All reviews

Rating Breakdown

  • 5
    91% (3,867 ratings)
  • 4
    6% (238 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 91% (3,849)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 3, 2025

Helpful customer service.

Using app

About 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your review. We have reached out to see if we can help more.

5 / 5 Share

March 2, 2025

The support is great. I'm feeling helpful when work with team.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

March 1, 2025

Lynn was friendly and helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Feb. 28, 2025

Haven't officially launched to our customers yet, but the help I received from Jade was wonderful! Looking forward to seeing how Smile helps increase our sales!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Feb. 28, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this ratings! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Feb. 28, 2025

Excellent support. Thanks for the quick and thorough response to a tricky technical question.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Feb. 28, 2025

Using app

9 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for taking the time to leave this review! =)

5 / 5 Share

Feb. 27, 2025

Shelby and Angie were both very helpful when I contacted customer service. We love the app, thank you!

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Feb. 27, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share

Feb. 27, 2025

Good response on customer service and the app is easy to use.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We are happy to hear you find the app easy to use.

5 / 5 Share

Feb. 27, 2025

the app is amazing and the service is amazing. I thought that building a loyalty program for my business was gonna be sooo complicated. I was soo happy to find out that Smile exists

Store

PÜRE

Using app

4 days

Total reviews

6

Average rating

4.8

Developer Reply

We are so happy you find the app and service amazing! Thank you for taking the time to leave this lovely review :)

5 / 5 Share

Feb. 27, 2025

Great app, and very usefull support team. Thank you!

Store

SOSKIN

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this thoughtful review - we appreciate it!

5 / 5 Share

Feb. 27, 2025

Super helpful! Thanks Carla :)

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

So glad you found Carla helpful - we think she's great too! We appreciate you taking the time to leave this review :)

4 / 5 Share

Feb. 27, 2025

We are just installing this program so have to provide feedback on success in about 8-12 weeks but I can already say that the customer support has been very helpful so far.

Using app

About 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for taking the time to leave a review! We are happy to hear that customer support has been helpful and look forward to watching your program thrive too.

5 / 5 Share

Feb. 27, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share

Feb. 26, 2025

Andrea was awesome helping me figure out the latest update! Appreciate her help. Love this feature with the rewards point being on POS.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share

Feb. 26, 2025

Very helpful customer service. Very quick to respond to questions and help you get your rewards set up.

Using app

Over 7 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Feb. 26, 2025

They have been great! They are very helpful and always respond in a timely matter.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

Feb. 26, 2025

The app is super great and it helps you a lot to keep loyal customers and get new ones. The support is stunning and the Smile team will help you in anything you need. I totally recommend using this app.

Using app

3 months

Total reviews

15

Average rating

5.0

Developer Reply

Thanks for leaving us a 5-star review! 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨

5 / 5 Share

May 12, 2026

Great service

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help☺️ - Smile Team ✨