Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,526
chart
#29
All reviews
Rating Breakdown
Review RSS Feed
Jan. 23, 2024
Andrea was so wonderful and helpful!! quit and great service.
Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 23, 2024
Done. Great app and support from Brandon great.
Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 22, 2024
I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!
Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 22, 2024
Lynn is great! The app is amazing! Has really helped my business continue to grow.
Thanks for leaving us a review! So happy to hear that Lynn was able to help you and that Smile has helped your business grow. This is what we're here for :) Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 20, 2024
These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now. I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)
Jan. 20, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Jan. 20, 2024
loved the team, app and service, highly recommended
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Jan. 19, 2024
Great platform with a super helpful team. Our customers seem to love it!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 19, 2024
Extremely helpful!!!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 19, 2024
Very useful app, a great way to distinguish yourself from competitors and to increase recurring sales. Quick and useful customer support as well. Thanks!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 19, 2024
quick customer service! Lynn has been extremely helpful navigating some customizations!
Thanks for leaving a review! We agree that Lynn is indeed helpful 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 18, 2024
Excellent app and Jade was so helpful on customer service in helping us setting up the POS side of things :) Highligh recommend
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Jan. 17, 2024
Great customer service
Thank you so much for taking the time to leave this review 💛 We are happy our support team could assist! -The Smile Team✨
Jan. 17, 2024
Great communication and feedback from Lisa on figuring out this new system :) Really appreciate it!
Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :) -The Smile Team✨
Jan. 17, 2024
Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Jan. 17, 2024
Best experience!
Thank you so much for taking the time to leave this review 💛 Jade - Smile Team✨
Jan. 17, 2024
Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.
Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :) Yours in Loyalty, The Smile Support Team
Jan. 17, 2024
Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)
Thanks for your kind words! I'm really glad we were able to help :) - Angie, Smile Team
Jan. 16, 2024
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
Jan. 16, 2024
Very helpful and responsive customer service chat.
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨