Smile: Loyalty Program Rewards

Very easy to use and integrates well on POS and online store. Would recommend to anyone looking for an easy to use points program.

excellent service! they answered to all of our inquiries and quite fast too. the app is easy to use!

I've only been using the app for a couple of weeks, but have been pleased with the functionality and ease of use so far and the customer support I've received (from Christian) has been fab - prompt and thorough!

I think offering a $50 then jumping into a $200 (which honestly is the plan you need to really get a benefit from using this app) is a huge jump in price. I wish it was around the $120 range. I also would recommend they offer more social media platforms to share and have customer referrals on. It is a bit outdated when it comes to that. They need to add tiktok, snapchat, etc to their platform. overall the app performs well!

Easy app to use and I am happy to use it for my brand. I look forward to growing my loyal customers with this app.

Good app to get a better customer relationship. Easy to configure! Good and quick supprt if there are any questions. Works without any problems. Just a small issue: app slows down google pagespeed - but thats life - it is always a compromise between functionality/Features and performance.

Great little app to start a rewards program. Using the free version, and the reason I deducted one star - you really should be able to set an expiry on points/rewards at any level, not just a paid level. That was disappointing, but otherwise I'm happy with it and the seamless way it works with Shopify.

Great app that's very easy to use and has helped us with customer retention greatly. Would highly recommend and their customer service is always willing to help, whether it's a regular problem or something unique.

Super helpful customer service and a great rewards app. I have been testing the features and chatting to the support team all week, and have not even committed to their app yet.. just on this front its been and excellent experience!

I think too little is offered in the free plan because it is not worth paying for the plans if it is difficult to get persons to sign up. Customization of rewards still has its limits. will rate again at a later date

Super easy to use! Enjoyed it and it works great with customers to build brand loyalty. I would try it out.

I really like the ease and app friendly setup for helping with customer loyalty and brand awareness.

Great app. Highly recommended. The customer support team is also very good at responding at the appropriate time.

We're going on several years of Smile.io use and we've loved the platform. It integrates nicely with our tech stack and has a really clean interface. We've had very few issues but when anything pops up the customer service is so quick to help and resolve. We love it, and our customers love the loyalty program - definitely recommend!

Good app, terrible Portuguese translation which doesn't let you fix it by yourself either. It is unprofessional to have something on a website with so many grammatical errors.

Best user experience and even better customer support. totally recommend it, even with the free plan :)

So easy to use and great customer service. Has all the great features for most paid apps on their free plan so really good for starting out.

tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of. We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps. One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal. I can still recommend it, it's a good app that does well what it's supposed to do.

excellent, so easy to use, its got so many features for free & the support is brilliant. tried a couple of others but this is the best one.

This app has been very easy to use so far! I'm 100% positive this app will help me grow my business!