Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,159
chart
#28
All reviews
Review RSS Feed
Dec. 16, 2024
Excellent customer service! Easy to use app!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Dec. 16, 2024
Very reactive and helpful when contacted.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Dec. 16, 2024
Shelby was fantastic!!
Thanks for leaving a review! We agree that Shelby is indeed fantastic 💖 Don't hesitate to reach out if you have any further questions 😊 Smile Team ✨
Dec. 15, 2024
several agents replied to my questions quickly very friendly and helpful even for a basic plan user...
Thank you for taking the time to review Smile! We really appreciate it 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! Smile Team ✨
Dec. 13, 2024
Great app and customer service whenever I need it.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 12, 2024
Shelby was amazing. Provided detailed answers to my concerns.
So glad Shelby was able to assist you and thank you for your lovely review!
Dec. 12, 2024
Lynn was incredibly helpful and very friendly. So much appreciated!
Thanks for leaving a review! We agree that Lynn is indeed awesome 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Dec. 12, 2024
Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩
Dec. 11, 2024
Smile makes creating a rewards program easy! They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 11, 2024
I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful
So glad Shelby was able to assist you and thank you for your lovely review!
Dec. 11, 2024
I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!
Thank you for taking the time to leave us a 5-star review! 🤩
Oct. 2, 2025
Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby! Updated to add: Lynn was attentive to my needs and got everything sorted out quickly! Updated: Lisa really went out of her way to ensure our business needs were met. Thank you!
We smiled reading this review! Thank you so much :)
Dec. 10, 2024
I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 9, 2024
Very prompt answer with details. PERFECT!!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 8, 2024
Excellent service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 7, 2024
I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!! Love this company to reward loyalty to my customers!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 6, 2024
I'm new to the app but it has been good so far. Shelby was extremely helpful today and gave me a solution to my problem almost immediately. Great job by her today.
Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)
Dec. 6, 2024
We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨