Smile: Loyalty Program Rewards

I was looking for a simple but growth oriented rewards app. Smile has tons of executable features that continue to keep our customers coming back time and time again. The service and support has been great!

The app has worked fairly well so far (4 weeks in) but I will say the support has been 5 star. Things that weren't so smooth they worked through with us and just right. Just waiting for a few more features to become avail for this to be made perfect. Christian is a super star.

Super easy setup and user-friendly to get our customers on board and taking various actions. Adding this to an e-commerce store is a no-brainer!

This is the best rewards app i have found after trying many different ones. Very customizable, crazy number of ways to reward your best customers and also friend referral options. Works seamlessly with Shopify. I have had zero issues so I have not had any interaction with support.

We are preparing to launch this feature with our SBS promos. The customer support that helped us finalize the last few steps to ensure a successful launch was amazing.

We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!

Just started using the app and ran into some difficulties but I was pleasantly surprised how attentive their customer service was! They immediately replied and helped me set it up. Shout out to Jobie for the assist! Excited to grow my business with Smile!

It took a while to set-up, but it's a great app! The support was awesome too. There's so much flexibility... you can make it whatever you want. It does keep our customers coming back- thank you!

Very good support, the support team is present and helpful! The application is also easy to use. Thank you very much!

Smile.io is very intuitive and a great value adds to our brand. I love how responsive their support team is, Andrea from Smile was very helpful and answered all my questions with confidence and ease. Thank you!

Very easy to use so far, excited to offer my customers an easy to use rewards program and I'm sure they will love their extra discount

Brady has provided excellent service from start to finish! Smile's rewards program is a great way to provide value to our customers.

So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!

I use this app to reward my repeat customers. Face to face interactions being restricted at this time. It was a way to reach out and say thanks.

I use this app to reward and incentivize customer loyalty. Clients love collecting their reward points! I love their customer support and assistance in getting you set up for best performance. Always heard great things about this app, and now I have only great things to say about them, too!

Its really an amazing reward programme. Got used to it in just one day and has all the features required in decent review programme. Team is very agile and responsive. Just one thing to improve. The tier functionality is a basic feature and should be a part of 199$ plan.

We love this app! We're using the free version which is surprisingly not very limited. We would never have reached the level of customer engagement we have now without it. It took a few weeks for our customers to interact with it but now it's rolling really well. Our return customer sales have increased over the last month and part of that uptick I'm sure is due to this app. We haven't had any complaints from our customers either which I was afraid we might. They see to like it so thank you very much for a great product!

Hello, we love your app. However it would be amazing if you could choose different language or translate everything by yourself. Is that somehow possible! In our country people prefer the mother language. OR can you pay to have some of you guys to translate everything for us? We will provide the text of course.

This app is easy to set up. I can't wait for my customers to start earning points. I love how everything is easy and less work for the business owner to do.

Simple to use and the tutorial is very easy to follow. Lots of options to choose from on how members can receive rewards. Enjoying using the service so far.