Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,129
chart
#47
All reviews
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June 19, 2018
We are not live with our store yet, but support has been great! Maggie was super knowledgable and helpful, and fixed our problem right away!
June 12, 2018
Basic referral functionality doesn't limit to first-time customers. Referrals can't be offered as point values, and aren't fully integrated with the point earning/spending experience. Their support team misunderstands issues right and left, leaving me with 9+ email chains to troubleshoot simple problems.
June 6, 2018
Roel is great and the support is unmatched. He is very quick to respond and has even created customizations for me on the fly. Much appreciated. Beyond that the app itself it visually and functionally pleasing to use and really helps incentivize our customers to remain engaged and active. Bonus feature is the referral option!
May 30, 2018
Great Customer support! Had a glitch on how our "Sweet Rewards" button was showing on mobile and Maggie took care of it very fast! I also had questions about the plans and where to customize and was provided with the details I needed to make our program more branded.
May 29, 2018
Fantastic App, A+++. The support I received was unprecedented and I am completely satisfied! I would highly recommend them!
May 23, 2018
Smile.io is fantastic. It works extremely well and the customer support is second to none. Maggie has been extremely helpful!
May 14, 2018
I am normally very lazy to write reviews but after starting to use this amazing app, I felt I really had to. It's simply a Great app! It's a very powerful marketing tool. Super easy to use and amazing customer service. Overall, I'm really impressed! Highly recommended!
May 7, 2018
This is an edit of a previous review I left a few days back. I was unhappy about some aspects of the platform, and felt the lack of certain functionality was stopping me from gaining traction with my program. Instantly Smile's head of technical support contacted me to address these issues and present solutions to all the concerns. A few days later we've implemented a number of changes, and credit where it's due, Smile have been superb in their response. Thanks!
May 3, 2018
Set up in a few mins. So easy and intuitive. Super quick and very helpful Chat team - Shane was great! HIGHLY recommend!!
Dec. 11, 2025
Good app for customer reward program with all the bells and whistles we need to make our customers keep coming back for more
April 27, 2018
Very happy with the app so far! Maggie was super helpful with all questions we had. Highly recommend this app! Cant wait to see the Rewards working. Thanks again!
March 14, 2025
The support from Smile's CS team (especially Angie T) is top-notch. I'm glad to see that they're constantly innovating.
July 17, 2019
We have been using this app for some time now and it is everything it promises to be. This is an updated review. We are super satisfied with this app. It totally delivers results and and it is very easy to manage. We definitely recommend this app. https://astitchahalf.net/
April 3, 2018
We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.
April 3, 2018
very happy so far looks like a good app, Had a little trouble with it, in the beginning, my sites fault but daisy from customer service put it right within 24 hrs happy https://mewe-jewelry.com/