Smile: Loyalty Program Rewards
All reviews
Great program. Cant wait to get it up and running properly.
My customers and I love this app for my online reward program! Not to mention the support team is SUPER helpful!
I had a small issue intializing the app. Mohsen and Maggie solved it in 10 minutes through the live chat. So nice to see professionals like them. Thanks a lot guys and when we will earn billion of dollars thanks to you I'll keep you in mind for sharing some. ahah ! Thanks
The customer service is top of the line with this app. A great way to help customers feel like they belong! Love it so far, thanks!
I can't say enough amazing things about the customer service and program abilities within this app that allow for your customers to be rewarded! Finally an all-in-one place to reward repeat customers and referrals. The chat support is AMAZING and Mohsen was beyond helpful with assisting me in setting up my Spending Rules and much more. Thank you Smilke,io and Mohsen for making me confident in this reward program for my customers! You the real MVP!
I love everything about this app easy to install and does what it said it would do. And thank you Daisy Dioquino very helpful.
I have had this app for awhile and always ran seamlessly. Recently my customers were reporting an issue and I wasn't sure how to fix it. IMed the app. Maggie responded almost instantly and fixed my issue in less than a minute. Great app. Great support.
What an amazing app! I love the rewards program because it gives customers the incentive to return and to market your store for you! Referrals are awesome!
Hi Everyone, I just installed the app and i got some assistance from stuart and thus far it is going well. It isn't too hard to setup at all and staff helped me out with my questions. Best of luck to everyone else
Super easy to setup and install. We were able to install and setup the program within 20 minutes. (Note: We did download Smile's whitepapers on setting up a referral/rewards program so we knew what we wanted to do ahead of time). Support is fantastic too! I had an issue logging in the next day which required the developers to code and release a fix - and they did so within minutes (fastest development and release I have ever seen)! The only reason for the 4 stars instead of 5 is we are on the free plan which limits us from being able to connect with Mailchimp to keep customers updated on their rewards points. We will likely move to a paid plan by mid-year, but it would be really helpful if the free plan allowed us to add our logo and connect with Mailchimp as a base (i.e. allow 2 app connections on the free plan vs 1). Local small businesses need a starting point that works so they can generate enough revenue to grow into your paid plans. Just something to consider
Great app - works very well, seems to encourage customers to like, follow, share & review :)
Be careful installing this app, as they will add code that won't uninstall when you leave. Combine their sloppy attitude with the deep access they ask for, and it becomes a no-go.
Great App. Really easy to use. Customer uptake it very high.
I’ve been wanting to implement a rewards type program for some time and this app is it! Our customers love this program.
Prompt customer service and does what it needs to do. Thanks, Maggie!
great app to turn customers into repeat customers
Great support. Always answer swiftly and go the extra mile. Good app with plenty of functionality they are working to expand further.
What a cool app! I had issues understanding how to use it and a representative spent 30 min over a video conference with me. I am amazed at all that this app can do. Thank you for showing me how to use the app. Elke (a happy customer)
Cool app. UX is great. It seems quite pricey for the paid aspects
Better than sweet tooth so far
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