Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,154
chart
#25
All reviews
Oct. 7, 2019
So bad that such an app can not be used in another language than English. Obviously, it isn't stated anywhere before you start to setup everything.
Thanks for the feedback! We've sent an email your way ๐
Oct. 3, 2019
What a nice app!! It is very easy to get started and use this app. It is also a very nice looking app. You can definitely download this app, you will be happy!
Thank you so much for the five-star review and the recommendation to others! ๐
Sept. 26, 2019
Great program, easy to use and customer friendly - Tactical Gear Australia www. tacticalgear .com.au
Thank you so much for your 5-star review! We're so glad you're enjoying our app! ๐
Sept. 25, 2019
Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.
Thank you so much for your 5 star review! We really appreciate it! ๐
May 6, 2024
First of all, we still expect Smile.io to improve and offer comprehensive features, including monthly order reports and customized views, which is important to Shopify sellers to review their usage and evaluate the plan's performance. Having said that, the CX support team was helpful and reacted to our request efficiently and effectively. Highly recommend the service.
Thank you for the feedback! We will be in touch to chat more. ๐
Sept. 23, 2019
This app is absolutely amazing. Their customer service is exceptional as well. I highly recommend this app for rewards your customers.
Hey there! Thank you for your review! We're so glad that support was able to help! ๐
Sept. 12, 2019
App works exactly as described. Haven't had any issues. Customer support has been extremely responsive and helpful. Would highly recommend!! Maggie is the best! :)
Thanks so much for the five-star review! We're so happy to hear that you've had a great experience chatting with our Support team. ๐
Sept. 9, 2019
Great Rewards app! Easy to naviagate through the Dashboard. I love the optional Customization settings.
Thank you for the five-star rating! Our design team will be happy to hear that you've found it easy to navigate. ๐
Aug. 29, 2019
Love this app! Our customers are more willing to come and buy now that they are rewarded each time. Couldn't have asked for a better rewards app. Easy to use and integrate.
Thank you for the five star rating! We really appreciate it! ๐
Aug. 28, 2019
It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.
Hey there, thanks so much for your review and feedback! We love hearing your suggestions! :)
May 1, 2024
She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars โ โ โ โ โ
Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)
Aug. 26, 2019
My customers have really enjoyed earning rewards. I only recommend having a more visible advertisement on my website so people will know it's available.
Thank you so much for the 5-star review, and for your feedback! We love hearing suggestions like this! :)
Aug. 21, 2019
super easy app to setup and customer service is great, TESS is amazing, thank you for all your help. Coolest app for rewards and points.
Thank you for the five-star review! We're so glad to hear our Support team was able to help :)
Aug. 20, 2019
I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response
Thank you for your feedback! We've sent you an email :)
Oct. 18, 2022
Support has been amazing. This app is so easy to use and works seamlessly. I've had it for several months now, and many customers are cashing in on their rewards.
Using app
Over 3 years
Total reviews
5
Average rating
4.8
Hi there! Thank you so much for your 5 star review! We're glad support was able to help out :)
Aug. 16, 2019
The customers services is horrible. I been asking help for a simple fix and they just don't want to help me at all. How dissapointing considering the price of the apps
Thank you for your feedback! We've sent an email your way :)
Aug. 14, 2019
Extremely helpful customer support, specifically Tess, who resolved the issue for us within hours. Thank you team.
Thank you for the five-star review! We're so happy you are loving Smile, and glad to hear our Support team were able to solve your issue. :)
Aug. 12, 2019
Too expensive. Requires educating customers over and over again. Not easy to understand how to use code. Most customers place it in the "Notes" box during checkout requiring website owner to manually apply the discount. Will most likely delete this app within the next week.
Thank you for the feedback! We've sent an email your way for more information. :)
Aug. 6, 2019
so far no problems , very easy to work with and install. we are looking foreward to seeing results .
Thanks for using our app, and for leaving us a five star review! ๐
Aug. 2, 2019
Super easy to use and love the way it looks! Had a question on how to move the widget and Maggie was super helpful.
Thank you for the five-star review! We're glad our support team was able to help out.๐