All reviews

Rating Breakdown

  • 5
    91% (3,739 ratings)
  • 4
    6% (245 ratings)
  • 3
    1% (56 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,797)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2017

These guys are the best. I feel so taken care of. The rewards program works fantastically, and is very easy to setup, but their customer service go above and beyond to help you, Elli and Maggie especially.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Smile.IO has been awesome for us. It was super easy when we migrated from another rewards program, they took care of everything. When I asked about upgrading to the new platform they took care of all of it within no time at all. They even took care of designing our templates for us to fit our website. And followed up to make sure everything was to our liking. Would definitely recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2017

Awesome app, my customers love it and have been earning lots of points! I just needed support and Maggie was excellent! Would recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 29, 2017

I could only give 5 stars on the easiness of the app because everything was super simple to set up. Everything is up and running so I'm waiting to see how it'll do!

Using app

10 minutes

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 24, 2017

Really like this app, it's so useful and intuitive. Our customers easily able to sign up to our points system on our website www.bullbrand.co.uk, I'm amazed at the amount of people that do!

Using app

About 1 month

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 23, 2017

Thanks Maggie from Smile.io for all the help and great service.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2017

Maggie was super helpful in support. She easily determined my issue and pointed me quickly in the right direction. Our customers have love Smile O and it's been a great incentive to keep people shopping and back in our store.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2017

This app is so user friendly. It's a great way to reward your customers for just being awesome.

Using app

11 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 18, 2017

Better than the other app I tested out and got charged almost $150 for losing money.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 15, 2017

brilliant app, has helped my store grow tremendously.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2017

great app. Im sure this will generate sales!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 9, 2017

Set up was easy and quick. Integration was seamless. Support is super fast and friendly. Maggie helped me solve a user issue that a customer was having. I'm always grateful for screen shots when getting support and she was quick to include them. Loved how quickly she helped me fix my problem. Thank you!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2017

Easy to use, very helpful support. Intuitive design and features.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Using app

Over 1 year

Total reviews

25

Average rating

4.3

5 / 5 Share

Jan. 6, 2022

I haven't been using the app for long, but set up was easy and I have a feeling this is going to be huge for us.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2017

Lynn, Abby and the team at Smile.io are amazing! Abby was quick to help me in the chat online and I was able to get the answers I needed right away. Toward the end of our chat, she casually mentions that a customer just made a repeat order on my site. I've only had this app installed a week and it's working beautifully! Thank you Smile.io!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2017

Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2017

Super easy to set up and add to my Shopify store. Love it!

Using app

36 minutes

Total reviews

17

Average rating

4.8

5 / 5 Share

July 31, 2017

Incredible. Since installing this app a few weeks ago, I've collected more email addresses, had more social shares, and experienced more sales than I ever imagined. I've been able to engage more with my customers to discuss the program. I've also been able to ditch my clunky affiliate program and take advantage of the referral functionality. I'm looking forward to seeing what this app does for my business over the coming months, and I'm still on the free plan!

Using app

18 days

Total reviews

9

Average rating

4.8

5 / 5 Share

April 10, 2019

The smile rewards app has helped create greater loyalty between me and my customers. Their customer has been nothing short of engaging and helpful. You can really see how their customer support cares for it's clients. I feel as if that is rare nowadays. Keep up the great work Smile! Special shoutout to Sam and Maggie for being extra nice and helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0