Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,157
chart
#57
All reviews
Review RSS Feed
June 5, 2025
As a small business, staying on budget is important—and Smile made it easy. Their team helped me upgrade my loyalty program with a plan that fit my needs and budget perfectly. They were incredibly responsive, answering all my questions and making the whole process smooth and stress-free. I highly recommend Smile for anyone looking to build a strong, customer-friendly loyalty program!
Thank you so much for your thoughtful review! 💛 We’re so happy to hear that our team could help you find the perfect fit for your loyalty program — and your budget! Supporting small businesses like yours is what we’re all about. We’re here whenever you need us, and we’re cheering you on as you grow! 🚀✨ – The Smile Team ✨
Aug. 6, 2025
UPDATE: We have been using Smile for several months now, and we're SO happy with the program, but above all I want to give a huge shoutout to our account manager, DAVID WYATT!!! He goes above and beyond for us on a regular basis, and is always there with the quick responses to help us in a pinch. Truly a fantastic experience overall, and I could not recommend Smile more. Jade was very helpful and provided great follow-up to my question.
Thanks so much for your lovely feedback! 💛 We're so glad to hear that Jade was helpful and followed up with you — she’s a gem 💎 If you have any more questions down the road, we’re always just a message away! – The Smile Team ✨
June 5, 2025
I was having issues with the app and emailed customer service. Honestly, I never expected to receive a response, but 5 minutes after I emailed, I got a response from Shelby and she was so helpful and thorough. Turns out the error was on our end, but the customer service was great.
Thank you so much for the kind words! 💛 We're thrilled to hear Shelby was able to help so quickly and thoroughly — we’re lucky to have her! Don’t hesitate to reach out again if you ever need anything. We're always here for you 💬✨ – The Smile Team ✨
June 5, 2025
Very intuitive app, works from day 1 with no friction. Its very user friendly but most importantly, I had a few doubts to resolve and in a world right now where you only get answers from faulty AI assistance, their customer service was on spot, fast and most importantly... HUMAN! Shout out to Erin for being a wonderful help for us
Thank you for sharing your review! We're so glad you are finding the app easy to use, and we're happy to help any time you need it 😊 - Smile Team 🌟
June 4, 2025
Highly recommend this app to any company looking to grow their loyalty and rewards program. Very easy to integrate and easy to use!
Thank you for taking the time to leave us this review! Looking forward to continuing to support your success 💖 - Smile Team 🌟
June 4, 2025
Thank you for your review, we sincerely appreciate it! - Smile Team 🌟
June 4, 2025
Thank you so much for the 5-star review! 🤩 Don't hesitate to reach out again if you need anything! - Smile Team ✨
June 4, 2025
Erin and Ezra were are great help! Love the prompt response from the team
We couldn't be happier that you took the time to leave this review, thank you! - Smile Team 🌟
June 4, 2025
We've been working with Smile.io since 2020, and the experience has always been seamless. Ezra and Andrea have been especially helpful, responsive, kind, and genuinely supportive. It's great to work with a team that truly cares. Highly recommend Smile.io and their incredible support team!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra and Andrea 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
June 3, 2025
Good for point tracking and rewards as long as you have everything set up exactly as needed before issuing any points or rewards. Many limitations with rewards that support did not have a solution for. Hard to make any adjustments or updates to rewards once they are in place and running.
Thank you for your feedback here, we really appreciate it. Someone has reached out internally to address these issues and come to a solution for you.
June 3, 2025
Great customer service. Erin answered all of my questions- with patience and care. So happy we are using Smile!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
June 3, 2025
It's the best app for loyalty and VIP membership programs! The support team is also the best. Highly recommend!!
Thank you so much for the 5-star review! We sincerely appreciate it 🤩 Don't hesitate to reach out again if you need anything! - Smile Team ✨
June 3, 2025
Muy contento con la aplicacion. Cumple su cometido y es facil de usar
Muchas gracias por tomarte el tiempo de dejarnos esta reseña 💖 Si necesitas ayuda, no dudes en contactarnos 😊 - Smile Team ✨
June 2, 2025
have been using Smile for a number of years now. Great feature, excellent support. I can't be happier.
We couldn't be happier that you took the time to leave this review! Looking forward to continuing to support your success 💖 - Smile Team 🌟
June 1, 2025
App provides upsell value and support is super helpful and responsive.
Thank you for sharing your review! We love that you're seeing the value in using our app on your store 😍 Smile Team 🌟
May 30, 2025
Does everything it should!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
July 7, 2025
Lynn provided fantastic customer service !
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
May 30, 2025
The app is amazing and the customer service I got from Jade was great!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
May 30, 2025
Thank you so much for taking the time to leave this rating! We really appreciate it 💖