Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,523
chart
#29
All reviews
Rating Breakdown
Review RSS Feed
April 21, 2024
fast response and great customer service.
Thank you so much for leaving this review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us! - Smile Team ✨
April 21, 2024
easy to use
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 19, 2024
Fast and easy. The customer service team very effective and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 19, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 18, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 18, 2024
Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 17, 2024
The app is easy to use and the support, specifically Jade, is very helpful.
Thanks for leaving a review! We agree that Jade is indeed helpful 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 17, 2024
We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month. Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services. So long as Smile keeps offering this outstanding service, they have a dedicated customer in us! Thank you!
Thanks for leaving a review! We agree that Joana is indeed fabulous 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
May 24, 2024
Top service from Hannah :)
Thank you for your lovely review. We are so glad Joana was able to assist you!
Sept. 18, 2024
Good app but doesn't allow for free shipping for members as an option so I had to add another app to facilitate this. Staff were helpful.
We are so happy to hear that you had a friendly chat with our team :) We look forward to watching your program grow!
April 16, 2024
I'm a new user about this app. Great service, fast response! Appreciate it:)
Thank you for your review. We are happy to hear you had a speedy response to your questions!
April 16, 2024
Helpful customer service
Thank you for your lovely review. If you have any other questions we will be happy to help!
April 16, 2024
Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme. The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.
Thank you for your review and feedback about our pricing - we appreciate your honesty. We are really happy to hear that Joana gave you some great service!
April 15, 2024
Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!
Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)
April 15, 2024
They have good customer support and a lot of valuable documentation to help you set up your rewards program. Jade helped me a lot!
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨
April 18, 2024
It’s good
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
April 12, 2024
The smile support team is so responsive and helpful. They answer every question and ensure our problems are solved.
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
April 12, 2024
I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
April 17, 2024
Easy to use and works as intended. Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!
Thank you so much for the 5-star rating 💖
April 11, 2024
Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩