Smile: Loyalty Program Rewards
All reviews
his is a very good app, and the staff resolved my issue with great patience!
Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨
Very helpful response from Lynn when I had an issue with segmenting/flows for one of our loyalty tiers Very quick to respond and help me get to the bottom of my issue! Thanks for your help Lynn!!
We really appreciate your review - thanks! :)
As we continue to navigate and learn more about all Smile has to offer we continue to be wowed! The integration with Omnisend and Shopify truly simplifies the rewards program. Smiles customer service is great too! Cole and Shelby were a great team and resolved our issue! Looking forward to continuing to work with Smile.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Been a great app so far, and Lisa in support helped us out quickly and efficiently. Awesome support and good integrations with shopify.
Thank you for leaving this review! We are happy to hear you had great support when you reached out.
Thanks for taking the time to rate us 5 stars! Smile Team✨
They are a big help and are available 24/7. they are top rated for a reason
Thanks for leaving us a 5-star review! 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨
Shelby was amazing to work with as I set up my SMILE program—friendly, knowledgeable, and incredibly helpful every step of the way. She made the whole process feel easy and even fun. Five stars!
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help☺️ - Smile Team ✨
Excited to start this, Jade was really helpful in helping us. Look forward to seeing how it goes
Thank you for leaving this review! We are thrilled you had great service from Jade.
Jaded and Angie have been a great help in implementing this feature on our webshop. I find this app excellent—the customization is optimal, allowing for well branded pop-ups and effective loyalty program triggers. I highly recommend it.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions or need any assistance 🙂 - Smile Team ✨
Joanna is very prompt and supportive. Thank you
Thank you for taking the time to leave this review!
We've used Smile for years and it has proven to be a popular loyalty program for our customers. Recently when upgrading our Shopify theme, their support were prompt in responding to my questions regarding this upgrade and what impact it could have, ensuring we were also integrating Smile in the best way going forward. Special thanks to Ezra who personally handled my support ticket.
Thank you for leaving this review! We are thrilled you had great service from Ezra! =)
We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.
Thank you for taking the time to leave this review - we are glad you're already seeing benefits!
Friendly customer service resolved a minor problem with some of my customers' points. Thank you!
We appreciate you leaving this lovely review - thank you!
Lynn helped me for a long time and helped me figure everything out I needed to know! So thankful for her hard work and dedication she never left the chat!
So glad you think Lynn is great - we do too!
Very helpful customer service - actually able to chat with a real person and sort issue with a few clicks
Thank you for leaving this reveiw - we are so glad to hear our support team were helpful :)
Lynn was great! She helped me !
Thank you for taking the time to leave this review :)
Angie was very good she dealt with my issue in a timely manner and treated it with urgency
So glad to hear you received great support from Angie :)
Angie was great to work with. We've been loving smile for our customers!
We really appreciate this lovely review - thank you! So happy to hear you and your customers are loving Smile!
We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes! I can see why we choose you for our loyalty program!
So glad to hear that you were able to resolve your issues quickly with the help of our support team! Thank you for this kind review :)
Jade responded very fast, great help, merci :)
Thank you for taking the time to leave this review! =)
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