Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,162
chart
#28
All reviews
Review RSS Feed
Nov. 11, 2024
System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.
Nov. 11, 2024
We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally. The level of customer service has been outstanding, and it’s clear that the team truly cares about their users. This experience has given us confidence in the app, and we’re now considering upgrading to a paid plan. Highly recommend this app to any store owner looking for a reliable and user-friendly solution!
Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))
Nov. 11, 2024
Thanks so much for taking the time to rate us 5 stars! 🤩 Smile Team ✨
Nov. 10, 2024
Wonderful service. And super quick!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
April 28, 2025
Great customer service - love Smile! xx
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 8, 2024
Great Application & Professional Support!
Thanks for taking the time to leave us a review! 💛
Nov. 7, 2024
I'm a new customer but so far, so good! Customer service is very responsive and helpful.
Thank you for your review! We appreciate you taking the time to leave it.
Nov. 7, 2024
Good support, thorough rewards program. Easy app blocks to add rewards features to site.
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨
Nov. 7, 2024
The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty program on their website.
Nov. 7, 2024
Super awesome and helpful support.. Prob the best Loyalty & Rewards app you can use on Shopify right now by far..
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)))
Nov. 7, 2024
easy to set up, great free pla
We smiled reading this review! Thank you so much :)
Nov. 7, 2024
Truly impeccable and helpful customer service!
Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨
Nov. 7, 2024
Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩
Nov. 6, 2024
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Nov. 6, 2024
Great customer service
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 6, 2024
Thank you for taking the time to leave this review. We have reached out by email to see how we can help. The Smile team
Nov. 5, 2024
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. Smile Team ✨
Nov. 5, 2024
If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans. (Thank you again, Shelby. You're a star!)