Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,156
Reviews
Chart
#53
Shopify

All reviews

5 / 5 Share
May 13, 2025

Great app and great support staff, super helpful with my issue.

Store Using app Total reviews Average rating
Obviously Apparel Almost 6 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 - The Smile Team ✨

5 / 5 Share
May 12, 2025

They helped me alot especially Angie, Thanks to all team.

Store Using app Total reviews Average rating
Calgary Vape Store 4 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We happy Angie was able to help 💖 - The Smile Team ✨

5 / 5 Share
May 12, 2025

Great customer service! Jade was very kind and helpful!

Store Using app Total reviews Average rating
Beachy Bubbles Bath Co Over 3 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! It was a pleasure assisting you 💖 - Jade & The Smile Team ✨

5 / 5 Share
May 12, 2025

Store Using app Total reviews Average rating
Trimix 2 months 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! - Jade & The Smile Team ✨

5 / 5 Share
May 12, 2025

Smile.io is working much better than our previous loyalty app and the response from team has been great. Thank You!

Store Using app Total reviews Average rating
The Clothing Cove About 1 year 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 - Jade & The Smile Team ✨

5 / 5 Share
May 9, 2025

Great app and features even with only using the free plan. I reached out for support with something and Shelby was very fast with responding and gave me great tips with detailed instructions on how to help me and it worked! I am satisfied and would recommend especially for small businesses who can’t afford an expensive plan but want to offer rewards to their customers.

Store Using app Total reviews Average rating
Home Inn Candle Company About 2 years 5 4.2
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
May 9, 2025

Store Using app Total reviews Average rating
ERI, Inc. Over 3 years 2 5.0
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
May 9, 2025

Complete functions and professional customer service

Store Using app Total reviews Average rating
REDTIGER Official 2 days 11 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

1 / 5 Share
May 8, 2025

The pricing and lack of features has gotten out of control. We are unsure how Smile calculates the 500 order threshold, but it is not accurate. Beware of the bait and switch for pricing and features that should be included but behind paywalls. You'll be paying $200/month shortly. We constantly get customer complaints how hard it is to redeem rewards. We have been loyal customers, but it is time to move on and I would bet many are looking for ways out.

Store Using app Total reviews Average rating
Developer Reply

Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!

5 / 5 Share
May 8, 2025

Great service especially from Joana, highly recommended

Store Using app Total reviews Average rating
BOKITTA Over 4 years 10 4.6
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
May 7, 2025

Store Using app Total reviews Average rating
Crystal Joys Over 8 years 2 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
May 7, 2025

Hannah, as the Merchant Experience Manager, was incredibly efficient and responsive, providing me with exactly what I needed in a timely manner. Her attention to detail and quick responses have positioned our account for a healthy future.

Store Using app Total reviews Average rating
MIELLE About 8 years 3 5.0
Developer Reply

Thank you so much for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
May 7, 2025

Store Using app Total reviews Average rating
The Loomia 5 days 16 4.8
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
May 7, 2025

Store Using app Total reviews Average rating
Beauty Affairs Hong Kong Over 1 year 3 5.0
Developer Reply

Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
July 14, 2026

This app has been fabulous. My customers are feeling rewarded and appreciated. The customer service is spot on! Love using this app.

Store Using app Total reviews Average rating
Botanical Bee Apothecary About 1 year 6 5.0
Developer Reply

Thank you, again!! We really appreciate you taking the time to update your review 💖 Don't hesitate to reach out if you have any questions. - Smile Team ✨

5 / 5 Share
May 6, 2025

So easy to use, best customer service. I would recommend this app

Store Using app Total reviews Average rating
Wetkiss Western Boots 3 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

4 / 5 Share
May 5, 2025

The team have been very responsive, and we look forward to the benefits of implementing the app.

Store Using app Total reviews Average rating
Camec 16 minutes 2 4.0
Developer Reply

Thank you for your review! Our support team have reached out to see if there is anything else we can assist you with :)

5 / 5 Share
May 5, 2025

very helpful team

Store Using app Total reviews Average rating
Whimsykel Designs 3 months 9 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
May 8, 2025

Really happy with Karens customer service in helping resolve an issue I had.

Store Using app Total reviews Average rating
Whiter Smile Almost 6 years 7 2.4
Developer Reply

Thank you for taking the time to leave this review. Our support team has reached out to learn more.

4 / 5 Share
May 5, 2025

I was upset about the costs with the app. Cole reached out and made everything better. He assured me and helped with the issues I was dealing with

Store Using app Total reviews Average rating
Sakoon Nutrition® 9 months 4 4.8
Developer Reply

Thank you for your review! We look forward to working with you closely :)

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