Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,159
Reviews
Chart
#48
Shopify

All reviews

5 / 5 Share
Jan. 7, 2025

I’ve been using Smile.io for a while, and I must say it’s an excellent platform for loyalty programs! It’s user-friendly, feature-rich, and perfectly tailored to meet the needs of growing businesses. A special shoutout to Andreandana from the support team, who went above and beyond to assist me. Their knowledge, patience, and professionalism were truly remarkable, making my experience even better. Smile.io is not just a great tool but also backed by an outstanding team. Highly recommended!

Store Using app Total reviews Average rating
SmaFan.com Over 3 years 4 5.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share
Jan. 7, 2025

Great loyalty program. Does everything we need it to. Super simple to use.

Store Using app Total reviews Average rating
CBD For Life Over 2 years 3 5.0
Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share
Jan. 7, 2025

Excellent support

Store Using app Total reviews Average rating
SONO Wipes Over 1 year 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Jan. 7, 2025

We've used Smile for a while and customers appear to enjoy the rewards on offer. However it's their support service which is really great for us - we had questions around how to optimise our programme and we were shown lots of quick, easy ways to surface the programme on site... with no coding required! Perfect! Super helpful team of experts.

Store Using app Total reviews Average rating
Revive Active UK Over 4 years 3 4.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
Jan. 6, 2025

Just starting with it. Nice app, nice support.

Store Using app Total reviews Average rating
IOMA-PARIS About 9 hours 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

5 / 5 Share
Jan. 5, 2025

A feature filled app backed by great support.

Store Using app Total reviews Average rating
M&M Bird Toys Almost 3 years 8 4.9
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 3, 2025

Store Using app Total reviews Average rating
The Roast Haus Coffee Co. 3 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 3, 2025

Very Easy to use - Works Great with Shopify POS!

Store Using app Total reviews Average rating
937HEATZ About 2 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 3, 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

Store Using app Total reviews Average rating
HOW TO CAKE IT About 5 years 3 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 3, 2025

utstanding Support and Customer Engagement We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship. Recently, we had a concern regarding bulk points editing, and I must say, Hannah was absolutely amazing in assisting us. She handled the issue with professionalism and efficiency, providing clear solutions and walking us through the process. Her support ensured that everything was resolved smoothly, and we truly felt valued as customers. It’s this kind of personalized, responsive support that makes a real difference in enhancing the overall user experience. Thank you, Hannah, and the team for always being so attentive and helpful!

Store Using app Total reviews Average rating
Spots Garahe 6 months 1 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 3, 2025

Merci pour votre aide

Store Using app Total reviews Average rating
La Fabrique de Marie About 17 hours 1 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 10, 2025

The customer service is 10/10 and they are always so helpful!

Store Using app Total reviews Average rating
White Peony Boutique 6 months 4 4.5
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

1 / 5 Share
Dec. 30, 2024

Being billed after i cancel the subscription!

Store Using app Total reviews Average rating
The Smart Cookies® Over 3 years 2 3.0
Developer Reply

Thank you for sharing your concerns with us! A member of our billing team has already reached out to you and resolved the issue.

5 / 5 Share
Dec. 26, 2024

Support has been great so far!

Store Using app Total reviews Average rating
FRANKLIN & WHITMAN About 12 hours 2 5.0
Developer Reply

Thank you for your review. We are happy that your questions were answered quickly!

5 / 5 Share
Dec. 29, 2024

Great team to work with, honest and clear

Store Using app Total reviews Average rating
AletaCollagen 5 days 4 4.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
Dec. 24, 2024

easy to use!

Store Using app Total reviews Average rating
Rebeleen 9 minutes 1 5.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share
Dec. 24, 2024

非常感谢smile相关人员提供的帮助

Store Using app Total reviews Average rating
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
Dec. 23, 2024

Customer support is very attentive.

Store Using app Total reviews Average rating
Larry's Game Store 5 days 3 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
Dec. 20, 2024

Shelby was quick and super helpful on the support and the integration was seamless

Store Using app Total reviews Average rating
Grazly 5 months 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
Dec. 19, 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Store Using app Total reviews Average rating
Daybird About 2 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

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