Smile: Loyalty Program Rewards

Customer services responded back in less than 24 hours and were able to answer and help with all my questions and concerns. Definitely the best app for the customer reward program.

Easy to set up and use! Awesome way to reward our customers and promote brand loyalty. Customer service is top notch as well. Highly recommend!

This app is helpful with engaging current customers, and gaining new ones. Customer service is great. I'm usually against chats. I prefer the old fashion phone, but Tess was exceptionally helpful, very much appreciated on this end.

Recently downloaded the free version - really easy to set up and get started. Customers are loving it

I use this app to reward my royal customers, it does well, it would nice for me to know you earlier.

While this app is easy to set up and use, for $49 a month - which is NOT CHEAP - id like to be able to at least gain some deeper analytics that what is currently received - which is almost nothing. Only once were we offered able to offer to our customers a promotion to "double their points" and when i enquired re running this special again, was told it was only offered based on algorithms? i have not seen it since and that was around a year ago. It does not give me incentive to upgrade the account to a more expensive plan and will be looking at alternative apps this year. I would not recommend this app to other business's based solely on the lack of analytics available.

We love Smile! It's been a great help in getting return business and setting up our brand. Thanks for the service!

This app is great. Very easy to use, looks nice on the website, and works will with multiple formats. Thanks

This app is absolutely excellent. I would most definitely recommend for all Shopify stores. Encourages repeat sales and allows your business to be modern and unique!

This app is a great resource to engage our customers & help spread the word about our brand. Our customers love it because they earn $ back towards our store, and new customers love it because they get $ off their order! Customer service is great & super helpful. Highly recommend

Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol. Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!

Good Customer support and hopefully should help boost the store!

We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again. Thanks for the support

Really like the app, it would be great to see an option to reward customers for each review that they complete on a product that they have purchased. Is this possible for the future?

Has been perfect for us as a loyalty program app! We have mostly used the free program but it still gets the job done. Couldn't be happier

So far it was very easy to set up! Will have to see how it actually works but I do appreciate the ease of use and the nice look of it!

entering customers at checkout be automatic opt in for rewards so they don’t have to go Their email to complete

We are still new to the app and checking out the features at the free level for our customer. The user interface is simple and easy to use. I look forward to learning more about how this level of service can help us get started with providing our customers with a rewarding shopping experience.

www.modandsoul.com Really nice app! Does exactly what you need from a loyalty program! I like the design, and the panel is very user friendly. The customer service is excellent too. Had some questions regarding using the app, and making the most out of it, and received responses very quickly, as well as a follow up phone call. Even the free version is plenty to get started on. The only reason for us to upgrade in the future is to connect it to Mailchimp. Will definitely keep using and very much recommend!

This is only my first day using it, but I'm giving it 5 starts because it was so EASY to do and set up. Like so easy. I hope the codes and discounts work!