Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,158
chart
#76
All reviews
Review RSS Feed
Jan. 29, 2025
Hele snelle en fijne service!
We smiled reading this review! Thank you so much :)))
Jan. 31, 2025
A winner for customer service alone! The functionality is all there, whats not to like!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 28, 2025
I had an excellent experience with Shelby’s customer service through Smile.io! She was quick to respond and answered all of my questions, even when I asked the same thing more than once. Shelby’s knowledge of the platform was impressive, and I truly appreciated her patience and helpfulness. Great support all around!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 28, 2025
Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Nov. 19, 2025
Great customer service! We really enjoy the product and are starting to see how it is helping to drive more engagement and revenue. Jade was really great too!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Jan. 28, 2025
I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 24, 2025
Great experience for now ! thanks !
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 23, 2025
Good experience with customer support, quick service from Lynn
Thanks for taking the time to rate us 5 stars! Smile Team✨
Jan. 23, 2025
Great customer service and easy to use!!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Jan. 23, 2025
We've been using Smile for years, and it just gets better and better. I recently had an issue with customer logins after we switched to Shopify's new customer accounts, and a Smile rep, Shelby, responded quickly and explained how to fix it. She followed up later in the day to make sure the problem was resolved, which I really appreciated.
Thank you for your review - we really appreciate it!
Jan. 23, 2025
In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Jan. 23, 2025
Je recommande vraiment cette application pour commencer votre programme de fidélité sur Shopify. Petit bémol pour notre prochaine migration avec Brevo, pas prise en compte (seul Mailchimp) dommage.
Merci d'avoir pris le temps de laisser cet avis et pour votre retour ! Un membre de notre équipe d'assistance a contacté pour voir si nous pouvons répondre à votre demande.
Jan. 30, 2025
Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.
Thank you for your review - we really appreciate you taking the time to leave it!
Jan. 22, 2025
I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Jan. 22, 2025
Very helpful! Responded expeditiously!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
March 21, 2025
Very helpful! Lisa is always the best and very thorough with her advice and tips!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Jan. 22, 2025
I have only just started using the app but so far I have had good feedback (have not announced my rewards program widely altough it is active on my site.) Customer service has been fast and very good so far. Really happy I went with Smile instead of a more expensive app, it has everything I need at this early stage.
Jan. 22, 2025
It would be nice to have more option on nudges for customers to redeem points at checkout without having to upgrade plans.
Thank you for your review and feedback. I believe one of our support team members has reached out to address this.
Jan. 22, 2025
Super Service und es wird tatsächlich von Kunden gerne genutzt! Die Einrichtung ist super easy!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Jan. 21, 2025
Andrea has helping me with the app. love the features of the app so far.
We are happy to hear Andrea was able to assist you with using the app - enjoy the features!