Smile: Loyalty Program Rewards
All reviews
Doug, was amazing. I got some great support and was very patient with me while we tried to solve everything out. I would definitely recommend using Smile
Thank you for the five star rating! We're happy our Support team was able to help get everything sorted. We really appreciate the recommendation. ๐
This app provides Great Customer Service! Maggie was responsive and fixed the issue I was having immediately!!
We're so happy you're loving our Support team! ๐ Thanks for the five stars!
So bad that such an app can not be used in another language than English. Obviously, it isn't stated anywhere before you start to setup everything.
Thanks for the feedback! We've sent an email your way ๐
What a nice app!! It is very easy to get started and use this app. It is also a very nice looking app. You can definitely download this app, you will be happy!
Thank you so much for the five-star review and the recommendation to others! ๐
Great program, easy to use and customer friendly - Tactical Gear Australia www. tacticalgear .com.au
Thank you so much for your 5-star review! We're so glad you're enjoying our app! ๐
Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.
Thank you so much for your 5 star review! We really appreciate it! ๐
This app is absolutely amazing. Their customer service is exceptional as well. I highly recommend this app for rewards your customers.
Hey there! Thank you for your review! We're so glad that support was able to help! ๐
App works exactly as described. Haven't had any issues. Customer support has been extremely responsive and helpful. Would highly recommend!! Maggie is the best! :)
Thanks so much for the five-star review! We're so happy to hear that you've had a great experience chatting with our Support team. ๐
Great Rewards app! Easy to naviagate through the Dashboard. I love the optional Customization settings.
Thank you for the five-star rating! Our design team will be happy to hear that you've found it easy to navigate. ๐
Love this app! Our customers are more willing to come and buy now that they are rewarded each time. Couldn't have asked for a better rewards app. Easy to use and integrate.
Thank you for the five star rating! We really appreciate it! ๐
She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars โ โ โ โ โ
Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)
My customers have really enjoyed earning rewards. I only recommend having a more visible advertisement on my website so people will know it's available.
Thank you so much for the 5-star review, and for your feedback! We love hearing suggestions like this! :)
super easy app to setup and customer service is great, TESS is amazing, thank you for all your help. Coolest app for rewards and points.
Thank you for the five-star review! We're so glad to hear our Support team was able to help :)
I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response
Thank you for your feedback! We've sent you an email :)
Support has been amazing. This app is so easy to use and works seamlessly. I've had it for several months now, and many customers are cashing in on their rewards.
Hi there! Thank you so much for your 5 star review! We're glad support was able to help out :)
The customers services is horrible. I been asking help for a simple fix and they just don't want to help me at all. How dissapointing considering the price of the apps
Thank you for your feedback! We've sent an email your way :)
Too expensive. Requires educating customers over and over again. Not easy to understand how to use code. Most customers place it in the "Notes" box during checkout requiring website owner to manually apply the discount. Will most likely delete this app within the next week.
Thank you for the feedback! We've sent an email your way for more information. :)
so far no problems , very easy to work with and install. we are looking foreward to seeing results .
Thanks for using our app, and for leaving us a five star review! ๐
This app has been incredibly easy to navigate and set up. We launched on our site within 3 days of downloading the app. Customer service is impeccable! Tess has been so responsive and so gracious anytime I have a question about a feature. Definitely recommend this app! Now I know why they call it "Smile" ;)
๐ We're so happy you've had such a great experience using our app and chatting with our team. Thanks so much for the five-star review!
We take pride in customer experience and we wanted to give something back to our customers and show them how much it means to us both their trust and loyalty towards our company. Smile.io helped us express and implement this gratefulness and it didn't take long till our customers started using the app. More specifically, the app incentivised them to interact more with our company and in some cases, this interaction increased the order frequency as well. Now, I'm not sure if this will make you more money but to us, additional sales from such app, although highly welcome, they definitely come second in our priorities. It's of great importance to us to build a great relationship with our customers and the smile app assisted us in giving them the feeling that their trust is mutual, which was our goal ever since we installed it. A great app overall. On the plus side, customer service is awesome even when you have a lower tier plan. Props to Maggie for her excellent support.
Wow! Thank you for the amazing and thoughtful review. We really appreciate you taking the time to write it, and leaving us a five-star rating. ๐
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