Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,159
Reviews
Chart
#48
Shopify

All reviews

5 / 5 Share
Jan. 16, 2025

Smile Rewards program is a game changer! We have been using them for over 4 years and we have never had any issues with Smile. Their customer service team goes above and beyond on any help you may need. Seriously do not hesitate to add this amazing app!

Store Using app Total reviews Average rating
Grotto Treasures Over 4 years 3 3.7
Developer Reply

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

5 / 5 Share
Jan. 15, 2025

Great product. Thank you team!

Store Using app Total reviews Average rating
Pharmacor 9 days 5 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 15, 2025

Excellent customer service. Shelby is always very helpful.

Store Using app Total reviews Average rating
lovingthyselfrocks 2 months 3 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share
Jan. 15, 2025

great app, great support

Store Using app Total reviews Average rating
AOB Nutrition Almost 5 years 8 5.0
Developer Reply

Thank you so much for taking the time to leave us this review 💖 If you need any help, please do not hesitate to reach out 😊 Smile Team ✨

5 / 5 Share
Jan. 15, 2025

this is really good app to incentivise customer for being a brands loyal customer.

Store Using app Total reviews Average rating
GIRORGANIC Over 2 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
Jan. 14, 2025

Great

Store Using app Total reviews Average rating
simpleprojectus 20 days 10 5.0
Developer Reply

We appreciate you taking the time to leave this review - thank you.

5 / 5 Share
Jan. 14, 2025

Would recommend

Store Using app Total reviews Average rating
Simone 11 months 8 5.0
Developer Reply

Thank you for taking the time to leave a review :)

5 / 5 Share
Jan. 14, 2025

Fast replies and a great help

Store Using app Total reviews Average rating
INC-APPAREL About 5 hours 2 5.0
Developer Reply

Thank you for taking the time to leave this review - we are glad to hear you had a quick resolution to your question!

5 / 5 Share
Jan. 7, 2026

Edit - new interaction was with Joana J and she has been great with all my questions and continues to make me a very happy small shop to use Smile!!! The customer service continues to go above and beyond.

Store Using app Total reviews Average rating
Years Of Play Almost 2 years 3 5.0
Developer Reply

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)

5 / 5 Share
Jan. 13, 2025

Store Using app Total reviews Average rating
Petworld About 1 year 11 4.8
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
March 27, 2025

Very helpful customer service when I had a points issue, solved quickly and efficiently!

Store Using app Total reviews Average rating
Silverback Gymwear About 3 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 10, 2025

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Store Using app Total reviews Average rating
Better Bushcraft 11 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 10, 2025

Très bonne application qui m’a permis de faire plus de ventes et un SAV très réactif ! Merci beaucoup

Store Using app Total reviews Average rating
Majolie Pierre About 2 years 10 5.0
Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share
Jan. 9, 2025

Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.

Store Using app Total reviews Average rating
BananaBug Designs Over 1 year 2 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
June 16, 2025

Support was great and met my expectations! Angie, Lynn, and the rest of the Smile team were da-bomb-dot-com as usual!

Store Using app Total reviews Average rating
Underground Cellar 5 months 3 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
Jan. 9, 2025

I spoke to Hannah from the Smile.io customer support team and Hannah was such a gem!! She explained everything to me, helped me with my MILLION questions and was able to guide me through the set up process. Thank you Hannah! It was such a pleasure and delight working with you. If I require help again, I sure look forward to connecting again!

Store Using app Total reviews Average rating
Hunter Eighty One About 3 hours 2 5.0
Developer Reply

Thank you so much for taking the time to leave this lovely review! We are so glad you had a lovely experience with Hannah and we look forward to watching your program thrive.

5 / 5 Share
Jan. 9, 2025

Store Using app Total reviews Average rating
Oxford Vitality Over 4 years 1 5.0
Developer Reply

Thank you for your review - we really appreciate it!

5 / 5 Share
Jan. 8, 2025

Es una maravilla de aplicación, incluso en el plan gratuito se te ofrecen muchas opciones de personalización. La atencion al cliente es de lo mejor que he visto. No dudes en probarla.

Store Using app Total reviews Average rating
Alis Shop Nails About 5 hours 1 5.0
Developer Reply

Thank you for taking the time to leave us a 5-star review! 🤩

4 / 5 Share
Jan. 8, 2025

Great app for having an intuitive and efficient loyalty and referral program. I’ve been using it for years. The customer service is very responsive. However, the price is very high, in my opinion, and I’m frustrated that I can’t access all the features (notably the one to redeem points at checkout) in French. For now, it’s only available in English…

Store Using app Total reviews Average rating
Novoma Over 1 year 4 4.8
Developer Reply

Thank you for your review and feedback, we really appreciate it. One of the team has reached out and this will be looked into further by our internal team.

5 / 5 Share
Jan. 8, 2025

the support we have received from Jade has been incredible!

Store Using app Total reviews Average rating
DR.VEGAN Over 3 years 9 5.0
Developer Reply

Thank you for taking the time to leave this review! We think Jade is pretty incredible too 🤩

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