Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,131
chart
#32
All reviews
Review RSS Feed
Nov. 13, 2024
very helpful replies
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Sept. 4, 2025
This whole program and reward experience is a simple and good idea, that my customers love. I've been using it for years and it's very smooth. Special thanks to Cole Breivik for his super quick responses and willingness to help.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩 - Smile Team ✨
July 18, 2025
Erin was a great help with very clear instructions. I kept looking in my email however for a response. I did not realize it would come in the app as well. Maybe a good idea would be to send it to both! Thanks!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Nov. 13, 2024
I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!
Thanks for leaving a review! We agree that Ezra is indeed awesome 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 13, 2024
Easy to use and super responsive and helpful customer service!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Nov. 13, 2024
Amazing experience. I am blown away by the fantastic and helpful customer service and the ease of setting up the application. I am so excited to get this program going!
Thank you so much for leaving us a review! It means the world to us 😊
Nov. 13, 2024
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Nov. 12, 2024
Great service, very quick to deal with issues, Lynn was great, professional and patient, solved a big problem I had, highly recommend this product!
We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))
Nov. 12, 2024
Excellent quick reply - thank you!
Thanks for taking the time to rate us 5 stars! Smile Team✨
Nov. 12, 2024
Andrea was quick to help and answer my questions regarding my account, and I appreciate her!
We are so glad Andrea was able to assist you! Thanks for your lovely review!
Nov. 12, 2024
We’re extremely satisfied with this rewards app. It’s user-friendly, and the support team is responsive and incredibly helpful. The entire experience has been seamless.
Using app
Over 1 year
Total reviews
2
Average rating
5.0
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨
Nov. 12, 2024
Fijne app. Doet wat je ervan verwacht. Goede klantenservice. Reageert snel en met duidelijke taal.
Hartelijk dank dat u de tijd heeft genomen om deze recensie achter te laten! We waarderen het enorm 💖 Neem gerust contact met ons op als u vragen heeft. - Smile Team ✨
Nov. 12, 2024
Thanks so much for taking the time to rate us 5 stars! 🤩 Smile Team ✨
April 30, 2025
Ezra Alamsyah provided excellent technical support. He was able to solve an issue that we had been having with in a flow email for days in about 10 min. Thank you Ezra and the entire Smile.io team. :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. - Smile Team ✨
Nov. 11, 2024
System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.
Nov. 11, 2024
We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally. The level of customer service has been outstanding, and it’s clear that the team truly cares about their users. This experience has given us confidence in the app, and we’re now considering upgrading to a paid plan. Highly recommend this app to any store owner looking for a reliable and user-friendly solution!
Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))
Nov. 11, 2024
Thanks so much for taking the time to rate us 5 stars! 🤩 Smile Team ✨
Nov. 10, 2024
Wonderful service. And super quick!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
April 28, 2025
Great customer service - love Smile! xx
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨