Smile: Loyalty Program Rewards

Aug. 29, 2019

Love this app! Our customers are more willing to come and buy now that they are rewarded each time. Couldn't have asked for a better rewards app. Easy to use and integrate.

Aug. 28, 2019

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

May 1, 2024

She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★

Aug. 26, 2019

My customers have really enjoyed earning rewards. I only recommend having a more visible advertisement on my website so people will know it's available.

Aug. 22, 2019

Easy to use, and easy to change colors to match your store. Glad I found this! I am so happy to have a program to reward shoppers! The free program works great!

Aug. 21, 2019

super easy app to setup and customer service is great, TESS is amazing, thank you for all your help. Coolest app for rewards and points.

Aug. 20, 2019

I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response

Oct. 18, 2022

Support has been amazing. This app is so easy to use and works seamlessly. I've had it for several months now, and many customers are cashing in on their rewards.

Aug. 16, 2019

The customers services is horrible. I been asking help for a simple fix and they just don't want to help me at all. How dissapointing considering the price of the apps

Aug. 14, 2019

Extremely helpful customer support, specifically Tess, who resolved the issue for us within hours. Thank you team.

Aug. 12, 2019

Too expensive. Requires educating customers over and over again. Not easy to understand how to use code. Most customers place it in the "Notes" box during checkout requiring website owner to manually apply the discount. Will most likely delete this app within the next week.

Aug. 6, 2019

so far no problems , very easy to work with and install. we are looking foreward to seeing results .

Aug. 2, 2019

Super easy to use and love the way it looks! Had a question on how to move the widget and Maggie was super helpful.

Aug. 2, 2019

This app has been incredibly easy to navigate and set up. We launched on our site within 3 days of downloading the app. Customer service is impeccable! Tess has been so responsive and so gracious anytime I have a question about a feature. Definitely recommend this app! Now I know why they call it "Smile" ;)

July 29, 2019

We take pride in customer experience and we wanted to give something back to our customers and show them how much it means to us both their trust and loyalty towards our company. Smile.io helped us express and implement this gratefulness and it didn't take long till our customers started using the app. More specifically, the app incentivised them to interact more with our company and in some cases, this interaction increased the order frequency as well. Now, I'm not sure if this will make you more money but to us, additional sales from such app, although highly welcome, they definitely come second in our priorities. It's of great importance to us to build a great relationship with our customers and the smile app assisted us in giving them the feeling that their trust is mutual, which was our goal ever since we installed it. A great app overall. On the plus side, customer service is awesome even when you have a lower tier plan. Props to Maggie for her excellent support.

July 28, 2019

Love this app. It does everything I needed. Thank you so much for having such a great app. There is a reason why this app has over 3000 reviews :).

Oct. 30, 2019

This is the cleanest design for a loyality app and integrated perfectly into shopify and linked to other important apps I use for my store. I considered loyalty lion but found their UI to be tacky and less user friendly, and also 5 times the price of Smile. Highly recommend. I had one issue with smile but after speaking with their support, they quickly helped me resolve it. Update: Smile Customer support is working directly with me to utilize their features most efficiently. Great support.

July 18, 2019

This app works great. Customers love a rewards system! I had a tiny issue figuring everything out but Maggie fixed it for me within 5mins- extremely helpful! Busy business owners appreciate quick & easy.

July 18, 2019

The app is very easy, the video tutorials are great. The launch video was the best.

July 16, 2019

Enjoyed the several different modifications to make rewards unique to your store and the pop-up is a great feature. Easy to use and make any necessary modifications to customer accounts. Would highly recommend!