Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,523
chart
#29
All reviews
Rating Breakdown
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April 5, 2024
I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩 Please don't hesitate to reach out if we can help with anything else. Cheers! - Smile Team ✨
April 5, 2024
Super fijne klantenservice!
Hartelijk dank dat u de tijd heeft genomen om een recensie voor ons achter te laten! Wij waarderen het enorm 🤩 - Smile Team✨
April 5, 2024
Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network. The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 4, 2024
Always available and always helpful!
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩 - Smile Team ✨
April 4, 2024
Very quick response and helped immediately! Loved the dog gifs - brightened my day.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)! Lisa - Smile Team✨
April 4, 2024
We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Jade & ✨ The Smile Support Team ✨
April 4, 2024
Amazing customer support that I received in the last few days from Joana and Brandon. Super useful and quick
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! ✨The Smile Team✨
April 4, 2024
Joana was super quick and helpful in helping me find answers to questions I had. Looking forward to using the app and seeing how it can help my business grow, I feel assured there will always be help available when required
Thanks so much for leaving us a 5 star review :) Yours in Loyalty, ✨ The Smile Support Team ✨
April 3, 2024
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
April 3, 2024
Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
April 3, 2024
App molto utile e servizio clienti ottimo! Thank you Jade!!!
Thank you so much for the 5-star rating 💖 Joana - Smile Team✨
April 3, 2024
Great support as always, thanks Andreandana!
Thanks for the kind words, we'll make sure Andreandana sees them! Take care! Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.
Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
Top notch customer service!
Thanks for leaving us a review! We're so glad to hear you think we're 'top-notch' 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again
Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to launching our program soon!
Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're here to help in any way we can 🤓 Best of luck with the upcoming launch! 🚀 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
April 1, 2024
Easy to use. Great support
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩 - Smile Team ✨
April 1, 2024
Shoutout to Andreandana, Brandon, Jade, and their team for their exceptional support during the process.
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 We think Andreandana, Brandon, Jade and the team are pretty great too :) - Smile Team ✨
April 1, 2024
Excellent customer service and an easy to use app
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩 - Smile Team ✨