Smile: Loyalty & Rewards

Oct. 12, 2023

We have been looking for a customer reward program that works with existing apps and custom programming. Well, we found it and could not be happier with Smile: Loyalty & Rewards. It has many great features, including customization and excellent customer support. It is highly recommended!

Oct. 12, 2023

Excellent company to deal with, they are so prompt at replying to any queries. I had recent dealings with Hannah and she went above and beyond to assist our query. Definitely would recommend.

Oct. 12, 2023

Oct. 11, 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Oct. 11, 2023

Excellent support, just finishing setting it up now. Looking good. Fingers crossed.

Oct. 11, 2023

Smile has always been so flexible for us and allowed us to build the best plan around our needs. The functionality of Smile has also always met our needs and helped us to increase our CVR. We switched away from Smile to Rise but quickly found that wasn't the best choice for our platform. Smile allows for much greater customization of our program to meet our needs. We definitely recommend Smile for all of your loyalty needs.

Oct. 11, 2023

Highly recommend this app to other small businesses looking for a loyalty partner. The app is stable, easy to use and customizable for your brand. On the rare occasion of system outages or data delays, they proactively notify you of issues and expected resolution times. More importantly, the support team at Smile is fantastic. We moved to another e-commerce platform that wasn't integrated with Smile (so sad to leave!) and they took such good care of us in the off-boarding and data migration process. 10/10 would recommend.

Oct. 10, 2023

Works with our web store and Shopify POS seamlessly, when not much else does. Integrated with our Stamped.io product reviews so we can reward customers who leave reviews.

Oct. 10, 2023

jade was great!

Oct. 10, 2023

Easy to use and great support. Thanks, Jade.

Oct. 10, 2023

Great app, does everything it is supposed to. Encourages more sales!

Oct. 10, 2023

I love the Smile Loyalty and Rewards app. I worked personally with Karen, Joana, and Hannah, who were all individually helpful, friendly, quick to respond, and great in their expertise within the business. They helped me set up a wonderful program that my customers will love and feel absolutely spoiled. :) But most importantly, one that I could feel confident in, knowing that it will work alongside me on autopilot to grow an awesome wood and resin jewelry boutique for women who define their own beauty!

Oct. 9, 2023

I had an absolutely amazing experience with customer service, and I found the app to be incredibly easy and intuitive to use.

Oct. 9, 2023

Great support team who helped us with setup! We're looking forward to testing the referral and points program!

Oct. 9, 2023

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.

Oct. 9, 2023

Everything is working as I wanted it to even on a free version which is rare for website apps like this. Jade was very helpful and guided me to get the settings just right :)

Oct. 9, 2023

Great platform and great customer service. Had a great refresher call with Nicole today because we've been a customer since 2019. Some great new features.

Oct. 9, 2023

I haven't used the app yet, but Jade was very helpful in helping me set it up.

Oct. 8, 2023

Very new to the app but so far, so good. Customer support is excellent. Excited to see this app increase my customers LTV.

Oct. 8, 2023

Only just installed it but its definitely providng me with everything ive been looking for