Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
May 14, 2025

Store Using app Total reviews Average rating
Mia Secret Store About 1 year 3 3.7
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
May 13, 2025

Quick communication and easy resolution to complicated problem. THANK YOU!

Store Using app Total reviews Average rating
Jewel Heels 6 months 4 4.0
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
May 13, 2025

Very easy to use and integrate into our existing shop and theme ! Exactly what we wanted for the lifecycle of our shop

Store Using app Total reviews Average rating
Olivva About 8 hours 1 5.0
Developer Reply

Thank you so much for the 5-star review and for all your kind words about Smile! We really appreciate it πŸ’› Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
July 24, 2026

Very happy with the solutions and service I received over the past few days. Erin and her team were super helpful and got me through a new implementation. Thank you!

Store Using app Total reviews Average rating
The Little Shop of Olive Oils About 9 years 5 4.8
Developer Reply

Thank you for taking the time to leave this review! 😊 We're so glad to hear that you had a great experience with Erin and the rest of the Smile support team 🀩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Nov. 4, 2025

Just starting but looking great! Support was really fast and useful. (UPDATE 27.08) Shelby was fast and effective! (UPDATE 04.11) Ezra helped editing the code, fixing an annoying bug! We're using the app now for 6 months and it's working perfectly. Still same improvements to add in localization/translation though.

Store Using app Total reviews Average rating
Bioma Plants 10 months 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– - Jade & The Smile Team ✨

5 / 5 Share
May 13, 2025

Super features und toller Kundenservice!

Store Using app Total reviews Average rating
iliane.handmade 2 days 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’–

5 / 5 Share
May 13, 2025

Great app and great support staff, super helpful with my issue.

Store Using app Total reviews Average rating
Obviously Apparel Almost 6 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– - The Smile Team ✨

5 / 5 Share
May 12, 2025

They helped me alot especially Angie, Thanks to all team.

Store Using app Total reviews Average rating
Calgary Vape Store 4 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We happy Angie was able to help πŸ’– - The Smile Team ✨

5 / 5 Share
May 12, 2025

Great customer service! Jade was very kind and helpful!

Store Using app Total reviews Average rating
Beachy Bubbles Bath Co Over 3 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! It was a pleasure assisting you πŸ’– - Jade & The Smile Team ✨

5 / 5 Share
May 12, 2025

Store Using app Total reviews Average rating
Trimix 2 months 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! - Jade & The Smile Team ✨

5 / 5 Share
May 12, 2025

Smile.io is working much better than our previous loyalty app and the response from team has been great. Thank You!

Store Using app Total reviews Average rating
The Clothing Cove About 1 year 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– - Jade & The Smile Team ✨

5 / 5 Share
May 9, 2025

Great app and features even with only using the free plan. I reached out for support with something and Shelby was very fast with responding and gave me great tips with detailed instructions on how to help me and it worked! I am satisfied and would recommend especially for small businesses who can’t afford an expensive plan but want to offer rewards to their customers.

Store Using app Total reviews Average rating
Home Inn Candle Company About 2 years 5 4.2
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
May 9, 2025

Store Using app Total reviews Average rating
ERI, Inc. Over 3 years 2 5.0
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
May 9, 2025

Complete functions and professional customer service

Store Using app Total reviews Average rating
REDTIGER Official 2 days 11 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

1 / 5 Share
May 8, 2025

The pricing and lack of features has gotten out of control. We are unsure how Smile calculates the 500 order threshold, but it is not accurate. Beware of the bait and switch for pricing and features that should be included but behind paywalls. You'll be paying $200/month shortly. We constantly get customer complaints how hard it is to redeem rewards. We have been loyal customers, but it is time to move on and I would bet many are looking for ways out.

Store Using app Total reviews Average rating
Developer Reply

Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!

5 / 5 Share
May 8, 2025

Great service especially from Joana, highly recommended

Store Using app Total reviews Average rating
BOKITTA Over 4 years 10 4.6
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
May 7, 2025

Store Using app Total reviews Average rating
Crystal Joys Over 8 years 2 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
May 7, 2025

Hannah, as the Merchant Experience Manager, was incredibly efficient and responsive, providing me with exactly what I needed in a timely manner. Her attention to detail and quick responses have positioned our account for a healthy future.

Store Using app Total reviews Average rating
MIELLE About 8 years 3 5.0
Developer Reply

Thank you so much for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
May 7, 2025

Store Using app Total reviews Average rating
The Loomia 5 days 16 4.8
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚

5 / 5 Share
May 7, 2025

Store Using app Total reviews Average rating
Beauty Affairs Hong Kong Over 1 year 4 5.0
Developer Reply

Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨

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