Smile: Loyalty Program Rewards

App is easy to use and setup. Super user friendly and everything you need for a Loyalty Program. Marks knowledge on Smile and loyalty programs in general is super impressive. Thanks for all your help Mark.

I absolutely LOVE this app. I have used it for a year now, actually over, and it's AWESOME to hear your client LOVE getting rewards! So many tools and great customer service.

Great app, launching your loyalty program its very quick, easy, and functional, but just works in English no other language so far.

Smile.io has been amazing. We had a small issue and Maggie was on it to help us out (unfortunately her response went to spam so we just found out now!) Thank you Maggie & Smile.io team <3

They change the price plan frequently. Imagine a function from $0 to $199/month, I mean the "free product function". Since we have using this app for a long time and there are over 30k members join the plan, I admit that I'm suffering from making the decision about if we should stop using this app. I can pay for the function of course, just think the functions that smile offers does not match their plan price. I'm not sure if this is what they called the "loyalty project", just a little bit disappointed and will not recommend this app to my friends

Easy to configure, looks very professional and integrates with theme perfectly. Product works as advertised. Some of my clients have already signed up

I have just downloaded this app, and so far it is very easy to use. Excellent features, just what my store needs. And it's free!

Honestly disappointing. It tries to do too much and it fails miserably. They are quick to raise the price for basic functionality but are slow to help when it comes time to make their product a success. One of the problems is once you have it installed, migrating away from it is a complete nightmare. We like the idea of this product but the execution is just poor.

Absolutely my favourite app on Shopify. We were on the Smilie.io free plan for a few months, and it was fantastic for our business. Rewards (no matter how little) are a hugely successful way to incentivise purchases and increase AOV - and Smile does Rewards like magic. The functionality is brilliant - with the countless ways to Earn and Redeem Rewards and the Smile interface is beautifully simple. We are currently on the Started plan, and I hope to move to Growth once our business grows to allow it. Highly recommended.

Great support! Prompt to reply and walked me through the steps with screenshots. Thank you Lisa!

since installed so far works good, but its beginning, hopefully i will see some positive feedback,,

We had a little snafu with a customer trying to take advantage of the referral link system and within 3 minutes of being on a chat with the Smile team we had discovered the loophole, blocked the cheating customer, and set ourselves up for success in the future. Every person we have contacted at Smile is professional, kind, and quick! This app is easy to use and to customize. We can't wait to grow with Smile!

Customer services responded back in less than 24 hours and were able to answer and help with all my questions and concerns. Definitely the best app for the customer reward program.

Awesome app. So easy to use and their support team is 5 star. I highly recommend this app. Fantastic.

Easy to set up and use! Awesome way to reward our customers and promote brand loyalty. Customer service is top notch as well. Highly recommend!

So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!

This app is helpful with engaging current customers, and gaining new ones. Customer service is great. I'm usually against chats. I prefer the old fashion phone, but Tess was exceptionally helpful, very much appreciated on this end.

Recently downloaded the free version - really easy to set up and get started. Customers are loving it

I use this app to reward my royal customers, it does well, it would nice for me to know you earlier.

While this app is easy to set up and use, for $49 a month - which is NOT CHEAP - id like to be able to at least gain some deeper analytics that what is currently received - which is almost nothing. Only once were we offered able to offer to our customers a promotion to "double their points" and when i enquired re running this special again, was told it was only offered based on algorithms? i have not seen it since and that was around a year ago. It does not give me incentive to upgrade the account to a more expensive plan and will be looking at alternative apps this year. I would not recommend this app to other business's based solely on the lack of analytics available.