Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,259
Reviews
Chart
#19
Shopify

All reviews

5 / 5 Share
Nov. 16, 2020

Very good support, the support team is present and helpful! The application is also easy to use. Thank you very much!

Store Using app Total reviews Average rating
Wellness Tree 15 days 2 5.0
Developer Reply

Thank you so much for your lovely review 🌳 So happy to hear that you're finding the app easy to use!

5 / 5 Share
Nov. 13, 2020

Smile.io is very intuitive and a great value adds to our brand. I love how responsive their support team is, Andrea from Smile was very helpful and answered all my questions with confidence and ease. Thank you!

Store Using app Total reviews Average rating
DevociΓ³n 3 months 7 5.0
Developer Reply

Thank you so much for your 5-star review πŸ’– We work hard to provide a good support experience - so we really appreciate this! πŸ˜„

5 / 5 Share
Nov. 13, 2020

Very easy to use so far, excited to offer my customers an easy to use rewards program and I'm sure they will love their extra discount

Store Using app Total reviews Average rating
thenaturalspa 6 minutes 6 5.0
Developer Reply

Thank you so much for your review! So glad that the setup process was simple and smooth for you πŸ˜„

5 / 5 Share
Nov. 12, 2020

Brady has provided excellent service from start to finish! Smile's rewards program is a great way to provide value to our customers.

Store Using app Total reviews Average rating
Molly Green 4 months 3 5.0
Developer Reply

Thank you so much for the kind words and the five-star rating! πŸ˜„

5 / 5 Share
Nov. 12, 2020

So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!

Store Using app Total reviews Average rating
Angry Ballerina Fabrics About 22 hours 7 5.0
Developer Reply

Thanks so much for the five-star rating! We really appreciate it. We're happy our Support team were able to help out! 😊

4 / 5 Share
Nov. 11, 2020

I use this app to reward my repeat customers. Face to face interactions being restricted at this time. It was a way to reach out and say thanks.

Store Using app Total reviews Average rating
Boots By Bohemond Over 1 year 2 4.5
Developer Reply

It's great that you are staying in touch with your customers by rewarding them! Thank you for the kind words. Take care and stay safe! πŸ’“

5 / 5 Share
Nov. 11, 2020

I use this app to reward and incentivize customer loyalty. Clients love collecting their reward points! I love their customer support and assistance in getting you set up for best performance. Always heard great things about this app, and now I have only great things to say about them, too!

Store Using app Total reviews Average rating
doolittlejewelry 3 months 3 5.0
Developer Reply

Thank you so much for saying great things about our app! πŸ˜„ It's really appreciated.

5 / 5 Share
Nov. 10, 2020

Its really an amazing reward programme. Got used to it in just one day and has all the features required in decent review programme. Team is very agile and responsive. Just one thing to improve. The tier functionality is a basic feature and should be a part of 199$ plan.

Store Using app Total reviews Average rating
Brillare 10 days 8 4.8
Developer Reply

Thank you for the five-star rating! We really appreciate it. We also appreciate your candid feedback, and will share this with our team. Thanks for using our app! 😊

5 / 5 Share
Nov. 10, 2020

We love this app! We're using the free version which is surprisingly not very limited. We would never have reached the level of customer engagement we have now without it. It took a few weeks for our customers to interact with it but now it's rolling really well. Our return customer sales have increased over the last month and part of that uptick I'm sure is due to this app. We haven't had any complaints from our customers either which I was afraid we might. They see to like it so thank you very much for a great product!

Store Using app Total reviews Average rating
Brownbottle Burlap 3 months 1 5.0
Developer Reply

Thank you so much for the review and five-star rating! We're really happy that you're seeing an increase in repeat sales because of Smile. πŸ˜„

5 / 5 Share
Nov. 2, 2020

Hello, we love your app. However it would be amazing if you could choose different language or translate everything by yourself. Is that somehow possible! In our country people prefer the mother language. OR can you pay to have some of you guys to translate everything for us? We will provide the text of course.

Store Using app Total reviews Average rating
Groomers About 2 months 1 5.0
Developer Reply

Thank you so much for the 5-star rating! We really appreciate it. 😊 We will send a message your way regarding your questions!

5 / 5 Share
Oct. 31, 2020

I really appreciate my customers. Bea's Bayou Skincare wants to give back to its customers and this is SO cool! Love it!

Store Using app Total reviews Average rating
Bea's Bayou Skincare 4 days 29 5.0
Developer Reply

Thanks so much for using Smile, and for the 5-star rating! πŸ˜„

5 / 5 Share
Jan. 30, 2024

01/30/2024 do not know exactly how it all went. I started with David and ended up with Maggie. Between the both of them, the issue I had with importing coupons were successfully corrected by the IT team! There's not been a time that an issue that I have had in the past was not corrected. 12/16/2023 Update: As in the past, the team (David) at Smile professionally handled the question promptly. 03/14/2022 Update: One year, one month since last update, 2 years using Smile. My opinion of Smile has positioned sales to a level I know I would not be in, if not for Smile.io. Customer service is excellent! I haven't found an obstacle a workaround did not produce the same results. Smile.io is smooth, "non-clunky". Every "perk" provided by Smile.io is carefully thought out to produce the greatest returns for their customers. I haven't found another app with a "shiner object" that would cause me to pack my bags and leave. I am not going to point out anyone in particular at Smile.io. Everyone has treated me with the utmost respect and general care of our online presence. Thanks, everyone...let's make this year even better! Mike 2/14/2021 Update: I reached out again to the team at Smile.io. I was seeking information regarding next-level promotional information. Christian answered all of my redundant questions in detail and provided examples to review. I am constantly amazed by Smile.io's level of professionalism! ------------------------------------------------------------------------------------------------ I have been using Smile now for over a year. To be honest I do not know if there are better programs other than Smile to host our rewards program. The reason that I do not know, I never had the reason to look. This app does what I need for it to do. In the past when I had a question, it was professionally answered in a timely manner. Hopefully, one-day gift cards will become available through Smile for non-Shopify Plus stores. One other thing I would like to see is the ability to integrate more with other Apps without having to move up to a higher tier. For now, I am extremely satisfied.

Store Using app Total reviews Average rating
One Great Coffee Over 4 years 9 5.0
Developer Reply

Thanks so much for the kind words, and for using Smile for over a year! We're so happy to hear about your positive experience. Your 5-star review is so appreciated! πŸ˜„

5 / 5 Share
Oct. 28, 2020

This app is easy to set up. I can't wait for my customers to start earning points. I love how everything is easy and less work for the business owner to do.

Store Using app Total reviews Average rating
Soulful Drip 12 minutes 1 5.0
Developer Reply

Thank you for the review! We've worked really hard to make Smile as easy to use as possible. We appreciate the 5-star rating! πŸ˜„

5 / 5 Share
Oct. 28, 2020

We use this app here at Redpath Shoes it helped my store grow loyal customers and keep coming back for more rewards we use the free version I would recommend it to any online store give it a try

Store Using app Total reviews Average rating
Redpath Shoes Canberra About 2 months 1 5.0
Developer Reply

Thank you so much for the 5-star rating! πŸ˜„ We really appreciate it!

5 / 5 Share
Oct. 21, 2020

We are launching our first ever rewards program and so far this app works just the way we wanted it to. Customer service was very helpful with any questions we had!

Store Using app Total reviews Average rating
Mariana USA 2 days 1 5.0
Developer Reply

Thank you so much for using Smile! We're glad our team was able to help out! πŸ˜„

5 / 5 Share
Oct. 21, 2020

Great UI, simple and straightforward points based system. Been using it for about 9 months, Thanks!

Store Using app Total reviews Average rating
HojichaYa 8 months 2 5.0
Developer Reply

Thank you so much for the five-star rating, and for using Smile for 9 months! πŸ˜„

5 / 5 Share
May 17, 2022

Extremely excellent customer service. David is really help and even go extra miles to help us. Superb apps to use and this apps can increase your brand exposure and with this reward will make customer happy to continue shopping with us. well done Smile. thank you for your great apps.

Store Using app Total reviews Average rating
iElder.Asia Almost 4 years 13 4.3
Developer Reply

Thank you for the kind words and five-star rating! We truly appreciate it! πŸ˜„

5 / 5 Share
Oct. 19, 2020

Fantastic rewards program that integrates seamlessly with Shopify. Their customer service is extraordinary.

Store Using app Total reviews Average rating
Goodmylk Over 1 year 4 4.3
Developer Reply

Thank you so much for the five-star rating! Our team really appreciates your support! πŸ˜„

5 / 5 Share
Feb. 6, 2025

Smile is a great way to reward your customers, we are new to the app but Smiles customer service is excellent!

Store Using app Total reviews Average rating
Pink Pig International Over 4 years 1 5.0
Developer Reply

Thank you so much for using our app, and the five-star rating! Our merchant facing team loves to hear this kind of feedback. 😍

5 / 5 Share
Sept. 4, 2025

Great app to boost band loyalty. Easy-to-manage app that will help customer retention.

Store Using app Total reviews Average rating
Mask Co. Almost 5 years 12 4.7
Developer Reply

Thank you so much for the five-star rating! We really appreciate the kind words! πŸ˜„

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