Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,271
Reviews
Chart
#38
Shopify

All reviews

5 / 5 Share
March 13, 2025

his is a very good app, and the staff resolved my issue with great patience!

Store Using app Total reviews Average rating
BIWAKO Jewelry 3 months 2 5.0
Developer Reply

Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
March 13, 2025

Very helpful response from Lynn when I had an issue with segmenting/flows for one of our loyalty tiers Very quick to respond and help me get to the bottom of my issue! Thanks for your help Lynn!!

Store Using app Total reviews Average rating
Adrift Clothing Over 6 years 6 4.8
Developer Reply

We really appreciate your review - thanks! :)

5 / 5 Share
March 12, 2025

As we continue to navigate and learn more about all Smile has to offer we continue to be wowed! The integration with Omnisend and Shopify truly simplifies the rewards program. Smiles customer service is great too! Cole and Shelby were a great team and resolved our issue! Looking forward to continuing to work with Smile.

Store Using app Total reviews Average rating
Marist MPorium Over 1 year 1 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
March 12, 2025

Been a great app so far, and Lisa in support helped us out quickly and efficiently. Awesome support and good integrations with shopify.

Store Using app Total reviews Average rating
Elijah's Xtreme Over 4 years 3 2.3
Developer Reply

Thank you for leaving this review! We are happy to hear you had great support when you reached out.

5 / 5 Share
March 12, 2025

Store Using app Total reviews Average rating
Patena Paris 10 days 4 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
March 11, 2025

They are a big help and are available 24/7. they are top rated for a reason

Store Using app Total reviews Average rating
LE AURA About 1 month 2 5.0
Developer Reply

Thanks for leaving us a 5-star review! 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨

5 / 5 Share
March 11, 2025

Shelby was amazing to work with as I set up my SMILE program—friendly, knowledgeable, and incredibly helpful every step of the way. She made the whole process feel easy and even fun. Five stars!

Store Using app Total reviews Average rating
Winter Water Factory 7 months 3 4.7
Developer Reply

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help☺️ - Smile Team ✨

5 / 5 Share
March 11, 2025

Excited to start this, Jade was really helpful in helping us. Look forward to seeing how it goes

Store Using app Total reviews Average rating
Alyve About 2 hours 3 5.0
Developer Reply

Thank you for leaving this review! We are thrilled you had great service from Jade.

5 / 5 Share
March 11, 2025

Jaded and Angie have been a great help in implementing this feature on our webshop. I find this app excellent—the customization is optimal, allowing for well branded pop-ups and effective loyalty program triggers. I highly recommend it.

Store Using app Total reviews Average rating
THE BARN Coffee Roasters 19 days 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions or need any assistance 🙂 - Smile Team ✨

5 / 5 Share
March 11, 2025

Joanna is very prompt and supportive. Thank you

Store Using app Total reviews Average rating
Yallamomz 7 days 1 5.0
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
March 11, 2025

We've used Smile for years and it has proven to be a popular loyalty program for our customers. Recently when upgrading our Shopify theme, their support were prompt in responding to my questions regarding this upgrade and what impact it could have, ensuring we were also integrating Smile in the best way going forward. Special thanks to Ezra who personally handled my support ticket.

Store Using app Total reviews Average rating
Base Camp Food Almost 9 years 7 5.0
Developer Reply

Thank you for leaving this review! We are thrilled you had great service from Ezra! =)

5 / 5 Share
March 9, 2025

We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.

Store Using app Total reviews Average rating
Detail Studio About 1 month 1 5.0
Developer Reply

Thank you for taking the time to leave this review - we are glad you're already seeing benefits!

5 / 5 Share
March 9, 2025

Friendly customer service resolved a minor problem with some of my customers' points. Thank you!

Store Using app Total reviews Average rating
Papershire Over 6 years 1 5.0
Developer Reply

We appreciate you leaving this lovely review - thank you!

5 / 5 Share
March 8, 2025

Lynn helped me for a long time and helped me figure everything out I needed to know! So thankful for her hard work and dedication she never left the chat!

Store Using app Total reviews Average rating
CLOVER About 2 months 7 5.0
Developer Reply

So glad you think Lynn is great - we do too!

5 / 5 Share
March 8, 2025

Very helpful customer service - actually able to chat with a real person and sort issue with a few clicks

Store Using app Total reviews Average rating
Schoose About 5 years 1 5.0
Developer Reply

Thank you for leaving this reveiw - we are so glad to hear our support team were helpful :)

5 / 5 Share
March 7, 2025

Lynn was great! She helped me !

Store Using app Total reviews Average rating
Blakely Bath & Co Over 2 years 7 5.0
Developer Reply

Thank you for taking the time to leave this review :)

5 / 5 Share
March 7, 2025

Angie was very good she dealt with my issue in a timely manner and treated it with urgency

Store Using app Total reviews Average rating
Crumblecrate.com Over 1 year 4 5.0
Developer Reply

So glad to hear you received great support from Angie :)

5 / 5 Share
March 7, 2025

Angie was great to work with. We've been loving smile for our customers!

Store Using app Total reviews Average rating
Dog Daze Over 1 year 1 5.0
Developer Reply

We really appreciate this lovely review - thank you! So happy to hear you and your customers are loving Smile!

5 / 5 Share
March 7, 2025

We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes! I can see why we choose you for our loyalty program!

Store Using app Total reviews Average rating
Hydro-Lite Hydroponics About 3 years 2 5.0
Developer Reply

So glad to hear that you were able to resolve your issues quickly with the help of our support team! Thank you for this kind review :)

5 / 5 Share
Sept. 5, 2025

Jade responded very fast, great help, merci :)

Store Using app Total reviews Average rating
Ocean_Goods_FR 7 months 2 5.0
Developer Reply

Thank you for taking the time to leave this review! =)

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