Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,526
chart
#29
All reviews
Rating Breakdown
Review RSS Feed
Feb. 5, 2024
It's working out fine - the customers seem to know what they're doing too
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Feb. 5, 2024
Agent responded timely and provided the information I needed really fast.
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Feb. 5, 2024
Excellent assitance, Jade was nice and helpful
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Feb. 4, 2024
easy to navigate!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Feb. 4, 2024
Excellent app!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 - Smile Team ✨
Feb. 3, 2024
She helped with information about the app.
Thanks so much for taking the time to leave a review! Don't hesitate to reach out if you have any questions. We're always here when you need us 🙌 - Smile Team ✨
Feb. 3, 2024
Great app, best features, and amazing support!
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶 - Smile Team ✨
Feb. 3, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 💖
Feb. 2, 2024
Joana sorted out my issue out in seconds. Great service.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 2, 2024
The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io. We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far. Thanks, Hugo Happy Dog UK www.happydoguk.com
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 2, 2024
The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 1, 2024
Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 31, 2024
Hello, The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.
Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you! Lisa - Smile Team✨
Jan. 31, 2024
Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie
Thank you for your review! I'm so glad that I could help :) Angie - Smile Team✨
Jan. 31, 2024
It's very app friendly, and easy to be used and navigate. Great choice/feature to be used for rewards program.
We are super glad you found that app easy to use! If you have any questions our support team would be happy to assist :)
Jan. 30, 2024
Thanks for your 5 stars! We hope you continue to enjoy the app :)
Jan. 30, 2024
i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.
Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)
Jan. 30, 2024
Effective and extremely useful help from Lisa. App is also very good, customisable and will no doubt improve sales long term.
Thank you so much for your kind words and for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨