Smile: Loyalty Program Rewards
All reviews
Good app makes it easy to reward customers. Customer service is especially helpful and very responsive. Thanks to Cole for his help with my questions!
Thank you for your 5-star review! We are always happy to help! Smile Team ✨
Thanks for rating us 5 stars! Don't hesitate to reach out if you have any questions. Smile Team ✨
So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Solid app with quick and friendly customer support. Compatible and easy to navigate.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
fast - thanks
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team
I just installed the app yesterday and have had a great experience with the support team so far. I'm really looking forward to utilizing my new rewards & referral programs.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Such an awesome app. I absolutely love it and would recommend it to every business owner.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨
We've been happy with Smile as our main rewards platform for several years and have consistently received great support from Lisa and the rest of the team. We'd like to see some additional features such as full integration without a pop-up (harder now with new customer accounts), more granular reporting for ootb emails, and a more robust segmenting engine, the cost and stability has made up for any lack of features. Great app.
Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.
Seems to be a powerful app.Great support form Jade to help me understand the app
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Helped me fix it
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This app is exactly what I wanted to use! Very simple and great value for small business! Love it!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
So far so good, we installed it yesterday morning, by yesterday afternoon we were very comfortable with it. The app is easy enough to use and feels like Shopify which is handy and we can change it enough to feel like it's part of our site. I had a question about whether I can assign points to previous customers, so if I had someone who had placed four orders in the past can I reward them by giving them X points if they sign up to the scheme - which would in turn entice more people to sign up - and I didn't have time to engage with the live chat so just left my message and email address and shortly after a real person emailed me back with the step by step solution to my query which is pretty good going in my experience - plus it worked which is the main thing :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
A great app with a great team on hand to help!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Easy to use, easy to adjust and our customers use the app with a "smile". I had some questions about users and customer service has been a great help. Thanks Hannah! I
Thank you for leaving this lovely review! We are so glad you find the app easy to use and it makes your customers smile!
Support was great! Appreciated not just the response, but the relevant help articles to support the conversation. Always a help when I need them!
Thank you for leaving this review! We are happy to hear you had great support when you reached out.
Customer service has been exceptional, superb service, and from past months, lots of improvement have been seen. We just loved the overall constant changes and improving ui design.
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Thank you so much for taking the time to leave this rating! We really appreciate it 💖
I needed a bit of extra help getting Smile back up and running after migrating from BigCommerce to Shopify. I received the best service I've ever experienced from an app's team! High quality instruction, prompt attention, and really friendly folks. My thanks to Hannah, Joana, Shelby, and Lynn!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Mir wurde super geholfen und sie war mega nett und zuvorkommend
Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen 💖 Zögern Sie nicht, uns zu kontaktieren, wenn Sie Fragen haben. Smile Team ✨
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