Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,624
Reviews
Chart
#41
Shopify

All reviews

5 / 5 Share
Oct. 9, 2019

Doug, was amazing. I got some great support and was very patient with me while we tried to solve everything out. I would definitely recommend using Smile

Store Using app Total reviews Average rating
Theodent Toothpaste 6 days 1 5.0
Developer Reply

Thank you for the five star rating! We're happy our Support team was able to help get everything sorted. We really appreciate the recommendation. ๐Ÿ™‚

5 / 5 Share
Oct. 8, 2019

This app provides Great Customer Service! Maggie was responsive and fixed the issue I was having immediately!!

Store Using app Total reviews Average rating
Shop Juni About 1 month 2 5.0
Developer Reply

We're so happy you're loving our Support team! ๐Ÿ˜„ Thanks for the five stars!

1 / 5 Share
Oct. 7, 2019

So bad that such an app can not be used in another language than English. Obviously, it isn't stated anywhere before you start to setup everything.

Store Using app Total reviews Average rating
La Bombilla 19 minutes 9 3.7
Developer Reply

Thanks for the feedback! We've sent an email your way ๐Ÿ™‚

5 / 5 Share
Oct. 3, 2019

What a nice app!! It is very easy to get started and use this app. It is also a very nice looking app. You can definitely download this app, you will be happy!

Store Using app Total reviews Average rating
The Silver Goose About 15 hours 3 5.0
Developer Reply

Thank you so much for the five-star review and the recommendation to others! ๐Ÿ˜ƒ

5 / 5 Share
Sept. 26, 2019

Great program, easy to use and customer friendly - Tactical Gear Australia www. tacticalgear .com.au

Store Using app Total reviews Average rating
Tactical Gear Australia Over 1 year 2 5.0
Developer Reply

Thank you so much for your 5-star review! We're so glad you're enjoying our app! ๐Ÿ˜Š

5 / 5 Share
Sept. 25, 2019

Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.

Store Using app Total reviews Average rating
inkbox tattoos About 3 years 3 5.0
Developer Reply

Thank you so much for your 5 star review! We really appreciate it! ๐Ÿ˜Š

5 / 5 Share
Sept. 23, 2019

This app is absolutely amazing. Their customer service is exceptional as well. I highly recommend this app for rewards your customers.

Store Using app Total reviews Average rating
Meraki Wellness LLC 9 days 1 5.0
Developer Reply

Hey there! Thank you for your review! We're so glad that support was able to help! ๐Ÿ˜Š

5 / 5 Share
Sept. 12, 2019

App works exactly as described. Haven't had any issues. Customer support has been extremely responsive and helpful. Would highly recommend!! Maggie is the best! :)

Store Using app Total reviews Average rating
Bully Bunches 4 months 10 4.3
Developer Reply

Thanks so much for the five-star review! We're so happy to hear that you've had a great experience chatting with our Support team. ๐Ÿ˜ƒ

5 / 5 Share
Sept. 9, 2019

Great Rewards app! Easy to naviagate through the Dashboard. I love the optional Customization settings.

Store Using app Total reviews Average rating
The Golden Dandelion 5 days 4 4.8
Developer Reply

Thank you for the five-star rating! Our design team will be happy to hear that you've found it easy to navigate. ๐Ÿ˜ƒ

5 / 5 Share
Aug. 29, 2019

Love this app! Our customers are more willing to come and buy now that they are rewarded each time. Couldn't have asked for a better rewards app. Easy to use and integrate.

Store Using app Total reviews Average rating
Trekell Art Supplies About 1 month 6 5.0
Developer Reply

Thank you for the five star rating! We really appreciate it! ๐Ÿ˜„

5 / 5 Share
May 1, 2024

She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars โ˜…โ˜…โ˜…โ˜…โ˜…

Store Using app Total reviews Average rating
COKODIVE Over 6 years 9 5.0
Developer Reply

Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)

5 / 5 Share
Aug. 26, 2019

My customers have really enjoyed earning rewards. I only recommend having a more visible advertisement on my website so people will know it's available.

Store Using app Total reviews Average rating
Renee's Boutique LLC 5 months 3 4.3
Developer Reply

Thank you so much for the 5-star review, and for your feedback! We love hearing suggestions like this! :)

5 / 5 Share
Aug. 21, 2019

super easy app to setup and customer service is great, TESS is amazing, thank you for all your help. Coolest app for rewards and points.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the five-star review! We're so glad to hear our Support team was able to help :)

3 / 5 Share
Aug. 20, 2019

I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response

Store Using app Total reviews Average rating
jgroasting.com 5 days 1 3.0
Developer Reply

Thank you for your feedback! We've sent you an email :)

5 / 5 Share
Oct. 18, 2022

Support has been amazing. This app is so easy to use and works seamlessly. I've had it for several months now, and many customers are cashing in on their rewards.

Store Using app Total reviews Average rating
Developer Reply

Hi there! Thank you so much for your 5 star review! We're glad support was able to help out :)

1 / 5 Share
Aug. 16, 2019

The customers services is horrible. I been asking help for a simple fix and they just don't want to help me at all. How dissapointing considering the price of the apps

Store Using app Total reviews Average rating
Bijoux Medusa 3 months 15 3.4
Developer Reply

Thank you for your feedback! We've sent an email your way :)

1 / 5 Share
Aug. 12, 2019

Too expensive. Requires educating customers over and over again. Not easy to understand how to use code. Most customers place it in the "Notes" box during checkout requiring website owner to manually apply the discount. Will most likely delete this app within the next week.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the feedback! We've sent an email your way for more information. :)

5 / 5 Share
Aug. 6, 2019

so far no problems , very easy to work with and install. we are looking foreward to seeing results .

Store Using app Total reviews Average rating
Developer Reply

Thanks for using our app, and for leaving us a five star review! ๐Ÿ™‚

5 / 5 Share
Aug. 2, 2019

This app has been incredibly easy to navigate and set up. We launched on our site within 3 days of downloading the app. Customer service is impeccable! Tess has been so responsive and so gracious anytime I have a question about a feature. Definitely recommend this app! Now I know why they call it "Smile" ;)

Store Using app Total reviews Average rating
Mom Culture 10 days 1 5.0
Developer Reply

๐Ÿ˜„ We're so happy you've had such a great experience using our app and chatting with our team. Thanks so much for the five-star review!

5 / 5 Share
July 29, 2019

We take pride in customer experience and we wanted to give something back to our customers and show them how much it means to us both their trust and loyalty towards our company. Smile.io helped us express and implement this gratefulness and it didn't take long till our customers started using the app. More specifically, the app incentivised them to interact more with our company and in some cases, this interaction increased the order frequency as well. Now, I'm not sure if this will make you more money but to us, additional sales from such app, although highly welcome, they definitely come second in our priorities. It's of great importance to us to build a great relationship with our customers and the smile app assisted us in giving them the feeling that their trust is mutual, which was our goal ever since we installed it. A great app overall. On the plus side, customer service is awesome even when you have a lower tier plan. Props to Maggie for her excellent support.

Store Using app Total reviews Average rating
Seven Potions 6 months 8 4.5
Developer Reply

Wow! Thank you for the amazing and thoughtful review. We really appreciate you taking the time to write it, and leaving us a five-star rating. ๐Ÿ˜Š

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