Smile: Loyalty Program Rewards

LOVEEEE! IF YOUR'RE HESISTATE, DON'T BE, THE EASE OF THE INTERGRATION ALONE IS ENOUGH!!! THANK YOU!!!

It was a pity to hear that we cannot develop emails in HMTL anymore. We hope in near future, to be able to translate all the program ( including nudges ) as for most of our customers who doesnt speak English, it´s not easy to understand when we show half in english and half in spanish.

This is a great app to use to get started with reviews! Customer service is super helpful as well :)

Absolutely love the Smile.io Loyalty and Rewards app. It really incorporates everything we need to build our engagement and customer retention. Smile's support throughout our onboarding has been exceptional. Christian, in particular, really went above and beyond to ensure no stone was left unturned when it comes to ensuring our Loyalty Program has been set up for success and provided so many recommendations and tips and a great follow up email so we get the most from the Smile.io App. Amazing suggestions and really excellent support for our program. Thanks again, Christian!

I downloaded the app because the pricing structure looked clearer and fairer than most of the other loyalty apps that I looked at, so kudos for that. Unfortunately, the free version looked really nasty in terms of the pop up design and colours. I had intended to go for the £49 a month version, but the look of the free version put me off risking it. If there had been a 7 day free trial of the paid version, then I would have persevered. Hope this feedback is helpful. EDIT - I persevered with the free version and found it easy to use. The free version is obviously a bargain. I will consider the paid version after a few months of using the free version. 1 star knocked off only because the paid version lacks a free trial.

Great customer service. I'm happy that I'm able to reward my customers.

Great app, that I warmly recommand! Great support! And very good third party apps to integrate! Special thanks to Joana for the excellent support she provided to me.

I have been a smile fan for over 2 years, and I cannot praise them enough. The customer is fast, friendly and extremely helpful, the app itself is a work of art, and the integrations seamless. 10/10 would recommend!

Very easy to set up. I haven't had a chance to see the campaigns run just yet but the setup was a breeze. Very intuitive and user friendly.

Joana was just amazing! She went above and beyond to explain everything to me with examples. It's the level of customer service you rarely see these days! Thank you Joana!

Great app, customer support is five stars, and the app integrates with other apps I need. Lots of awesome features in the app. Easy to use.

Wow! I moved over from a loyalty program where all they talked about was adding on costs for every feature and I was stuck in a contract with them. The team at Smile have been outstanding. I truely feel like my business is valued and I’m so excited to continue working with them. Thanks so much!

Fantastic app with with a support team that's there to help you be successful. Thanks to Nicole, we were able to find a solution to save the company on monthly costs while still being able to get all of the features we needed! If you need anything, be sure to reach out to their support team. I've been continually impressed with their response time and ability to help us out. Updated 7/14/25: Just re-confirming that their support is second to none! Lisa helped us out with an immediate solution and made sure we were taken care of. This app continues to do great things for us and the support you get can't be understated. Thanks again to the Smile.io support team!!

Excellent app, it's helped us tremendously! Great way to incentivate customer loyalty, fantastic customer service. Great app.

I just installed this app and l'm excited to use this as incentive for my customers. I like that there is a free version since I'm a startup and have limited budget. Send me good vibes for customer interaction!!

The Smile App has been a great additional to our online presence. And their customer service is always exceptional. Our customers really appreciate the added "bonus" of getting rewarded for spending money with us.

The tam is always there to help and answer very well to all my questions. It's always a pleasure to talk to the smile team.

We've been using Smile for more years than I can count and have seen huge utility with engaging our customers, both in loyalty points and customer referrals. And very interaction with the Smile support team has been top-tier, rapid & helpful responses. Can't recommend highly enough.

We LOVE Smile over here! The support you get is phenomenal and quick to respond to you! They have been so helpful

Simple and easy to use. Has allowed me to create a program that works for my business (for free!) Can't wait to try paid features in a few months.