Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,157
chart
#57
All reviews
Review RSS Feed
April 24, 2025
Erin was super helpful and patient in guiding me through the correct way to set up points. Really appreciate the support!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
April 23, 2025
Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨
April 22, 2025
Lynn provided great customer service. She answered all my questions completely and I left feeling really good using the Smile app. Thanks Again!
Thank you for taking the time to leave this review!
April 22, 2025
So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!
Thanks for leaving us a 5-star review! 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨
April 22, 2025
We appreciate you leaving this lovely review - thank you!
April 22, 2025
Great customer service, very cool people
Thanks so much for taking the time to rate us 5 stars! 🤩
April 22, 2025
Awesome customer support
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
April 22, 2025
Jade was super great!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
April 22, 2025
ging ultra einfach
Thanks for taking the time to rate us 5 stars! Smile Team✨
April 22, 2025
I tested more than a dozen plugins, and Smile is the best. It integrates all the functions I need. My customer success manager, Joana, is great and helped me solve many problems. She responded very quickly, was very professional, and taught me a lot of functions. Full marks
Thanks so much for taking the time to rate us 5 stars! 🤩
Feb. 12, 2026
Erin is awesome and quick to reply. Thanks!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
April 21, 2025
Good customer service, quick response
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
April 18, 2025
Great support
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
April 17, 2025
Prompt replies and helpful team!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
April 17, 2025
I’ve been using Smile.io for a while now and it’s been an excellent experience. The platform is user-friendly, well-integrated with Shopify, and offers a variety of customization options to create a rewarding loyalty program. What really stands out is the exceptional support from the team—responsive, helpful, and genuinely invested in our success. Highly recommended for any growing store looking to build strong customer relationships.
Thank you for leaving a review! It was my pleasure to help! - Joana and the Smile Team ✨
April 16, 2025
Excellent customer service from Andrea - fixed my problem right away!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
April 16, 2025
Jade was great help I'm not very techy and I was soon able to navigate my way around the app.
Thank you so much for taking the time to leave this review 💖
April 15, 2025
Smile has been a fantastic addition to our Shopify store! The loyalty program is easy to set up, highly customizable, and integrates seamlessly with our POS and online store. We’ve seen increased customer engagement and repeat purchases since implementing it. What really stands out is the customer support — responsive, helpful, and genuinely committed to solving issues quickly. We recently had a question about external order limits, and the support team went above and beyond to walk us through the process and manually adjusted our plan to fit our needs. I’d absolutely recommend Smile to other Shopify merchants looking for a reliable, feature-rich loyalty solution with top-tier support.
Thank you for taking the time to leave this thoughtful review - we appreciate it!