All reviews

Rating Breakdown

  • 5
    91% (3,777 ratings)
  • 4
    6% (237 ratings)
  • 3
    1% (52 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 91% (3,797)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2017

Setup was very easy, I am looking forward to customers using this reward program.

Using app

32 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 31, 2017

Excited to get started with Smile. Hoping to justify an upgrade in the not so distant future.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2017

Love the ease of exporting coupon codes. The rewards program has attracted more customers and activity.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2021

Very easy to use and has excellent customer service! Rachel was super helpful with the request we've made!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2026

Great app. Very responsive support team. Always a pleasure working with Shelby and Leah

Using app

Almost 9 years

Total reviews

10

Average rating

4.6

5 / 5 Share

May 19, 2017

So Far so good, I have spent this morning setting up and adding bulk discounts which can be found and explained by a video tutorial. I am now manually adding additional points to my big spending customers. We have without this app got a huge loyal following and returning purchasers, hopefully, this will increase my social share and attract new loyal customers to come on join us on our Rew clothing journey. Well two days in and my customers are loving it will keep updating, I have also just installed the YOTPO review app to work along side the loyalty program.fingers crossed this brings in new and more revenue. Rew- really easy wear ..... just button and go scarves

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

The BEST rewards/loyalty/ customer retention app in shopify store, Finest customer support from Maggie, Team Smile

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 13, 2017

User friendly. Videos helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2017

I have been a customer for a short amount of time but I can say that the level of customer service I received is unparalleled. Plus, their product is fantastic! If you want to see how it works for us: https://the-collectory.com/

Using app

12 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2017

Awesome. Just started but super easy to set up for sure! Maggie was helping me and she is not only friendly and EFFICIENT, she's also funny. Great work guys. Thanks for the amazing support and great product.

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 11, 2017

awesome awesome awesome 5 star app

Store

Styor

Using app

11 minutes

Total reviews

10

Average rating

4.5

5 / 5 Share

May 9, 2017

Great app with an awesome customer service team behind it that will answer any of your questions. Our customers are loving the program so far and we just started 2 days ago! Definitely will help to build a returning customer base and allow loyal customers to gain benefits for being awesome. Check out our website; www.bottleneckgallery.com thanks =)

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2017

Our customers love their Jar Bucks reward points! Our rewards system entices people to create accounts on our web page. This is great for capturing website traffic info that can be used for automated marketing. In addition the points all us to execute great win back campaigns after customers have not purchased for an x amount of time.

Using app

7 months

Total reviews

5

Average rating

5.0

4 / 5 Share

May 2, 2017

I'd give it 5 stars if there is a way that each email came in got sent to an autoresponder. Other than that it's great.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 2, 2017

Great App! Easy to setup and use.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2017

So far the app has been easy to use and very straight forward to implement. Top help and information from Stuart Arsenault, what a guy. Don't be afraid to ask them questions.

Using app

20 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 30, 2017

Works great, I'll be updating the review if experience changes

Store

Javazen

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2017

This App is not only great for my Store but for promoting brand awareness.

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

April 28, 2017

I have had a really 'sweet' experience with this App. I was trying to do a referral program tied to a subscription and I could not marry the two apps. Hendrik d'Ailly was most helpful and gave me a solution which I would never have thought about. Cannot tell you how impressed with the prompt service too. If you are not tech savvy, like me, they will hold your hand and gently guide you. Thank you SWEET TOOTH and Henry in particular.

Using app

25 days

Total reviews

2

Average rating

5.0

2 / 5 Share

April 26, 2017

It has great options for free plan. The problem is that to customize the "Spending Points Coupons" you have to pay. It is no problem if your webpage is in English, but if you have it in another language it is not fair. Non usable in free plan for webpages in other languages.

Store

Nutreva

Using app

About 2 hours

Total reviews

2

Average rating

2.5