. I wish the expiration tool was part of the entry paid. Micro businesses probably need functionality the most.
Thank you for sharing your feedback! π It's great that you found setup so easy, and are finding value in our features :)
This app has a lot of funcionalities and its very flexible to the different needs of any shop. Great customer service, with great disposition and quickness!
Thank you for sharing your feedback, and also for the kind words! π It was a pleasure learning about your store and helping you get set up :)
I wish the app would have an easier way for customers to redeem with the POS system. Rather than customers having to bring up their phone with a code, the POS should have a button to push to redeem rewards. It would be good to know let customers know how many reward points they have via POS.
Thanks so much for reaching out, and for this candid feedback! Our team has sent an email your way to assist further in getting the POS system working as it should for your store. π
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