Smile: Loyalty Program Rewards

I’ve been using Smile.io for a while now and it’s been an excellent experience. The platform is user-friendly, well-integrated with Shopify, and offers a variety of customization options to create a rewarding loyalty program. What really stands out is the exceptional support from the team—responsive, helpful, and genuinely invested in our success. Highly recommended for any growing store looking to build strong customer relationships.

Excellent customer service from Andrea - fixed my problem right away!

Jade was great help I'm not very techy and I was soon able to navigate my way around the app.

Smile has been a fantastic addition to our Shopify store! The loyalty program is easy to set up, highly customizable, and integrates seamlessly with our POS and online store. We’ve seen increased customer engagement and repeat purchases since implementing it. What really stands out is the customer support — responsive, helpful, and genuinely committed to solving issues quickly. We recently had a question about external order limits, and the support team went above and beyond to walk us through the process and manually adjusted our plan to fit our needs. I’d absolutely recommend Smile to other Shopify merchants looking for a reliable, feature-rich loyalty solution with top-tier support.

Love this app! So easy to use! Customers love earning rewards and saving money at checkout.

Great customer service!

great customer support. Very helpful and would recommend.

Smile is very easy to use and setup. Integrates well with Shopify and Klaviyo. Their team is incredibly helpful and responsive throughout the whole process. Really appreciate Cole who helped get my issue resolved quickly and was great to work with!

Great program - ran into a technical issue and the team jumped on and responded and fixed my issue within 1 business day. Highly recommended this integration!

Great support - quick response

Great app that has helped boost sales and customer experience already. When reaching out for support with a query, Joana replied within 2 hours (on a weekend too!) and was incredibly helpful with my multiple queries. Highly recommend.

It works so nice and their service is best of best

I had a small issue with the app not showing up on some mobile devices and Shelby was super helpful in explaining what was going wrong so my customer can see it correctly.

Joana was amazing! Always here to help, giving me advice, print screen and appreciating our store for its aesthetic. Thank you, I will definitely buy the premium plan!

We are using this app and it is very helpful. It helps me a lot in resolving issues with quick feedback and friendly help for inquiries.

This app is user friendly and the customer service team was very helpful and promptly addressed any questions or concerns that we had. I would recommend this app.

Smile has been a great loyalty program for our customers for the last 3 years! We have enjoyed the customizable features and fantastic support.

Erin was great