Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,248
chart
#47
All reviews
Review RSS Feed
Nov. 5, 2024
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have any questions! - Smile Team ✨
Nov. 5, 2024
Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast. Thank you so much!
Nov. 4, 2024
Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!
Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)
Nov. 3, 2024
As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 2, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 1, 2024
Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 1, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
April 1, 2026
Super helpful, gave a human reply and screenshots to assist with my problem. 10s across the board!
Thank you for the 5 star review! 🙌 - Smile Team ✨
Oct. 31, 2024
Fast and helpful customer service.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions, Smile Team ✨
Oct. 31, 2024
So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩
Oct. 31, 2024
The customer service is top notch.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Nov. 6, 2024
Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Oct. 30, 2024
Using app
Almost 3 years
Total reviews
4
Average rating
5.0
Thank you so much for taking the time to write this 5-star review! We really appreciate it 💖 Smile Team ✨
Oct. 29, 2024
Thanks so much for taking the time to rate us 5 stars! 🤩 Smile Team ✨
Oct. 29, 2024
App assez facile à paramétrer. Service support réactif et qui m'a bien aidée. Juste dommage que certaines fonctionnalités basiques soient réservées au plan le plus cher.
Oct. 29, 2024
Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Oct. 29, 2024
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨
Oct. 29, 2024
There are some things when setting up the program that may not be as straight forward as they seem. I am thankful for the step by step help on the backend.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Oct. 29, 2024
Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨