All reviews

Rating Breakdown

  • 5
    91% (3,780 ratings)
  • 4
    6% (237 ratings)
  • 3
    1% (52 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 91% (3,800)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2025

The support we have received from Smile has been outstanding! Any little issue we have come across or question we have has been dealt with in a kind and efficient manner. Shoutout to Shelby & Erin for the awesome help we received recently!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this review! We're so glad to hear that you had a great experience with Shelby & Erin 🤩 Looking forward to continuing to support your success 💖 - Smile Team 🌟

5 / 5 Share

June 24, 2025

The staff (Lynn) very helpful and responded quickly. Thank you.

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We think Lynn's pretty great too 🤩 Don't hesitate to reach out in the future if you ever need anything! - The Smile Team ✨

5 / 5 Share

June 24, 2025

Great app - so many different ways to reward customers and easy to set up. Amazing customer support!!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with the team and that you and your customers are enjoying Smile 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team✨

5 / 5 Share

June 24, 2025

Thanks Lynn!

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

So glad you had a great experience with Lynn! Thanks for leaving this review 😊 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

June 24, 2025

Review is for Jade's service, not the app yet, as I do not yet have enough experience with it to leave a review. I didn't realize we could now integrate the app into our In store POS, which was my (and my customer's biggest frustration) about the app and why I have not yet upgraded to a paid version. I appreciate Jade sending clear instructions on how to integrate this. Time will tell with how well it works in store!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

June 24, 2025

Makkelijk in gebruik, vriendelijk te woord gestaan bij vragen

Using app

About 1 hour

Total reviews

12

Average rating

4.9

5 / 5 Share

June 23, 2025

App works amazing and customer service helps a lot!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 🤩 It was a pleasure assisting you! Shelby - Smile Team✨

5 / 5 Share

June 22, 2025

Smile is great for customers and their customer service team is helpful

Store

Tezumi

Using app

Over 2 years

Total reviews

7

Average rating

2.7

Developer Reply

Thank you for your review, we sincerely appreciate it! - Smile Team 🌟

5 / 5 Share

June 21, 2025

A great app at a reasonable price point. It was easy to set up and customer service is truly the best I've ever experienced. Incredibly helpful and seems to be available night and day. Amazing!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We couldn't be happier that you took the time to leave this review! Looking forward to continuing to support your success 💖 - Smile Team 🌟

5 / 5 Share

June 20, 2025

Excellent customer service—fast, friendly, and always helpful. The loyalty points system is incredibly easy to set up and manage. Highly recommend for anyone looking to boost customer engagement!

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for leaving a review! We are glad that you find the Smile team helpful :) Let us know if there is anything we can do for you! Smile Team ✨

5 / 5 Share

June 19, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate you for taking the time to leave this rating! 💖

5 / 5 Share

June 19, 2025

The setup was incredibly easy. I was able to implement several features that my customers had requested in a short amount of time. Ezra was also fantastic to work with whenever I needed extra assistance. Thank you so much!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving a review! We agree that Ezra is indeed excellent! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

June 19, 2025

Lisa was very helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Smile has been great to work with and my customers love the loyalty rewards program. Highly recommend this app.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We really appreciate it 💛 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

June 19, 2025

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 - Smile Team ✨

5 / 5 Share

June 18, 2025

Works great and with great support/customer service.

Using app

Over 6 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

June 18, 2025

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 - Smile Team ✨

5 / 5 Share

June 17, 2025

Amazing customer service from Hannah. Smile works WITH small business - not against which is amazing these days. Appreciate all you guys do!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We think Hannah's pretty amazing too 🤩 Don't hesitate to reach out in the future if you ever need anything! - The Smile Team ✨

5 / 5 Share

June 17, 2025

Cole was so helpful as we had to reset our system due to an update with our loyalty program. He walked me through every step of the way and assisted, which we appreciate as busy small business owners.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

June 17, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖