Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,163
chart
#28
All reviews
Review RSS Feed
Oct. 24, 2024
Thank you for taking the time to leave us a 5-star review! 🤩
Oct. 24, 2024
Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!
Thanks for leaving a review! We agree that Lynn is indeed excellent 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Dec. 12, 2024
very helpful and even gave a follow up email :)
Thank you for leaving us a review, we appreciate it! 💖 Smile Team ✨
Oct. 23, 2024
Very helpful support
Thank you for taking the time to rate us 5-stars! 🤩 Don't hesitate to reach out if you have any questions. Shelby - Smile Team ✨
Jan. 7, 2025
Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!
Thank you for taking the time to leave us a review & rate us 5-stars! 💖 Don't hesitate to reach out if you have any questions. Shelby - Smile Team ✨
Oct. 22, 2024
Great App, great service. We highly recommend it, for your store and for your customers.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Oct. 22, 2024
Excellent customer service
Thank you for your review! We are glad to hear you had some great support from us :)
Oct. 22, 2024
Customer service is very responsive and helpful they were able to help me set up our rewards program.
We are so happy to hear you had assistance getting your program set up. We are looking forward to watching it thrive!
Oct. 22, 2024
App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful. My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.
We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you and your loyalty program :)
Oct. 22, 2024
Thank you very much! Quick to respond to questions and resolve them
Thank you for taking the time to leave this lovely review!
July 15, 2025
Great
Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖
Dec. 12, 2025
Awesome app and customer service is very quick and polite. Always willing to go the extra mile.
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. Smile Team ✨
Oct. 17, 2024
Smile has been a great addition to our Shopify shop to help engage and retain our current customers. The Smile customer support team continues to be helpful in answer any questions or concerns that I have. Thanks, Lynn!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Oct. 17, 2024
Our store no longer needed this functionality, but the customer service was prompt and helpful
Oct. 17, 2024
Easy to use UI and great customer support. I had a few questions upon first installing the app and Lynn cleared up everything for me. Love it so far!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Oct. 16, 2024
Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨
Feb. 25, 2025
I had the delight of working with Maggie at Smile.io, she was phenomenal. I was surprised by how helpful and kind she was, and our website and it's customers are definitely in a better place because of her and Smile.io!
Thanks so much for taking the time to leave this lovely review! We really appreciate it 🙏 - Smile Team ✨
Oct. 16, 2024
I had a query about API, the team were very helpful and guided me quickly to solve my issue.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. - Smile Team ✨