Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,624
Reviews
Chart
#41
Shopify

All reviews

5 / 5 Share
Jan. 6, 2021

I haven't been using the app for a very long time, so I can't say much about it, but the customer service was very quick and helpful. Thank you, Andrea! :-)

Store Using app Total reviews Average rating
tropicalhome.hu 5 months 3 5.0
Developer Reply

Thank you for sharing your feedback! We think Andrea's pretty great too, and will make sure she sees this :) πŸ™Œ

5 / 5 Share
Jan. 6, 2021

I'm still setting up this app, and got some help on the chat from Larry who did a great job solving some issues. Can't wait to see how it helps with our customer engagement!

Store Using app Total reviews Average rating
MOKOSH 7 days 1 5.0
Developer Reply

Thanks so much for the review 🌟Happy to hear live chat with Larry was helpful! We're excited for your launch and we're here to help you boost customer engagement πŸš€

4 / 5 Share
Jan. 5, 2021

Really like this app! Only thing for me: I'm from Europe, so sadly my language isn't available. I installed the English version and I think my customers will understand.

Store Using app Total reviews Average rating
SABEL STORE 4 months 1 4.0
Developer Reply

Thank you so much for the review! So sorry to hear your language isn't available yet -- Smile is currently available in 5 languages and we plan to keep expanding our translations 🌍 I've just sent you an email to follow-up 😊

5 / 5 Share
Jan. 4, 2021

So far so good. I just added it to my website. The process was effortless and fast. Can't wait to see my customers happy!

Store Using app Total reviews Average rating
EllRose Eclectic About 1 hour 1 5.0
Developer Reply

Thank you so much for the review! Glad to hear that Smile was fast and effortless to launch πŸš€

5 / 5 Share
Jan. 4, 2021

This app was very easy and quick to set up. Hopefully now i can reward customers for there kind returning and loyalty.

Store Using app Total reviews Average rating
Chef Lee Brown 32 minutes 2 5.0
Developer Reply

Thanks so much for the review! Happy to hear that Smile was quick and easy to launch πŸš€

4 / 5 Share
Jan. 4, 2023

Too expensive for small businesses. If the price could be lowered. I am willing to pay for more features.

Store Using app Total reviews Average rating
RELX UK Almost 3 years 10 3.1
Developer Reply

Thank you for the feedback! Someone from our team has sent an email your way to provide additional information. πŸ™‚

5 / 5 Share
Dec. 29, 2020

Great features and get functionality. 5/5 for customer service as well! The POS features are also great!

Store Using app Total reviews Average rating
Artisan Deli Market 3 months 8 5.0
Developer Reply

Thanks so much for your lovely review ✨ We're so glad to hear that you're loving the app! Happy Holidays!

5 / 5 Share
Dec. 28, 2020

We faced some issues signing in to the Smile app and was taken back to our homepage. There are helpful troubleshoot articles provided by Smile but in the end was able to solve the issue by re-applying the app. The Smile team was quick to get back provide back end support. Overall, it's an easy to use app and you can most certainly feel the warm smiles from the team behind Smile. :)

Store Using app Total reviews Average rating
Mossery 8 months 7 4.9
Developer Reply

Thank you so much for your kind works! We're so glad to hear that our team was able to help out quickly. Happy Holidays! πŸ’–

5 / 5 Share
Dec. 28, 2020

I use this app to offer my customers points which they can did convert into rewards. It is really easy to use. I love it!

Store Using app Total reviews Average rating
Healthy Kinks Botanicals Over 1 year 1 5.0
Developer Reply

Thanks so much for your review ✨ We're so glad to hear that you're loving the app! Happy Holidays!

5 / 5 Share
Dec. 25, 2020

Awesome customer service! They go the extra length to explain to my inquiries. The backend interface is built by professionals. Very easy to setup, like 10mins then you are set to go. Unless you want more features. The user interface, hmm simple, but can be confusing for first time user though, hope there's a tutorial button at the side to explain the feature. And i prefer a page instead of side bubble.

Store Using app Total reviews Average rating
WPL RC Official Store 2 days 9 5.0
Developer Reply

Thanks so much for taking the time to share your feedback! It's warmly appreciated. Happy Holidays from Smile :)

5 / 5 Share
Dec. 24, 2020

Easy to set up and navigate. Impressed with how simple and powerful the points and referrals were to use on our site.

Store Using app Total reviews Average rating
Clear Consumption About 1 month 1 5.0
Developer Reply

Thank you so, so much for the kind words! Our goal at Smile is make it as simple as possible for business owners like yourself to launch a rewards program, so you can focus more on your business. Happy holidays! :)

5 / 5 Share
Dec. 23, 2020

I found that many websites have been using it; therefore, have a try, good impression, need more time to familiarize with it!

Store Using app Total reviews Average rating
JUSTT BEAUTHY 12 minutes 1 5.0
Developer Reply

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at [email protected]!

5 / 5 Share
Dec. 22, 2020

This app is great! It allows you to build a better relationship between you and your customers. The developers are listening to requests for improvement and this is very much appreciated.

Store Using app Total reviews Average rating
Boutique EssΓ©nienne 4 months 5 5.0
Developer Reply

Thanks so much for taking the time to share your feedback. It's warmly appreciated. Happy Holidays from Smile :)

5 / 5 Share
Dec. 22, 2020

Excellent service and great product. We have see a definite increase in repeat sales. Would recommend

Store Using app Total reviews Average rating
HempElf.com Over 1 year 3 5.0
Developer Reply

Thank you so much for five stars! We really appreciate it. πŸ˜„

5 / 5 Share
Dec. 14, 2024

Love the new features with Smile Rewards. We were able to implement them fast. Thank-you Joana for the quick replies!! A+ service.

Store Using app Total reviews Average rating
CSR Building Supplies About 4 years 6 5.0
Developer Reply

Thank you so much for the great review and five-star rating. We're happy to hear you found it super easy to use. πŸ˜„

4 / 5 Share
Dec. 21, 2020

GREAT APP, LOVED IT . HOW CAN I CONNECT 1 APP IN INTEGRATIONS WITH FREE PLAN. WILL GIVE 5 STARS IF I AM ABLE TO ACHIEVE THIS

Store Using app Total reviews Average rating
Trenbee About 2 hours 2 4.5
Developer Reply

Thanks so much for the positive feedback! Someone from our Support team has sent an email your way with more info! πŸ™‚

5 / 5 Share
Dec. 19, 2020

Nice and easy to set up, fingers crossed when I launch it, it works for me, hopefully it will encourage my customers to spend more and to refer their friends too

Store Using app Total reviews Average rating
Gem Crafts of Rotherham 15 minutes 1 5.0
Developer Reply

Thank you for the review and for five stars! We're so glad to hear it's working well for you. 😊

4 / 5 Share
Dec. 14, 2020

I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)

Store Using app Total reviews Average rating
Daisuki About 1 hour 2 4.5
Developer Reply

Thank you so much for the review ✨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses. Please send us an email at [email protected] as we'd love to discuss this further and see what we can do to help you get the most out of Smile 😊

5 / 5 Share
Dec. 13, 2020

It was very easy to set up. I m using it to get repeat customers and generate more referrals. It was very easy.

Store Using app Total reviews Average rating
Better Life Inc. 19 minutes 1 5.0
Developer Reply

Thanks for the review πŸ’• So happy to hear how easy you found Smile to setup and launch! Best of luck with your referral program and increasing repeat customers!

3 / 5 Share
Dec. 12, 2020

I tried out the free version to see if this app would be a good fit for my company. The app is absolutely perfect, aside from 2 major flaws - 1. You can not redeem more than one of the dollar amount rewards at a time on the POS. 2. There is no way to redeem points if other discounts are activated in the checkout on the POS. I am not going to penalize the staff, not letting them utilize their points they earned, just because they get an employee discount.

Store Using app Total reviews Average rating
Deneweth's Garden Center 10 days 1 3.0
Developer Reply

Hello! Thank you for your review! I've sent over an email explaining how Smile rewards work with Shopify POS :) Look forward to chatting with you!

Previous Page 176 of 216 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.