Smile: Loyalty Program Rewards
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Lynn was so helpful!! Thank YOu
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Thank you so much for taking the time to leave this 5-star rating 💖 We really appreciate it! - Smile Team✨
Service rapide :D très satisfaite
Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider ! Lisa - Smile Team✨
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🙂 - Smile Team ✨
The Smile.io app is great. Their support team is simply amazing! We have really enjoyed our experience.
Thank you so much for your review! It's was lovely to chat with you! - Angie & the Smile Team ✨
Very efficient and timely with help.
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. - Smile Team ✨
Smile Rewards works well!
Thank you for your review! Our support team have reached out to see if there is anything else we can assist you with :)
Great customer service from the team at Smile. Fast and detailed reply. My customers love using the rewards program. It's a great purchase incentive.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. - Smile Team ✨
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Excellent team and support. When I had issues, I contacted them, and they responded swiftly and effectively, going above and beyond to assist. They also proactively helped me set up my rewards and improve the app. Additionally, they offered valuable advice on managing the situation. That’s why I strongly recommend them. They're a great team, and I look forward to continuing our collaboration.
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Really easy to set up and helpful customer services.
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Support is always very helpful and prompt in their response! We've had a great experience with this app.
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad we could help ☺️ - Smile Team ✨
Simple and intuitive app. Support is friendly and helpful. Recommend.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
not great. it seems they hide the fact that nothing seem to be included in the $49 option so you have to upgrade to $199. I think being more up front with customisations and what you get ie no landing page, no links, nothing. The reason i wanted this ... which i thought was common sense... was so that the the app would sync to a landing page and work smoothly ie for better customer / shopper satisfaction. I hoping that the app may change my mind and we will stick with it . Smile have since got in contact and suggested options so I will test these and test the app.
Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!
We discovered that more than 12,000 discount codes were created through this app and then published on coupon websites for anyone to use. Nobody ever warned us this was happening. It’s obvious someone hacked or exploited the referral program, but instead of helping, support didn’t even apologize or offer a solution to delete or block these codes. This is unacceptable for a platform that should be protecting merchants, not leaving us exposed to abuse. If you value your store and revenue, think twice before trusting this app.
Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!
The whole Smile team was incredibly accomodating, making contact regularly and checking in to see how things were going. Amazing customer service!
Thank you for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩 - Smile Team ✨
As I relaunch my skincare business, the Smile rewards program makes it so much easier to connect with my customers and build lasting trust. As a new business owner it’s easy to use and my customer service rep was very kind and helpful.
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Super fast and helpful responses are always standard. Thanks Smile for the great service!
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad we could help ☺️ - Smile Team ✨
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