Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,526
chart
#29
All reviews
Rating Breakdown
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Jan. 16, 2024
I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!
Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛 We are so delighted to hear that you have had great experiences with our support team 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨
Jan. 16, 2024
Great app! The team is efficient, understanding and really nice, don't regret using it!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Jan. 16, 2024
Great app for rewards with always helpful and fast customer service.
Thanks so much for leaving your review! I'm so glad we could help :) - Angie, Smile Team
Jan. 16, 2024
David was very helpful and so kind!
Thank you for your 5 star review! 🤩
Jan. 16, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 - Smile Team ✨
Jan. 16, 2024
Smile is simply the best Loyalty solution out there for Shopify. Great support
Thanks for the kind words about our app and our support team! They mean so very much :) Yours in Loyalty, The Smile Support Team
Jan. 15, 2024
The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!
Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :) Yours in Loyalty, The Smile Support Team
Jan. 15, 2024
Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Jan. 15, 2024
good
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 15, 2024
Definitely worth the automations and features ;-) Staff is friendly and helpful.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 14, 2024
So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Jan. 13, 2024
Great App Easy setup. Excellent customer service. Lynn has been most helpful!
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Jan. 13, 2024
Excellent product and AMAZING support!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 12, 2024
We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 12, 2024
Lisa was very helpful and very responsive. :)
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Jan. 12, 2024
My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile. There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance. So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions about how to use the program more! 💖 - Smile Team ✨
Jan. 11, 2024
Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 11, 2024
The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!
Thank you so much for taking the time to leave this review! We really appreciate it 🙌 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 10, 2024
Brandon helped me with my questions today. Very quick response time, answered my question simply and even gave me all the neccesary links to create a QR code to refer people to sign up whilst shopping in store. 10/10 service
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Jan. 9, 2024
looks good so fare, just installed it, very good immediate help even at 4am :).
Thank you for your kind review we are happy to help and try to deliver customer service when you need it. Please reach out if there is anything else we can help with. Cheers The Smile Team