Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,529
chart
#29
All reviews
Rating Breakdown
Review RSS Feed
Oct. 3, 2023
Excellent platform-Smile team has always been extremely helpful with answering questions and providing solutions. I just worked with Jade and he also provided excellent help!
Thanks for leaving a review! We think Jade is pretty excellent too :) Don't hesitate to reach back out if you have any questions. We're always here when you need us!
Oct. 3, 2023
Smile is the best customer rewards platform. They integrate with most applications and have the best support.
Thanks so much for taking the time to leave a review! We are so glad that you are enjoying Smile. Don't hesitate to reach out if there is anything we can help you with :)
Oct. 3, 2023
Awesome and simple app. Support is always happy to help and can even extend your trial if you want to test some new features that are not available on your current plan. Thanks guys!
Thank you for your review, I'm delighted you found our app simple and our support staff friendly it makes our day to see feedback like this. Please reach out if there is anything we can do to help.
Oct. 20, 2023
**Update** The app itself has always functioned excellent and has been a great boost to our business. A few weeks ago the pricing tiers had changed fairly significantly and though I was initially frustrated the team at smile worked very hard to find a solution that would work for our business needs and keep our rewards program uninterrupted for our customers..
Thank you for your feedback it is really helpful to enable us to improve. I've reached out via email to see if we can help resolve this situation for you. Best regards David
Oct. 2, 2023
awesome service!
Thank you so much for leaving a 5 star review, We are always here if you need us💖
Oct. 2, 2023
We've used the Smile Loyalty app for just over 3 years. We love that it's so user friendly and can be adjusted to accommodate all kinds of rewards options; both for folks to earn and use their points.
Thank you so much for leaving a 5 star review, We are happy to hear that you have been enjoying Smile over the years. We are always here if you need us💖
Sept. 29, 2023
i tried alot of loyality apps and this is the only simple and free one i found, it completely do the job. 5 STARS
Thank you for leaving a 5-star review! 💕Compliments like this help us go to work with a smile on our faces every day! We appreciate your business and truly want to make your experience as pleasant as possible.
Sept. 29, 2023
I am just getting started with this app but it is pretty easy and when I had a question the live chat option is great. Jade answered my question quickly.
Thank you for the lovely review 😄 We're glad that Jade was able to help you so quickly! We'll let her know you appreciated her time 💕
Sept. 29, 2023
Thank you so much for leaving a 5 star review, We are always here if you need us💖
Sept. 29, 2023
Lisa is great in customer service. Was very responsive to all of my questions. Thank you!
Thank you so much for your kind review we really appreciate it. 🙏
Sept. 29, 2023
J'ai adoré le service de LISA qui est un rayon de soleil. Ses conseils sont concis et facile à suivre. Vraiment excellent service
Thank you so much for the review and 5 stars! We're so happy to hear that Lisa was able to help out! 😄
Sept. 29, 2023
Great Loyalty app! Really helped us to automate our loyalty program easily
Thank you so much for your review 🤩 We are glad that you find the app easy to use. Please don't hesitate to reach out if there's anything else that we can help with to make your experience great!
Oct. 10, 2023
I have used Smile for several years and have been very satisfied. I recently had a billing concern and contacted customer service. I was extremely satisfied with the resolution to my concern, including the professional customer service received.
Thank you for your feedback. We do appreciate it and take it onboard. I've emailed to see if there is anything we can do to fix this situation and offer some alternative ideas. We look forward to speaking with you. David Merchant Success team lead
Sept. 29, 2023
Lynn has been super helpful, she solved every issue we had with speedy responses, could not be any happier with her amazing service, the app itself is very straightforward and has all the functionalities that we require to give back to our loyal customers!
Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you! 💛 Lynn - Smile Team ✨
Sept. 28, 2023
AH-MAZING app! Great features that my customers love, really easy to customise and super friendly and helpful support! Recommend this to any small (or large) business to help with customer retention
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Sept. 28, 2023
Smile rewards has opened up an added layer of engagement in my shop which has allowed me to grow my businesses in a fiscally more responsible way. The level of customization, even at a low tier level is also pretty unparalleled to other applications I have tried out. Oh, and their customer service is *chef's kiss*
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 28, 2023
Perfect Apps that responds to all cases ! Their Support Team is also very reactive !
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 28, 2023
Thank you so much for your kind review we really appreciate it. 🙏 Cheers, The Smile team 💛
Sept. 28, 2023
Amazing customer service from Jade! Quickly answered and she helped straight away! App is brilliant and has lots of features, highly recommend!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 28, 2023
Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team