All reviews

Rating Breakdown

  • 5
    91% (3,867 ratings)
  • 4
    6% (238 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 91% (3,849)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2025

It was easy setup but difficult to integrate on my shop. Customer service was great!!!

Using app

About 22 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for taking the time to leave us a review! We're happy to glad to hear that our team was able to help with any tricky parts you ran into 💖 - Smile Team✨

5 / 5 Share

July 2, 2025

Smile has integrated really nicely with our website and it has been a pretty seamless set up. When required, the support team answered clearly and took the time to ensure that I had all I needed.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're happy to hear that you've had such a smooth experience so far! 💖 - Smile Team✨

5 / 5 Share

June 30, 2025

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate you for taking the time to leave this rating! 💖 - Smile Team✨

5 / 5 Share

June 30, 2025

Very Happy! Great support team!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave a review! And we're so glad that you're so happy with Smile and that you've had a great experience with our support team 😊 Looking forward to continuing to support your success 💖 - Smile Team ✨

5 / 5 Share

June 27, 2025

Thanks to Smile, we've been able to implement a solid customer loyalty program. The app is stable, reliable, and easy to use, and the customer service is exceptional. Jade helped us a lot with setting up the app.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We are thrilled to hear that you had a wonderful experience with our team! 💖 - Smile Team

5 / 5 Share

June 27, 2025

Our customers love earning rewards...great customer service too if you ever have an issue!

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! Your support means the world to us and we are truly grateful. - Smile Team

5 / 5 Share

June 27, 2025

Store

Dropps

Using app

Almost 8 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to give us a 5-star rating! We truly appreciate it! - Smile Team

5 / 5 Share

June 27, 2025

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to give us a 5-star rating! - Smile Team

5 / 5 Share

June 27, 2025

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

We appreciate the 5-star rating! Thanks for your support! - Smile Team

5 / 5 Share

June 27, 2025

A Free Plan Gem with Stellar Support! Smile.io has been an absolute lifesaver for my store, even on the free version! It's incredible how much functionality is packed in, allowing me to start building a loyalty program without any upfront costs. But what truly sets Smile.io apart is their exceptional customer service. I recently ran into a tricky issue, and Angie from the support team was an absolute star. She was quick, incredibly helpful, and patiently walked me through the steps to resolve everything. It's rare to find such dedicated support, especially when you're on a free plan. Highly recommend Smile.io for any store looking to boost loyalty, and a huge shout-out to Angie for being so amazing!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving a review! We agree that Angie is indeed excellent 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

June 26, 2025

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We greatly appreciate you for taking the time to leave this rating! 💖 - Smile Team

5 / 5 Share

June 26, 2025

Great customer service. Responsive and helpful.

Using app

Over 5 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with the team 🤩 - Smile Team ✨

5 / 5 Share

June 26, 2025

It's an excellent app, very functional, and has exceptional customer service. Thank you.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave a review! And we're so glad you've had a great experience 💖 - Smile Team ✨

5 / 5 Share

June 26, 2025

Amazing support, great tool

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We're so glad that we could help! - Smile Team ✨

5 / 5 Share

June 25, 2025

Store

MAMOBOT

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate you for taking the time to leave this rating! 💖 - Smile Team✨

5 / 5 Share

June 25, 2025

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 - Smile Team ✨

4 / 5 Share

June 25, 2025

The app doesn't feature all the tools we need to start our loyalty program, but the support was really helpful and fast in resolving our problems.

Using app

28 days

Total reviews

5

Average rating

4.4

5 / 5 Share

June 25, 2025

The support we have received from Smile has been outstanding! Any little issue we have come across or question we have has been dealt with in a kind and efficient manner. Shoutout to Shelby & Erin for the awesome help we received recently!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this review! We're so glad to hear that you had a great experience with Shelby & Erin 🤩 Looking forward to continuing to support your success 💖 - Smile Team 🌟

5 / 5 Share

June 24, 2025

The staff (Lynn) very helpful and responded quickly. Thank you.

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We think Lynn's pretty great too 🤩 Don't hesitate to reach out in the future if you ever need anything! - The Smile Team ✨

5 / 5 Share

June 24, 2025

Great app - so many different ways to reward customers and easy to set up. Amazing customer support!!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with the team and that you and your customers are enjoying Smile 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team✨