Smile: Loyalty Program Rewards
All reviews
Review RSS feed
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
I'll be honest with you, as a small business owner trying to wear a million hats I lost track of just how valuable this program has been for us until recently. And when I opened up the details and saw just how many of our customers are using it, it speaks for itself. To be honest, we almost canceled this service because the rates seem daunting when you first look at them. But when you compare it to the incremental revenue that it drives, it does pay for itself fast and then generates a great ROI. Also the customer service has been terrific!
Thank you so much for your thoughtful review! We're thrilled to hear how valuable the program has been for your business and that the customer engagement and ROI have really shown through. We're also so glad you've had a great experience with our support team — we truly appreciate your feedback! 😊 — Smile.io Team ✨
Customer service was excellent. Even though I wasn't able to achieve what I needed to, I was guided through different ways to get the same outcome from an experienced customer service representative. Thanks!
Thank you so much for your kind words! We're really glad to hear that our team was able to guide you toward alternative solutions, even if the original approach wasn’t possible. We truly appreciate you taking the time to share your experience! 😊 — Smile.io Team ✨
Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨
Erin is super helpful, now on a few occasions ive needed help and ive had chat conversations with her. They really do put their customers 1st!! Highly recommend Smile Till next time, thanks Jo - Chop n Grow
Thank you so much for your kind words 💛 We're delighted to hear that Erin was able to provide such helpful support. We’ll be sure to share your lovely feedback! 😊 - Smile.io Team ✨
Een hele fijne app met geweldige service! We zijn uitstekend geholpen door Joana, die ons stap voor stap begeleid heeft bij het juist instellen van alles.
Good app
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. Smile Team ✨
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
great customer service!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨
Very quick and helpful!
Thanks so much for the review, we're happy to help! - Smile Team 🌟
Andrea was great to work with. Smile earned the business of a very happy customer... That is all because of her professional communication, positive attitude and great customer service skills
We appreciate your feedback, and we're glad we could help! - Smile Team 🌟
Amazing and quick support, even on a weekend! Highly recommend!
Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our customer service team. Your recommendation means a lot to us! 😊 - Smile.io Team ✨
Thank you so much for taking the time to leave this review 💖
Great, responsive support team. I dealt with Erin who was super informative
Thank you so much for taking the time to leave this review 💖 -Smile Team
Apps need to work how you need them too. When they dont you need to know why. The support from this team was excellent in discovering why something wanst working and letting me know so I can change the right settings. Having a REAL person to interact with was more helpful than any AI.
Thank you so much for taking the time to share this thoughtful review! 💛 We completely agree — apps should work the way you need them to, and when something isn’t behaving as expected, clear answers make all the difference. We’re really glad our team could help uncover the issue and guide you toward the right settings. And it means a lot to hear that having a real person there to support you made such a positive impact! 😊 - Smile.io Team ✨
Lynn was fantastic and answered my questions immediately. Shes great!!!
Thank you so much for your wonderful feedback! 💛 We're thrilled to hear that Lynn was able to help you right away — she really is fantastic! We’ll be sure to share your kind words with her 😊 - Smile.io Team ✨
Joana was amazing on the onboarding process. Best Loyalty Program!
Thank you so much for the amazing review! 💛 We're thrilled to hear that Joana made your onboarding experience such a great one. Your kind words mean a lot, and we’re so glad you’re enjoying the loyalty program! 😊 - Smile.io Team ✨
Really good app and really helpful customer service
Thank you so much for your kind words! 💛 We're really glad to hear that you’re enjoying the app and had a great experience with our customer service. We truly appreciate your support! 😊 - Smile.io Team ✨
Un developpement réalisé 24h aprés une suggestion de ma part, Excellent !
Merci beaucoup pour ton retour ! 💛 Nous sommes ravis d’apprendre que ta suggestion a pu être développée aussi rapidement. Tes idées et ton soutien comptent énormément pour nous ! 😊 - Smile.io Team ✨
We decided to launch our first loyalty programme alongside our Black Friday campaigns this year and after a bit of research, we landed on Smile as the best option. It’s only been around a week since we launched but so far we have been delighted by the results! The app is really simple to set up and you can be up and running in just a few minutes with a basic set up. Customers started to engage with the programme straight away and we are already seeing customers starting to redeem their reward and we have just received our first referral! The support team at Smile have been incredibly helpful, first in arranging a demo call to walk me through the app and it’s features, which was super helpful when making a decision. They have also been incredibly helpful in answering any questions I have had along the way. A special thanks to Andrea and Cole for all of there support – they have both been superb. Overall very pleased with he app so far and can’t fault the customer support. Would highly recommend!
Thank you so much for the amazing review! 💛 We're thrilled to hear how smoothly your loyalty program launch has gone so far — from quick setup to customers already engaging, redeeming rewards, and sending referrals — and we're so glad that Andrea and Cole were able to support you every step of the way. Your recommendation means a lot to us! 😊 - Smile.io Team ✨
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.