Smile: Loyalty Program Rewards

Jan. 6, 2018

I’ve been wanting to implement a rewards type program for some time and this app is it! Our customers love this program.

Jan. 3, 2018

Prompt customer service and does what it needs to do. Thanks, Maggie!

Dec. 23, 2017

great app to turn customers into repeat customers

Dec. 9, 2024

Great support. Always answer swiftly and go the extra mile. Good app with plenty of functionality they are working to expand further.

Dec. 13, 2017

What a cool app! I had issues understanding how to use it and a representative spent 30 min over a video conference with me. I am amazed at all that this app can do. Thank you for showing me how to use the app. Elke (a happy customer)

Dec. 13, 2017

Love the support staff! They are fast, and friendly! Maggie was super helpful today:)

Dec. 9, 2017

Cool app. UX is great. It seems quite pricey for the paid aspects

Dec. 6, 2017

Better than sweet tooth so far

Dec. 4, 2017

Downloaded this app last week and love it! Super easy to get started, and the customer support from Maggie was great - she resolved all my issues fast!!

Nov. 29, 2017

This program is truly amazing. I did not expect so many functions, nor such a beautifully designed user flow for Loyalty points, Referrals and a system of rewards for them! Good job! Highly recommend

Nov. 27, 2017

Seems like a really great program. Jen was super helpful.

Nov. 24, 2017

I am sure I would like the program if I could ever get it implemented. I have requested help setting up the explainer page multiple times. (Which I they told me they would do) Each time I ask, they tell me to submit a request to the support staff -- which I have done Twice. No response. My only contact with them now is when they bill me each month. Ironically, they do not forget to contact me then. So my problem is customer service. They couldn't contact me enough before I purchased. After I purchased, quite a different story I am sorry to say.

Aug. 22, 2024

I had to wait a while for an agent but once Brandon was available, I had all my questions answered quickly.

Nov. 20, 2017

Amazing customer service combined with an absolutely awesome product. These guys know how to do it!

Nov. 19, 2017

Just started using this on a friday afternoon - Noticed referrals in Google analytics on Monday morning - check the stats in the app to find that it had created 2 sales over the weekend! For repeat customers this is gold - have now enabled to the referral for a discount for both the current customer and the potential new customer - looking good! - I am really fusssy I what I review - if you have a customer base that love your products this could be watrh a literal fortune

Nov. 16, 2017

Great app and great customer service. Maggie was super helpful with a recent problem and we are rocking now.

Nov. 15, 2017

This app is very easy to use and installation was seamless, i am very impressed with its flexibility. Looking forward to seeing some results. Already receiving great feedback from customers. Thanks Smile.io

Oct. 4, 2018

This application was okay, but when they opened up the inter gratis season it became a great application...now it’s worth the cost

March 16, 2025

I've been using Smile for many years and the app works really well. The support team are also very helpful if you have any queries, and they are available at weekends as well - thanks Andrea for your help!

Nov. 8, 2017

Very good customer support. We haven't implemented all the functionality yet but so far the app is very good and customers are signing up for the rewards. We will update our review in a few weeks once we have all the functionality set up.