Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,521
chart
#29
All reviews
Rating Breakdown
Review RSS Feed
May 20, 2024
A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.
Thank you for your feedback. We are glad that you can see an improvement in the app!
May 20, 2024
We have had nothing but great experiences with the app! The customer service is exceptional. Karen was so incredibly helpful, fast and easy to work with!
We are so glad you found Karen to be helpful (we think she's great too!) We are looking forward to watching your program thrive!
May 20, 2024
Thank you for your review! We are glad you're enjoying the app :)
May 19, 2024
The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!
Using app
About 4 years
Total reviews
1
Average rating
5.0
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
May 18, 2024
Andreandana was very helpful and resolved our problem quickly, thank you so much!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
May 18, 2024
Great experience with Joana today! She was VERY helpful in getting me all set up with the rewards program! Thank you so much!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
May 18, 2024
very fast response
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
May 17, 2024
Lynn was very helpful! I am just getting started with the app and she was able to help me get started on the right foot! She took a lot of time to answer ALL of my questions and even helped me with an update I was having trouble with on my website. She was incredibly patient and went above and beyond!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
May 16, 2024
quick response.
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
May 16, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
May 15, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 ✨ The Smile Support Team ✨
May 14, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Lynn & ✨ The Smile Support Team ✨
May 14, 2024
Thanks so much for the 5-star rating! Much appreciated🙏 Lynn & ✨ The Smile Support Team ✨
Sept. 3, 2024
We are revamping our program and everyone here has been very helpful on how to achieve the best results. I am a visual learner and they send videos that make it so easy to understand.Thank you!
We are so glad to hear the videos helped! We look forward to watching your program thrive :)
May 13, 2024
Helpful customer service.
We are so glad to hear our customer support was helpful. Thank you for your review :)
May 13, 2024
Fantastic customer support.
We love to hear that our customer support is fantastic! Thanks for your lovely feedback :)
May 13, 2024
I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.
Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)
May 13, 2024
Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨