Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,529
chart
#29
All reviews
Rating Breakdown
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Dec. 3, 2023
We had a problem with one of our Smile members losing her email with her coupon codes. The team helped us find a solution quickly and easily to enable her to use them and make a purchase with us.
Thanks so much for taking the time to leave us a review today! So glad we were able to find a solution that enabled your customer to use the discounts that she earned 🙂 Here if anything else comes up! Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 2, 2023
Best app ever!
Thanks for taking the time to leave us a review and for such stellar comments! We appreciate the kind words and you being a merchant of ours so very much 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 1, 2023
The app works flawlessly and comes with highly attentive and efficient support. Highly recommended!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Dec. 1, 2023
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨
Nov. 30, 2023
David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!
Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with. Cheers The Smile team
Nov. 30, 2023
Thank you for the review we really appreciate it. Cheers The Smile Team
Nov. 30, 2023
Great app. Fairly easy to use and once setup, relatively seamless.
Thanks for taking the time to leave a review it is very much appreciated Cheers The Smile Team
Nov. 30, 2023
Lynn's response was very quick and easy to communicate, which quickly and perfectly solved my problem
We are delighted Lynn was able to solve your problem. Please reach out if we can help with anything else. Cheers The Smile Team
Nov. 29, 2023
Super modern cool system and the staff are so friendly on the other end. Highly recommended, especially for a speciality coffee shop like ours
Thank you for the kind words. We really appreciate your review. Cheers The Smile Team
Nov. 29, 2023
Angie was quick and very helpful in resolving our issue. Exactly what customers want from cs.
We agree Angie is awesome! Thank you so much for the kind words. All the best The Smile team
Nov. 29, 2023
over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time! really doing the loyalty thing right. Thanks lisa!
Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖 We are always delighted to help. Thank you Smile Team ✨ The Smile team.
Nov. 29, 2023
Super helpful, solved our problem quickly.
Thank you for your review we really appreciate it. Please reach out if there is anything we can help with. Cheers The Smile team
Nov. 29, 2023
Joana was great at answering all my question and concerns. I am satisficed with her service.
Thank you for your review. We have reached out via email to see if there is anything we can improve on. Cheers The Smile Team
Nov. 29, 2023
fast customer service.
Thank you for your review We know how important your time is, so I'm delighted we could resolve your problem quickly. Please reach out if we can help in the future. Cheers The Smile Team
Nov. 28, 2023
Thank you for your review we really appreciate it. Cheers The Smile team
Nov. 28, 2023
Thank you for your review, we really appreciate it. Cheers The Smile team
Nov. 27, 2023
Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.
We really appreciate your kind words thank you for taking the time to leave us a review. Best The Smile team
Nov. 27, 2023
I just started my store, but the support has been very responsive and helpful. Everything seems to work seamlessly. Looking forward to using them going forward.
We aim for seamless and easy so we are delighted this was your experience. Please reach out if you need anything else Cheers The Smile team
Nov. 27, 2023
Great app and support is excellent.
Thank you for your review we really appreciate it. Cheers The Smile team.
Nov. 26, 2023
Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!
Thank you so much for your kind words they really made our day. Best regards The Smile team